Customer reviews for Refurbished Computers and laptops

52,850 verified reviews in the last 24 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • J

    Jan B.

    Purchased on the 7 October 2024

    Verified purchase

    Woooo - I LOVE Backmarket! New Dell Inspiron worked out of the box - loaded with Windows 11 - seamless - the order arrived almost immediately - and for £250 it’s a great laptop for personal use - emails, net surfing and streaming videos😹😹👍🎉🎉 And for a device in fair condition it looks great / screen and keyboard are mint - one tiny flaw on outer case but for the price it’s what’s inside that counts and that’s guaranteed refurbished and that’s working just fine😹

    Reviewed in United Kingdom on 21 October 2024

    Dell Latitude 5410 14-inch (2020) - Core i5-10310U - 16GB - SSD 512 GB QWERTY - English
  • M

    Melanie M.

    Purchased on the 22 March 2024

    Verified purchase

    I was delighted to receive the Microsoft Surface Pro7. It’s working really well. I’d been looking to buy one for ages, but at full price totally out my financial range. This refurbished one ticks all the boxes. I couldnt be happier

    Reviewed in United Kingdom on 8 April 2024

    Microsoft Surface Pro 7 12-inch Core i5-1035G4 - SSD 256 GB - 8GB QWERTY - English
  • M

    Mekail A.

    Purchased on the 23 January 2025

    Verified purchase

    I recently bought a MacBook Pro Retina 16-inch (2019) – Core i7, 16GB, 512GB SSD from Black Market at an amazing price, and I couldn’t be happier! The laptop arrived much earlier than expected and was in immaculate condition, just as described. Everything works perfectly, and the overall experience was smooth and hassle-free. I highly recommend them for anyone looking for quality tech at great prices. Super happy with my purchase!

    Reviewed in United Kingdom on 2 February 2025

    MacBook Pro Retina 16-inch (2019) - Core i7 - 16GB SSD 512 QWERTY - English
  • K

    Kemar B.

    Purchased on the 25 April 2025

    Verified purchase

    My Honest Review of My Recent Order from Back Market I recently placed an order through Back Market and wanted to share my experience with anyone considering buying refurbished tech from them. I ordered a MacBook Pro Retina 15-inches (2018) and was pleasantly surprised overall. The device arrived earlier than expected and was well-packaged, with no signs of damage during shipping. In terms of condition, I chose the Good option as there was a deal, and I’d say it lived up to expectations. I didn’t find any scratches or dents. Functionally, the device worked right out of the box. I ran a few tests, and everything from the battery health to the screen responsiveness and camera seemed solid. I really appreciated the eco-conscious approach and the fact that I saved a good amount compared to buying the same brand-new device. It also came with a 12-month warranty, which gave me peace of mind. That said, the device is heating up very quickly, and I am unsure if that’s supposed to happen. The heat reaches a point where keeping the device on my lap is unbearable. I reached out to BM and followed recommendations which was helpful. Final Verdict: I’d consider using Back Market again. I...

    Reviewed in United Kingdom on 1 May 2025

    MacBook Pro Retina 15-inch (2018) - Core i9 - 32GB SSD 1000 QWERTY - English
  • C

    Chris R.

    Purchased on the 1 April 2025

    Verified purchase

    My MacBook Pro was as described, great condition I was so pleased, very well packed, I am very happy with the condition and quality and it is great value for money, I am now considering purchasing a refurbished I pad. Would recommend Black Market.

    Reviewed in United Kingdom on 30 April 2025

    MacBook Pro Retina 16-inch (2019) - Core i9 - 32GB SSD 512 QWERTY - English
  • M

    Marni D.

    Purchased on the 20 May 2025

    Verified purchase

    Oooo-wee, but I *l*o*v*e* this machine. Bought it because it cost less than the MacBook Air I was first looking at. To start with, not only did it arrive early and fully charged, it's in mint condition, despite my buying "fair". Absolutely stunning and works like a dream. Kudos to the refurbisher who has done a BRILLIANT job. As for the MacBook Pro itself, I don't know why the touch bar gets a bad press, I find it unobtrusive and most helpful when I need it. My best purchase from Back Market so far and thrilled with it, thank you.

    Reviewed in United Kingdom on 29 May 2025

    MacBook Pro Retina 13-inch (2020) - Core i5 - 16GB SSD 512 QWERTY - English
  • R

    Rajan K.

    Purchased on the 14 February 2025

    Verified purchase

    This is my first time ordering a product from Backmarket, and the delivery was even faster than I expected—it arrived the next day! The laptop is sleek, slim, and lightweight, and I’m really pleased with it. Thank you, Backmarket!

    Reviewed in United Kingdom on 16 February 2025

    Dell Latitude 7490 14-inch (2019) - Core i5-8350U - 8GB - SSD 256 GB QWERTY - English
  • M

    Mandickel K.

    Purchased on the 7 February 2025

    Verified purchase

    I recently bought a MacBook Air Retina 13-inch (2019) - Core i5 - 8GB RAM - 128GB SSD from Back Market, and I couldn’t be happier! The laptop arrived in excellent condition, just as described, and it has been working flawlessly. The performance is smooth, and the battery life is amazing it lasts for hours without any issues. I’ve been enjoying using it for work and entertainment, and everything feels super responsive. Big thanks to Back Market for offering such a great product at a fantastic price. Highly recommend for anyone looking for quality refurbished tech!

    Reviewed in United Kingdom on 23 February 2025

    MacBook Air Retina 13-inch (2019) - Core i5 - 8GB SSD 128 QWERTY - English
  • N

    Nicholas J.

    Purchased on the 17 February 2025

    Verified purchase

    Arrived in great condition. I was expecting it to be battered a little but barely a scratch on it. Packaged well and sent almost instantly on payment. It was meant to be up to 3 day delivery but I received it in less than 24 hours from my order. Excellent service. And the PC works great! Really fast, just what I needed. My old one was stressing me out so I'm very happy

    Reviewed in United Kingdom on 18 February 2025

    Dell Precision Tower 3620 Core i7-6700 3.4 - SSD 1 TB - 16GB
  • A

    Arman K.

    Purchased on the 17 October 2024

    Verified purchase

    Came with a new charger and came in excellent condition no scratches and I was quite worried of buying at first but it’s turned out great everything works and a great laptop for students and came with a new battery which is also great came charged aswell and fast shipping 100% recommend

    Reviewed in United Kingdom on 19 October 2024

    MacBook Pro Retina 13-inch (2017) - Core i5 - 8GB SSD 256 QWERTY - English