Customer reviews for all reborn items

4.4/5

27,105 verified reviews in the last 6 months.

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

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  • A

    Andrew F.

    5/5

    Reviewed in United Kingdom on 4 April 2024

    This MacBook Pro was purchased by my oldest daughter who just loves it , it’s fast and looks cool . What more can I say your Backmarket stuff has helped my family out a lot with great first class refurbished technology.
    MacBook Pro 13" (2017) - QWERTY - English

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    Purchased on the 20 March 2024

  • A

    Alex B.

    5/5

    Reviewed in United Kingdom on 3 January 2024

    The MacBook Pro I purchased is perfect, it's in excellent condition and was great value for money. It was delivered fast and packaged very securely. Since my purchase I have used Back Market again, it's my go-to for tech now, refurbished is the way forward.
    MacBook Pro 15" (2019) - QWERTY - English

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    Purchased on the 21 December 2023

  • H

    Harry D.

    4.4/5

    Reviewed in United Kingdom on 2 January 2024

    I bought a 2017 MacBook Pro as I need a quick replacement of my old 2013 MacBook Air as it wasn't receiving updates anymore. I have never ordered refurbished before and I have to say I am very impressed. So far I've had no issues with the MacBook, it came with minimal scratches and what appeared to be a brand new charger. Delivery was 2 days sooner than expected so I had it in time for New Year. I would highly recommend and will look forward to doing business with you in the future.
    MacBook Pro 15" (2017) - QWERTY - English

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    Purchased on the 29 December 2023

  • D

    Drummond J.

    5/5

    Reviewed in United Kingdom on 22 October 2023

    The MacBook Pro was in excellent condition. The whole experience from searching the Back Market website to receiving the item was perfect. Knowing that buying refurbished is better for the planet is good. I don’t think I’ll ever buy new again.
    MacBook Pro 15" (2019) - QWERTY - English

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    Purchased on the 9 October 2023

  • M

    Maggie-may H.

    4.8/5

    Reviewed in United Kingdom on 21 December 2023

    Amazing! I ordered this iMac because of the heavy specs and great price and I am not disappointed! Item arrived a little later than advertised but was delivered in A1 condition. This iMac came in an original Apple box with original Apple wireless keyboard & mouse and had the smell of a new car, yummy! Took it for a road test and the specs are exactly as advertised - the entire unit and accessories are in EXCELLENT condition (just a couple of minor scratches on the base stand which are barely visible). I'll never buy new again, refurbished tech is the future people! Happy customer :-)
    iMac 27-inch Retina (Late 2014) Core i7 4GHz - SSD 1 TB - 32GB QWERTY - English (US)

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    Purchased on the 11 December 2023

  • N

    Nawaj S.

    4.6/5

    Reviewed in United Kingdom on 19 December 2023

    Intro: Rise of the Space Black Phoenix: The iPhone 14 Pro 256GB from Back Market isn’t just a phone; it's a comeback story in a sleek Space Black suit. Unboxing this beauty felt like revealing a secret agent gadget – classy, cool, and with a license to thrill. Craftsmanship: Darth Vader Would Be Jealous: This phone’s build is so premium, it makes other phones look like they’re wearing hand-me-downs. Space Black is not just a color; it’s an attitude. And refurbished? More like, it's been to a spa and back. Performance: Like a Cheetah on a Rocket: Powered by the A16 Bionic, this device is faster than my ability to make puns. 256GB means I can hoard apps like a digital squirrel and still have room for more. Photography Wizard: Hogwarts Certified: The camera turns every shot into a masterpiece. I mean, if Van Gogh had a smartphone, this would be it. Night mode isn't just a feature; it's a nocturnal magic show. Display: Your Eyes Will Thank You: The Super Retina XDR display is so vibrant, rainbows would feel insecure. And with ProMotion, scrolling is smoother than my best pick-up lines. Battery Life: Energizer Bunny's Role Model: It lasts longer than my resolve to avoid sweets. And ...
    iPhone 14 Pro

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    Purchased on the 14 December 2023

  • S

    Sarah A.

    4/5

    Reviewed in United Kingdom on 31 March 2024

    So far I am absolutely delighted with my refurbished iPhone 13 it is everything it said it would be. It came very quickly and well packed. I haven’t yet received the refund on my iPhone 11. Once the money is in the bank . This is the second refurbished phone and an Apple Watch from Back market and they have all been excellent. The exchange refund on my iPhone 11 worked brilliantly. Money safely in the bank so upgrade achieved painlessly and for a reasonable outlay.
    iPhone 13

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    Purchased on the 16 March 2024

  • S

    Shujaah M.

    4.5/5

    Reviewed in United Kingdom on 19 April 2024

    iphone 12 pro Fair grade 》 Iphone 12 pro excellent grade. I just want to say it my first experience buying used refurbished mobile. i have been buying brand new apple from more then 10 years and i'm the kind pf person who loves keeping the gadgets mobiles laptops in a flawless condition. i came across this site and accidently ordered a fare grade mobile which was very rough and according to the website description. After one of receiving the order I came to know the site has option to select grades so I immediately returned the device. Then I reordered the same phone from same seller in excellent grade and seriously I'm amazed with conditioned it really give you a brand new phone vibe. Cons: customer support not responds timely. no helpline no to call very canned responses. can improve packaging a bit battery health are okay first phone was 83 and the next one i reordered was 84 pros you can get a phone exactly according to your budeget 12 months warranty plus extended covers as well for 35£ very cheap recommendation. dont go for fair grade you wont like that but they have very clear details about each single grade so atleast go good grade or excellent. i got my excellent grad ...
    iPhone 12 Pro

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    Purchased on the 17 April 2024

  • A

    Antony R.

    5/5

    Reviewed in United Kingdom on 14 April 2024

    My old Fitbit Blaze gave up so bought this Versa 3 refurbished and it’s perfect for me, I only need the basic functions from a smartwatch and this fits the bill perfectly, arrived on time and condition is excellent, well done Back Market
    Fitbit Smart Watch Versa 3 HR GPS - Black

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    Purchased on the 31 March 2024

  • R

    Rebecca H.

    4.8/5

    Reviewed in United Kingdom on 17 March 2024

    I'm really happy with the MacBook Pro so far and it even came with an upgrade to 32gb RAM. It all seems to work well and I'm pleased with it. I chose Good condition and there's just very minimal cosmetic wear and tear. It arrived promptly and the only dodgy part was that Royal Mail left it outside without asking for a signature, plus I feel it wasn't packaged that brilliantly, but no apparent harm done. A great purchase and seller, and I'm looking forward to working with this refurbished and much needed upgrade to my old laptop, running programmes like FCPX. Would recommend.
    MacBook Pro 16" (2019) - QWERTY - English

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    Purchased on the 5 March 2024