Customer reviews for all refurbished items

Absolutely fantastic, I was stocked on how quickly and efficiently everything went. Basically I crashed my previous iPhone 13 mini green and the whole backside was cracked - but everything else was functional. I looked up back glass replacement prices and then compared to BackMarket options and it was cheaper for me to trade my broken iPhone for the same refurbished phone rather than pay t replace the backside! I chose "fair condition" option for the new phone but when I received it I could not see any wear and tear at all - maybe a few unnoticeable microscopic bits upon examination with a magnifying glass - it feels like a brand new phone - the battery is better than my last phone and it is not cracked. This was a perfect solution for me who wanted to keep the original small phone and did not want to upgrade. Will definitely also get a refurbished laptop from these guys later when I need one because they do such a good job and it feels great not to give money to Apple again and fall into this scam with apple care. Bravo BackMarket - well done and looking forward to doing business later as well!

I feel really lucky to have found exactly what I wanted refurbished (iPad air 6th gen and apple pencil pro) on this website - I saved hundreds yet the products both look and function like they're brand new!! It doesn't make sense to buy tech new when you can buy it refurbed in excellent working condition. 10/10 will definitely buy from here again!

Got my iPhone 15 plus delivered within a few days of ordering, I ordered a refurbished in very good condition. It was! It was in excellent condition. The battery life is amazing! Around 24 hours. Charging back up is quick. It also came with the charger Second time buying from Backmarket Great service

I'm really pleased with this MacBook Air. It was advertised as refurbished in excellent condition, and it arrived exactly as described. Cosmetically, it looks fantastic with no visible wear. It genuinely looks brand new. The battery health is 95%, which exceeded my expectations for a refurbished device and gives me confidence it has plenty of life left. Performance has been excellent too and the M1 chip is fast and responsive for everyday tasks. I'd happily recommend it to anyone considering a refurbished MacBook.

I had a great experience buying my iPad from Back Market. The delivery was incredibly fast, and the iPad arrived in excellent condition. It works perfectly and looks amazing. The price was also fantastic compared to buying new, making it excellent value for money. I’m really happy with my purchase and would definitely recommend Back Market to anyone looking for high-quality refurbished tech at a great price!

I’ve had my MacBook Pro Retina 16-inch (2019) for a while now, and it’s been great so far. It arrived in excellent condition, was easy to set up, and performs really well for everyday use as well as more demanding tasks. The battery life has been good, and everything works exactly as expected. I’m also happy to have chosen a refurbished device—it’s a great way to save money while making a more environmentally friendly choice. Overall, I’m very pleased with my purchase and would happily recommend it.

I've been really impressed with the Galaxy S25 Ultra. The performance is excellent, the battery comfortably lasts all day, and the display is outstanding. The camera system is a significant step up from my previous phone, producing fantastic photos in a wide range of lighting conditions without needing to understand lots of camera settings. The S Pen is a useful addition, and the overall build quality feels premium. Despite having so many features, the phone is straightforward to use, which is something I particularly appreciate. Buying a refurbished device was also a great decision. The phone arrived in excellent condition, looked virtually brand new, and performed exactly as expected. It's reassuring to know I've saved money while also making a more environmentally friendly choice. Overall, I would highly recommend both the Galaxy S25 Ultra and purchasing a refurbished model. It's an excellent phone and represents fantastic value for money.

Love my new / refurbished iPhone 13 the colour is amazing I took it from the box , you would think it was brand new, not a mark nothing . Absolutely 💯 thank you back market . The price was fantastic & delivery was fast

I’m honestly really happy with my purchase. I ordered a MacBook Air (M1) in “excellent” condition and I wasn’t sure what to expect, especially at this price, but I was pleasantly surprised. The laptop arrived quickly, was clean, and looks practically brand new. There are no visible scratches or signs of wear at all. The biggest bonus for me was the battery health — it’s at 100%, which I definitely wasn’t expecting from a refurbished device. It runs smoothly, and everything works exactly as it should. I also appreciated how easy the setup was. It felt like setting up a new laptop, just without the original Apple packaging. Overall, I feel like I got amazing value for money. I was initially hesitant, but this experience has definitely changed my perspective on buying refurbished tech. Would 100% recommend.

Bought the premium refurbished Apple Watch series 10. Was delivered 2 days earlier than expected, packaged neatly, like new. Got me wondering why people would pay more for new ones lol Guess I’m yet to find out and I don’t think I will coz I have had mine for about a month now and it’s been amazeballs. Battery life and everything. Can’t fault it at all.

After a lot of research and comparing different refurbished MacBooks, I finally decided to buy a 13-inch MacBook Pro M1 (16GB RAM / 512GB SSD) from Back Market, and I can honestly say it exceeded my expectations. The buying process was incredibly straightforward. The website was easy to navigate, the product description matched what I received, and the checkout process was quick and hassle-free. One of the biggest surprises was the delivery speed. The laptop arrived the very next day, which I honestly wasn't expecting. Since I rely on my computer for remote work, getting it that quickly made a huge difference. As for the MacBook itself, I selected the Excellent cosmetic grade, and it absolutely lived up to that description. I genuinely struggled to find any visible signs that it was a refurbished device. The chassis was immaculate, the display looked flawless, the keyboard and trackpad felt brand new, and every port worked perfectly. The battery was another pleasant surprise. It arrived with 83% battery health and only 295 charge cycles, which I think is perfectly reasonable for a refurbished machine of this age. macOS reports the battery condition as Normal, and in everyday use it has easily lasted through my work sessions. Before committing to using it as my daily work machine, I thoroughly tested everything: ✅ Display ✅ Keyboard ✅ Speakers ✅ Webcam ✅ Touch Bar ✅ All USB-C ports ✅ Wi-Fi and Bluetooth Everything worked exactly as it should. Performance has been outstanding. I use this MacBook for remote meetings, productivity, writing, Obsidian, VS Code, light development work, and creative applications like Affinity Designer and DaVinci Resolve, and it handles everything effortlessly. Coming from a failing 2016 Intel MacBook Pro, the difference is honestly night and day. The M1 chip still feels incredibly fast, and paired with 16GB of RAM, I never feel constrained even when multitasking across multiple applications. Looking back, choosing a refurbished Mac instead of repairing my old machine was absolutely the right decision. Repairing my previous MacBook would have cost almost as much as buying this one, yet I would still have been using a much older Intel laptop. Instead, I now have a machine that feels modern, fast, reliable, and should comfortably serve me for years. Overall, I'm extremely satisfied with both the laptop and the entire purchasing experience. If my experience is anything to go by, I wouldn't hesitate to buy from Back Market again. Rating: 5/5 ⭐ A smooth buying experience, incredibly fast shipping, a laptop that arrived in excellent condition, and performance that has completely exceeded my expectations. For anyone considering a refurbished MacBook, this was money very well spent.

I bought this as a replacement for an iPad Pro that my daughter had left on a plane. It arrived in perfect condition, you simply would not know it was a reconditioned device. My daughter loves it and the fact it has 256GB of storage is a huge bonus too.

After initially ordering the exact same laptop from a third party seller on Amazon and having to return it because the camera wasn’t working, I decided to do a deeper dive into the refurbished electronics market. From all the research I did, it became clear that rather than buying refurbished devices from random third party Amazon sellers, Back Market seemed to have far better checks and systems in place specifically for refurbished products. I placed an order and it arrived on time. I’ve been using the laptop for a few days now and so far I haven’t found any issues. The only downside was the battery health sitting at 80%, but I suppose that comes with choosing a device rated as “Good”. Hopefully this one serves me as well as my previous 2016 MacBook Pro, which I bought used in 2019 and only just replaced in 2026. That laptop still works perfectly fine. I never had to replace or repair anything on it. The only real issue was that the processor had started struggling with the heavy creative apps I regularly use, and the fan would scream anytime I pushed it too hard. I’ll probably pass it on to my nephew. I’m hoping this new one gives me at least another five years without problems. The M1 chip is genuinely a huge upgrade. I honestly feel like I’ve been living under a rock. The seamless connection with my iPhone 15 Pro is incredible.

I bought my Apple Watch Series 11 from Back Market in Excellent condition, and I’m really impressed with it. The watch arrived looking like new — no visible scratches or marks at all. It feels and works exactly like a brand-new device. The battery life is excellent and lasts a long time, easily getting through the day without any issues. Setup was quick and everything functions perfectly. Overall, it was a great purchase and very good value for money. I would definitely recommend buying from Back Market if you’re looking for a high-quality refurbished device.

I am very pleased with this MacBook Pro M3! I purchased it from BackMarket, and honestly, it arrived in a condition that felt near enough to brand new. I was really impressed to find the battery had only 26 charge cycles, which is incredible for a refurbished device. It looks and functions perfectly! Definitely a 5-star experience.

I really like my MacBook Air. It looks new and is lightweight and works well. I’m glad I got a reconditioned one as it was affordable. I haven’t used it a lot yet but the battery seems fine. I’m happy with my purchase.

I purchased a 32GB Nintendo Switch from Back Market and I’m very pleased with the experience. The website was easy to navigate and the ordering process was straightforward. The console arrived quickly and was refurbished to an excellent standard — it looks and works like new. The price was great compared to buying brand new, making it really good value for money. Overall, a smooth purchase with speedy delivery and a high-quality product. I would definitely recommend Back Market.

Absolutely brilliant. Looks like it is brand new, no scratches, marks or anything to suggest it was refurbished. Buttons, touchscreen, sensors and other features all work. Very happy with my purchase and would definitely recommend if anyone is thinking of buying a watch but doesn't want the heavy price tag when bought new. As an ex Apple user, this watch is amazing. I wear it everyday and alike the samsung phones its very customisable. Thank you! Also, box was sealed like it would be when bought brand new!!!

This was my first Apple Watch and it’s been the perfect introduction. The watch arrived very quickly and was in immaculate condition – honestly, I wouldn’t have known it was refurbished if I hadn’t been told. Everything works exactly as expected, the battery is great, and it looks brand new. I’m really pleased with my purchase and wouldn’t hesitate to buy refurbished again. Highly recommended!

I am very pleased with my Lenovo ThinkPad purchase from Back Market. The laptop arrived in excellent condition and works perfectly. The battery health is outstanding, with almost full original capacity remaining, and all Lenovo hardware diagnostics passed successfully. The device is fast, responsive, and well-suited for my academic and professional work. The keyboard is comfortable to use, the build quality is excellent, and the laptop feels much newer than expected for a refurbished device. I also appreciate that the system arrived clean and was easy to update and configure. Overall, the laptop offers excellent value for money, and my experience with Back Market has been very positive. I would recommend both this ThinkPad and Back Market to anyone looking for a reliable refurbished laptop.