Customer reviews for all refurbished items

I’m honestly really happy with my purchase. I ordered a MacBook Air (M1) in “excellent” condition and I wasn’t sure what to expect, especially at this price, but I was pleasantly surprised. The laptop arrived quickly, was clean, and looks practically brand new. There are no visible scratches or signs of wear at all. The biggest bonus for me was the battery health — it’s at 100%, which I definitely wasn’t expecting from a refurbished device. It runs smoothly, and everything works exactly as it should. I also appreciated how easy the setup was. It felt like setting up a new laptop, just without the original Apple packaging. Overall, I feel like I got amazing value for money. I was initially hesitant, but this experience has definitely changed my perspective on buying refurbished tech. Would 100% recommend.

Bought the premium refurbished Apple Watch series 10. Was delivered 2 days earlier than expected, packaged neatly, like new. Got me wondering why people would pay more for new ones lol Guess I’m yet to find out and I don’t think I will coz I have had mine for about a month now and it’s been amazeballs. Battery life and everything. Can’t fault it at all.

I bought my Apple Watch Series 11 from Back Market in Excellent condition, and I’m really impressed with it. The watch arrived looking like new — no visible scratches or marks at all. It feels and works exactly like a brand-new device. The battery life is excellent and lasts a long time, easily getting through the day without any issues. Setup was quick and everything functions perfectly. Overall, it was a great purchase and very good value for money. I would definitely recommend buying from Back Market if you’re looking for a high-quality refurbished device.

I am very pleased with this MacBook Pro M3! I purchased it from BackMarket, and honestly, it arrived in a condition that felt near enough to brand new. I was really impressed to find the battery had only 26 charge cycles, which is incredible for a refurbished device. It looks and functions perfectly! Definitely a 5-star experience.

I really like my MacBook Air. It looks new and is lightweight and works well. I’m glad I got a reconditioned one as it was affordable. I haven’t used it a lot yet but the battery seems fine. I’m happy with my purchase.

Back Market Turned a “Refurbished” iPhone 12 Into My Daily Driver—And I’m Genuinely Blown Away I’ll be honest: when people hear “refurbished,” they usually expect compromises. Scuffs. Battery anxiety. That one annoying flaw you can’t unsee. This iPhone 12 from Back Market completely shattered that stereotype. I ordered a Product (RED) iPhone 12, 128GB, and what arrived felt less like a secondhand phone and more like Apple quietly sent me a brand-new unit on the side. Condition: The phone arrived in exceptional condition. The glass is clean, the frame is flawless, and if you told me this device had never been used before, I’d believe you without hesitation. No scratches, no dents, no “refurbished tells.” It looks premium because it is premium. Performance: This is where the iPhone 12 still flexes hard. The A14 Bionic chip is absurdly smooth—apps open instantly, multitasking is effortless, and everything from social media to photo editing runs without a hiccup. This phone doesn’t feel like it’s “keeping up.” It feels like it’s leading. Display & Design: The OLED display is gorgeous. Deep blacks, vibrant colors, and razor-sharp clarity that makes content pop. The flat-edge design still looks modern and feels solid in the hand. And the Product (RED) finish? Stunning. It’s bold, clean, and turns heads without trying. Battery & Reliability: Battery life has been excellent for daily use—calls, streaming, browsing, and content creation. This is the kind of phone you trust to get you through the day without babysitting a charger. The Back Market Experience: This is where the real magic happens. Back Market didn’t just sell me a phone—they delivered confidence. Clear grading, fast shipping, eco-friendly impact, and a device that exceeded expectations in every way. It’s rare to feel like you got more than you paid for, but that’s exactly what happened here. Final Thoughts: If you’re on the fence about refurbished tech, let this be the review that pushes you over. This iPhone 12 proves that smart buying doesn’t mean settling—it means winning. Back Market has officially earned my trust, and this phone has earned its place as my go-to device. This isn’t just a good deal. It’s proof that premium tech, sustainability, and performance can coexist—and absolutely thrive. Highly recommended. No hesitation. No regrets.

I purchased a 32GB Nintendo Switch from Back Market and I’m very pleased with the experience. The website was easy to navigate and the ordering process was straightforward. The console arrived quickly and was refurbished to an excellent standard — it looks and works like new. The price was great compared to buying brand new, making it really good value for money. Overall, a smooth purchase with speedy delivery and a high-quality product. I would definitely recommend Back Market.

I’ve used Back Market a couple of times before and regularly recommend it to anyone looking for a refurbished watch or phone. This time, though, I was tempted by a cheaper option elsewhere. After some consideration, I bought a second-hand Apple Watch from Amazon. Unfortunately, it was a pretty poor experience. The battery wouldn’t last a full day, the microphone didn’t work, the screen had lost its coating, and the back looked like it had been used as a skateboard. I guess when they say you can’t see signs of use from 30cm away, they mean when it’s strapped to your wrist. To be fair, it was listed as “Good” condition but even so, it was very disappointing. I returned it and came straight back to Back Market. I paid a bit more, upgraded to a newer model, and chose “Excellent” condition, and I’m really glad I did. While it’s not a like-for-like comparison, the difference was night and day. The watch I received is practically perfect. The battery health at 98% and the overall condition is excellent. Lesson learned! I won’t be straying again. Back Market will be my go to from now on.

We love the new refurbished iPhone 13. Delivery was super quick and loads of info available to tell us what to do and how. The phone itself was as described, in excellent condition, and works like new. We're so pleased, as this is our first ever iPhone. Thank you Back Market.

⭐️⭐️⭐️⭐️⭐️ Bought a Samsung Galaxy Watch 8 Classic from Back Market in excellent refurbished condition and I’m very satisfied. Delivery was smooth and on time, exactly as promised. The watch arrived in excellent condition, just as advertised, and after a few weeks of use it works really well and meets my expectations. A straightforward and reliable experience overall.