Customer reviews for all reborn items

4.3/5

134,053 verified reviews in the last 6 months.

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • M

    Madame's S.

    Purchased on the 18 May 2024

    5/5

    I absolutely adore my old-new (refurbished) iPad 9.7 (2018). Not only did I get it for a fantastic price - I thought I'd plump for 'good' condition as it was so affordable - it is in mint condition. The perfect size for travel! I would not buy refurbished anywhere else.

    Reviewed in United Kingdom on 4 July 2024

    iPad 9.7 (2018) 6th gen 128 Go - WiFi - Silver
  • L

    Lukas C.

    Purchased on the 19 April 2024

    5/5

    I was really apprehensive to buy a refurbished MacBook but it's safe to say I am beyond happy. I got a "good" condition 2019 MacBook Air and it's amazing. Barely any ware on it! Incredible condition. Works perfectly. If you're unsure about buying from here I say don't be! Really happy and will 100% be using back market in the future

    Reviewed in United Kingdom on 1 July 2024

    MacBook Air Retina 13.3-inch (2019) - Core i5 - 8GB SSD 256 QWERTY - English
  • A

    Andrew F.

    Purchased on the 20 March 2024

    5/5

    This MacBook Pro was purchased by my oldest daughter who just loves it , it’s fast and looks cool . What more can I say your Backmarket stuff has helped my family out a lot with great first class refurbished technology.

    Reviewed in United Kingdom on 1 July 2024

    MacBook Pro Retina 13.3-inch (2017) - Core i7 - 16GB SSD 512 QWERTY - English
  • I

    Iain H.

    Purchased on the 29 April 2024

    5/5

    I bought a Sony Xperia 10 iii from BackMarket, refurbished in good condition, for a very good price! I was after a new phone (well, refurbished!) I spent days looking at all the Sony Xperia phone's available, until I decided on the Sony Xperia 10 iii. I was/am extremely happy with the phone I received! The condition was described as Good. But honestly, when I took it out of the very well packaged box, it looked Brand new!! I knew it only comes with a charging cable, so as soon as I bought my phone I bought an Official Sony wall Charging plug, just to make sure the phone is recieving the correct voltage when charging. I am very impressed with the phone! I have had a couple of old Sony Ericsson phones, years ago, and they were my favourite phones I've had. So glad I decided to go back to Sony, after having Samsung phones I didn't really like. The build quality is second to none. The phone looks incredible. The screen is slightly narrow with a 21:9 aspect ratio. Apparently a lot of people don't like it, but it is perfect for YouTube, or watching film's. I only have one little gripe with the phone! The volume isn't all that loud, through the phone itself or the use of headphones or ear...

    Reviewed in United Kingdom on 1 July 2024

    Sony Xperia 10 III 128GB - Black - Unlocked
  • S

    Shujaah M.

    Purchased on the 17 April 2024

    4.5/5

    iphone 12 pro Fair grade 》 Iphone 12 pro excellent grade. I just want to say it my first experience buying used refurbished mobile. i have been buying brand new apple from more then 10 years and i'm the kind pf person who loves keeping the gadgets mobiles laptops in a flawless condition. i came across this site and accidently ordered a fare grade mobile which was very rough and according to the website description. After one of receiving the order I came to know the site has option to select grades so I immediately returned the device. Then I reordered the same phone from same seller in excellent grade and seriously I'm amazed with conditioned it really give you a brand new phone vibe. Cons: customer support not responds timely. no helpline no to call very canned responses. can improve packaging a bit battery health are okay first phone was 83 and the next one i reordered was 84 pros you can get a phone exactly according to your budeget 12 months warranty plus extended covers as well for 35£ very cheap recommendation. dont go for fair grade you wont like that but they have very clear details about each single grade so atleast go good grade or excellent. i got my excellent grad...

    Reviewed in United Kingdom on 1 July 2024

    iPhone 12 Pro 256GB - Gold - Unlocked
  • A

    Antony R.

    Purchased on the 31 March 2024

    5/5

    My old Fitbit Blaze gave up so bought this Versa 3 refurbished and it’s perfect for me, I only need the basic functions from a smartwatch and this fits the bill perfectly, arrived on time and condition is excellent, well done Back Market

    Reviewed in United Kingdom on 1 July 2024

    Fitbit Smart Watch Versa 3 HR GPS - Black
  • S

    Sarah A.

    Purchased on the 16 March 2024

    4/5

    So far I am absolutely delighted with my refurbished iPhone 13 it is everything it said it would be. It came very quickly and well packed. I haven’t yet received the refund on my iPhone 11. Once the money is in the bank . This is the second refurbished phone and an Apple Watch from Back market and they have all been excellent. The exchange refund on my iPhone 11 worked brilliantly. Money safely in the bank so upgrade achieved painlessly and for a reasonable outlay.

    Reviewed in United Kingdom on 1 July 2024

    iPhone 13 128GB - Blue - Unlocked
  • C

    Cat C.

    Purchased on the 8 March 2024

    4/5

    Aye my refurbished iPhone 13 is grand. Phone came quickly and well wrapped. It’s a Fair model so it has bumps and paint scrapes but no dents or bashes. The battery goes up to 100% which I’m chuffed about. Refurbished phones are definitely the way forward. Has taken a bit of time going from a Samsung to Apple, no proper back button and the set up of picture scrolling and a few other things aren’t as good. Will probably go back to Samsung with my next phone but wanted to try Apple for once. Would highly recommend BackMarket, good little unit altogether.

    Reviewed in United Kingdom on 28 March 2024

    iPhone 13 128GB - Blue - Unlocked
  • D

    Dean G.

    Purchased on the 16 March 2024

    4.9/5

    Decided to try out a refurbished phone and have to say i'm really impressed. went for an iPhone 12 in "good" condition and it's in perfect condition. Battery percentage is at 85% but i don't mind that as i know it will still have an original apple battery

    Reviewed in United Kingdom on 20 March 2024

    iPhone 12 64GB - Green - Unlocked
  • A

    Alexandra M.

    Purchased on the 4 February 2024

    5/5

    This is the second refurbished product I have purchased from back market and I have not been disappointed. Recently upgraded my old apple to a MacBook Air 2020 and its great - in perfect condition, like new 😊 Would highly recommend this company. Great for the environment too not buying new!

    Reviewed in United Kingdom on 7 March 2024

    MacBook Air 13.3-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English