Customer reviews for all reborn items

667,068 verified reviews in the last 24 months.

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

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  • M

    Md abdul H.

    Purchased on the 14 May 2025

    Verified purchase

    I bought a Google Pixel 6 from Back Market and overall, I’m very happy. The phone’s condition is very good and works smoothly. Battery performance is excellent—lasts all day without issues. The screen is clean and looks almost brand new. However, the sides of the phone have quite a few scratches. It’s not a big deal for me, considering the price I paid. Performance is fast and reliable for daily use. Delivery was quick and the packaging was secure. For a refurbished phone, this is a great deal. I’d definitely recommend Back Market to others.

    Reviewed in United Kingdom on 25 May 2025

    Google Pixel 6 128GB - Black - Unlocked
  • F

    Firdose A.

    Purchased on the 16 April 2025

    Verified purchase

    Really good trustworthy website. True to description of the device. I received my Apple IPhone 13 Pro 128GB in Gold. The condition of it perfect. New condition, not a single scratch on the phone. Battery health is really good 91% for the price I paid. Really worth buying refurbished phones on this website. I'm soo happy about my new Purchase. I would recommend to buy again in the Future. And I'll recommend to friends and family too. :)

    Reviewed in United Kingdom on 27 April 2025

    iPhone 13 Pro 128GB - Gold - Unlocked
  • F

    Fay Y.

    Purchased on the 7 April 2025

    Verified purchase

    I'm always nervous about buying new tech. It's a big investment and the choices can be daunting to a non-geek. But my much more knowledgeable sons recommended Back Market and they were right. I'm typing this on a very elegantly refurbished MacBook Air 13 inch (2022) Midnight that looks like new. With son's help I've moved data from the old MacBook Air (2013). There's some tidying up to do as a few files are in the wrong place (and Apple have made Photos unnecessarily complicated). But the laptop is a pleasure to use and I'm enjoying the luxury of a battery that keeps charge The computer arrived quickly, well protected in an Apple box which was cleverly contained inside a scruffy old sports shoebox (so no-one ran off with it). Thank you Back Market.

    Reviewed in United Kingdom on 24 April 2025

    MacBook Air 13-inch (2022) - Apple M2 8-core and 8-core GPU - 16GB RAM - SSD 256GB - QWERTY - English
  • D

    Dimitar K.

    Purchased on the 11 April 2025

    Verified purchase

    I recently purchased a Samsung Galaxy S23 Ultra from Back Market and wanted to share my experience. As someone looking for a high-end smartphone without paying full retail price, Back Market offered exactly what I needed. The ordering process was straightforward and user-friendly. The product listings clearly showed the condition of the device, included accessories, and warranty information. I appreciated the detailed grading system that helped me understand exactly what to expect from my "refurbished" purchase. My Samsung Galaxy S23 Ultra arrived well-packaged and in the condition described on the website. The phone functions perfectly - the powerful Snapdragon processor handles everything I throw at it, and the camera system (especially that 200MP main sensor) takes incredible photos. Battery life has been excellent, and the screen is flawless with no signs of previous use. What really stands out about Back Market is their commitment to sustainable tech. Knowing my purchase extended the life of a premium device while reducing electronic waste made me feel good about my decision. Their customer service was responsive when I had a question about delivery timing. The 12-month ...

    Reviewed in United Kingdom on 21 April 2025

    Galaxy S23 Ultra 1000GB - Beige - Unlocked
  • J

    Jean B.

    Purchased on the 10 February 2025

    Verified purchase

    So happy with my Google Pixel 8 - feels and looks like a new phone. Hadn't considered having a refurbished phone until a family member recommended 'Back Market'. So pleased I followed their advice and saved a lot of money!

    Reviewed in United Kingdom on 24 February 2025

    Google Pixel 8 128GB - Black - Unlocked
  • J

    James T.

    Purchased on the 11 February 2025

    Verified purchase

    My refurbished iPhone 13 mini is great. The only minor point to raise is that it clearly been refurbished with a non-Apple battery and I keep getting notifications telling me that the device can’t recognise the battery and that as a consequence the battery health reporting may be inaccurate. Not what I was expecting! Any hints on how to get the phone to verify the battery?

    Reviewed in United Kingdom on 24 February 2025

    iPhone 13 mini 128GB - Midnight - Unlocked
  • S

    Sachin J.

    Purchased on the 10 May 2025

    Verified purchase

    I recently purchased the iPhone 16 Pro Max from Back Market, and I’m genuinely impressed. The device looks and feels brand new—there’s not even a single scratch on it. The battery performance is excellent, holding charge like a brand-new phone. Overall, it’s been a fantastic purchase and definitely worth the price. Highly recommend for anyone considering a refurbished phone! And save money 😇

    Reviewed in United Kingdom on 25 May 2025

    iPhone 16 Pro Max 256GB - Black Titanium - Unlocked
  • K

    Keith P.

    Purchased on the 12 May 2025

    Verified purchase

    I am so pleased to have my refurbished Galaxy S23+. It is like new and , apart from me getting used to some of the different way's it functions, I love it. Your website was easy to use and delivery was prompt.

    Reviewed in United Kingdom on 25 May 2025

    Galaxy S23+ 256GB - Grey - Unlocked
  • J

    Jasmin B.

    Purchased on the 7 May 2025

    Verified purchase

    I purchased a refurbished iPhone 13 in excellent condition, but I’m almost certain I received a brand new phone. Battery health is 100% and wasn’t as much as a smudge on the entire device. I’ve had the phone for about 2 weeks and it’s working perfectly so far.

    Reviewed in United Kingdom on 21 May 2025

    iPhone 13 128GB - Pink - Unlocked
  • J

    Joe M.

    Purchased on the 10 May 2025

    Verified purchase

    My second phone from back market after trading my first one in. I had it for nearly 4 years and could not tell the difference from new with either phone! Great savings, satisfaction in supporting recycling and refurbishing old electronics and my new iPhone 15 Pro is great! Couldn’t be happier.

    Reviewed in United Kingdom on 18 May 2025

    iPhone 15 Pro 128GB - Natural Titanium - Unlocked