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653,701 verified reviews in the last 24 months.
Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.
Tyler M.
Purchased on the 2 July 2025
Verified purchaseAbsolutely amazing purchase Not one scratch on the Macbook pro and I had selected just a good model but overall excellent performance and arrived within a day. Packaging neat overall was as good as a brand new laptop possibly the best refurbished product I have purchased to date and a massive upgrade from Macbook air. I would highly recommend back market as I consider myself to becoming a long term customer.
Condition
Fair
Reviewed in United Kingdom on 15 July 2025
Paul G.
Purchased on the 6 June 2025
Verified purchaseI recieved my MacBook pro in as new condition. I am delighted with the vast amount of money I have saved with not buying new from the high street. A wonderful experience from picking the model that suited me to receiving my order. I would recommend anybody to look at reconditioned Macbook,s from this company before buying new.
Condition
Excellent
Reviewed in United Kingdom on 26 June 2025
Andrea L.
Purchased on the 15 April 2025
Verified purchaseI first learned about the back market on TikTok I was a bit skeptical, but I downloaded the app and I read so many reviews and I said I’ll give it a try. It was very easy to order. I receive my order in 2 working days. I received my order in a box with Manuel a charger. Also the key I ordered the iPhone 14, 128 GB color purple I could not believe my eyes. It did not look refurbished. It look like a brand new iPhone not a scratch came with 100% battery I charge my battery every two days. I am very pleased very happy with my iPhone 14 from the back market thank you back market. I will recommend friends and family, and I will also be using back market in the future for my phones once again back market, thank you
Condition
Excellent
Reviewed in United Kingdom on 7 May 2025
Pawel R.
Purchased on the 26 April 2025
Verified purchasePerfect service When you are needing a new phone this is the app/website I recommend, please don’t faff about with used phones from Facebook marketplace etc that may come with a nasty suprise such as iCloud activation locks, marked as stolen/lost or blacklist for unpaid contract, this company knows what they are doing partnering with some of the biggest phone refurbishing companies to bring the best quality and value for money phones as possible, I bought a fair example iPhone 15 pro and I was pleased to find out that it came with an almost perfect battery with 94% battery health. And with only a few micro scratches on the screen it was a perfect phone for the price. I cannot wait to purchase more devices from backmarket
Condition
Fair
Reviewed in United Kingdom on 30 April 2025
Gary L.
Purchased on the 7 March 2025
Verified purchaseAlthough I like new technology and gadgets I have never wanted to buy any technology product ‘brand new’ preferring to wait a while until all the ‘bugs’ had been ironed out. This is why my previous phone was a refurbished iPhone XR, which I was very happy with and had served my purposes for a few years. However as with any piece of technology it shows its age after a while which my iPhone XR was now showing. Time to change. New phones are ridiculously expensive in my opinion so I scoured the market for a decent refurbished second hand phone. Came to Back Market and saw that the prices for a refurbished iPhone 14, a good jump up from my XR, was within my budget. I was not disappointed. A great phone, in excellent condition with 92% battery, and a good price! Now protected with a decent case & screen protector. What’s not to like? I would definitely buy again from Back Market. My iPad 9th gen is getting a bit tired ……..
Condition
Good
Reviewed in United Kingdom on 23 March 2025
Daksh P.
Purchased on the 1 February 2025
Verified purchaseI recently purchased a MacBook Air M2 from Back Market, and I have no words to express how amazing it is! This is my first time buying a refurbished product, and honestly, I was a bit scared about its condition. But when it arrived and I checked it, it looked brand new! The battery health is 100%, and the charging cycle was only three times, which is incredible. There’s not a single scratch, not even on the screen or keyboard. If Back Market had shipped it in the original MacBook box, no one would believe it’s refurbished! I’m really happy and satisfied with my purchase. Instead of spending a lot of money on a brand-new MacBook, buying refurbished is a much better option. I truly appreciate the quality and service. Highly recommended!
Condition
Excellent
Reviewed in United Kingdom on 5 February 2025
Maria K.
Purchased on the 14 July 2025
Verified purchaseOkay being honest… is brand new , not just looking brand new but 100% battery health + there was no replacement I checked everything this phone is probably not even refurbished because serial number is doesn’t start with F or H! I’m impressed and I got good quality so it’s not even the best ! Recommend it
Condition
Good
Reviewed in United Kingdom on 16 July 2025
Eric F.
Purchased on the 2 July 2025
Verified purchaseThis was my first time purchasing a refurbished mobile, and after much pondering I settled on the Dark Red S22 Ultra 128gb, they said the the screen was flawless, and that's how it arrived, absolutely pristine condition, like brand new, not a mark anywhere on the screen or body, the battery came charged at more than 80%, and of course it had the built is S pen, I couldn't be more pleased with it it, delivery was quick and it came very packaged, along with excellent communication and great buying experience. Black Market come highly recommend
Condition
Excellent
Reviewed in United Kingdom on 14 July 2025
Taofeekat O.
Purchased on the 29 January 2025
Verified purchaseSo I got this for my friend, three weeks after I got mine. Exact same model and condition, it looks as new as mine did. No complaints at all. This is my 4th purchase from back market in 3 months and all my devices are literally soooo good. I’d always choose refurbished over new tech tbh
Condition
Good
Reviewed in United Kingdom on 28 February 2025
Noman ahmad B.
Purchased on the 15 February 2025
Verified purchaseI seriously have a thrilling experience with Back market. I orderd a Fair condition phone when I received the phone it was in excellent condition I was amazed, but the phone had some bootloop and wifi disconnecting issue I send the phone back for a replacement and I received the replacement phone in 4days and it's in fair condition but I can surely say that it's a used phone not a refurbished and I love this thing everything is original even the Spen and it's quite pocket friendly then local market. I'm excited to shop again in future from Bank market and do recommend people to try to buy from them.
Condition
Fair
Reviewed in United Kingdom on 26 February 2025