Customer reviews for all refurbished items

I bought my Apple Watch Series 11 from Back Market in Excellent condition, and I’m really impressed with it. The watch arrived looking like new — no visible scratches or marks at all. It feels and works exactly like a brand-new device. The battery life is excellent and lasts a long time, easily getting through the day without any issues. Setup was quick and everything functions perfectly. Overall, it was a great purchase and very good value for money. I would definitely recommend buying from Back Market if you’re looking for a high-quality refurbished device.

I really like my MacBook Air. It looks new and is lightweight and works well. I’m glad I got a reconditioned one as it was affordable. I haven’t used it a lot yet but the battery seems fine. I’m happy with my purchase.

Back Market Turned a “Refurbished” iPhone 12 Into My Daily Driver—And I’m Genuinely Blown Away I’ll be honest: when people hear “refurbished,” they usually expect compromises. Scuffs. Battery anxiety. That one annoying flaw you can’t unsee. This iPhone 12 from Back Market completely shattered that stereotype. I ordered a Product (RED) iPhone 12, 128GB, and what arrived felt less like a secondhand phone and more like Apple quietly sent me a brand-new unit on the side. Condition: The phone arrived in exceptional condition. The glass is clean, the frame is flawless, and if you told me this device had never been used before, I’d believe you without hesitation. No scratches, no dents, no “refurbished tells.” It looks premium because it is premium. Performance: This is where the iPhone 12 still flexes hard. The A14 Bionic chip is absurdly smooth—apps open instantly, multitasking is effortless, and everything from social media to photo editing runs without a hiccup. This phone doesn’t feel like it’s “keeping up.” It feels like it’s leading. Display & Design: The OLED display is gorgeous. Deep blacks, vibrant colors, and razor-sharp clarity that makes content pop. The flat-edge design still looks modern and feels solid in the hand. And the Product (RED) finish? Stunning. It’s bold, clean, and turns heads without trying. Battery & Reliability: Battery life has been excellent for daily use—calls, streaming, browsing, and content creation. This is the kind of phone you trust to get you through the day without babysitting a charger. The Back Market Experience: This is where the real magic happens. Back Market didn’t just sell me a phone—they delivered confidence. Clear grading, fast shipping, eco-friendly impact, and a device that exceeded expectations in every way. It’s rare to feel like you got more than you paid for, but that’s exactly what happened here. Final Thoughts: If you’re on the fence about refurbished tech, let this be the review that pushes you over. This iPhone 12 proves that smart buying doesn’t mean settling—it means winning. Back Market has officially earned my trust, and this phone has earned its place as my go-to device. This isn’t just a good deal. It’s proof that premium tech, sustainability, and performance can coexist—and absolutely thrive. Highly recommended. No hesitation. No regrets.

I purchased a 32GB Nintendo Switch from Back Market and I’m very pleased with the experience. The website was easy to navigate and the ordering process was straightforward. The console arrived quickly and was refurbished to an excellent standard — it looks and works like new. The price was great compared to buying brand new, making it really good value for money. Overall, a smooth purchase with speedy delivery and a high-quality product. I would definitely recommend Back Market.

⭐️⭐️⭐️⭐️⭐️ Bought a Samsung Galaxy Watch 8 Classic from Back Market in excellent refurbished condition and I’m very satisfied. Delivery was smooth and on time, exactly as promised. The watch arrived in excellent condition, just as advertised, and after a few weeks of use it works really well and meets my expectations. A straightforward and reliable experience overall.

Love my refurbished MacBook Air. The speed that it was delivered and the high quality of the computer turned an sh*tty situation (two awful people, seen on CCTV, stole my bag with my laptop in it) into a much better one. The price was great too, If I ever have something stolen from me again, which I hope doesn't happen or I'm looking to upgrade an existing device I'll look at BackMarket (good pun btw) again.

We love the new refurbished iPhone 13. Delivery was super quick and loads of info available to tell us what to do and how. The phone itself was as described, in excellent condition, and works like new. We're so pleased, as this is our first ever iPhone. Thank you Back Market.

Coming from someone who has never bought a phone second hand, I decided to upgrade from my Samsung S21 to IPhone 15 Pro Max and I’m not going to buy a new phone again. The phone I bought with “good” quality, battery is 86% health but with no scratches, dents or ANY faults, absolutely perfect. I would suggest just researching who the refurbish company is that does the phone and if they’re good or not. Worth it.

​I am absolutely blown away by my recent purchase from Back Market. I ordered a 'Premium' quality iPad, and to my surprise, it arrived in its original Apple packaging with all the documents and the official charging cable included. ​The technical stats are what really shocked me: the battery health is at 100% and the charge cycle count is exactly 0. It is literally a brand-new device for a fraction of the retail cost. ​The value for money here is unbeatable. After this experience, I’ve decided that every gadget I purchase from now on will be from Back Market. Their quality standards are clearly top-tier. If you're on the fence about buying refurbished, don't be—this is easily the best tech purchase I’ve ever made!

I purchased the Blue 10th Generation iPad as Premium with 64GB of storage for £228.99. The iPad came in a legit Apple iPad box, and the iPad itself was wrapped in that sheer paper that new Apple products come in. Completely full battery health, not a single scratch, crack or dent in/on the iPad. Also came with all of the iPads “instructions” and a brand new charger. Couldn’t be happier and would definitely buy again.