Video game consoles

This includes pressing the buttons and making sure that they open the right functions (volume, lock screen, etc.)

This tests that SIM cards and memory cards are correctly read by the device, and any trays or slots to insert or remove the cards work properly.

Devices undergo a factory reset, which means that data is securely erased to original manufacturer settings.

Chargers, including the connector(s) and cord(s), are inspected for damage and checked that the plug is compatible with your country’s sockets. (Please note: not all refurbished devices come with chargers).

This tests that the Wi-Fi and Bluetooth functions are working correctly and accurately.

The IMEI serial number on a device is checked to see if it has been blacklisted and if the device configuration (like colour and capacity) match manufacturer settings.

This tests for water damage by inspecting the oxidation indicator within the device.

Refurbished devices are checked to ensure that the flash and other indicator lights work properly.

Speakers and microphones are inspected and calibrated so that they capture and play sound correctly.

Ports, like those used for headphone jacks, USB and Ethernet, are inspected for functionality.

Mechanical parts like screws, case, frames and others are checked to see if they are genuine or compatible parts. If compatible parts are found, they are tested to ensure that they function as well as genuine parts.

If compatible parts are used during refurbishment, these parts are tested to ensure that they have the same performance as genuine parts.

On-screen visuals are tested to ensure that there are no defects like stains, dust or discolouration from burn-in.

Cooling components like fans and vents are cleaned and inspected.

Internal components like the hard disk, SSD and graphics card are inspected to ensure that all parts are present and fully functional.

Trackpads, touch bars and keyboards are tested and checked for full functionality. This can also include inspecting that backlighting works properly.

Other features specific to this device are checked.