Refurbished HP Chromebook

Purchased the Chromebook, which upon delivery was well packaged and in good condition. One small dent on the lid, but nothing to write home about. Laptop powered up fine. But the 3rd party packaged USB-C charger kept constantly getting red hot when plugged in. Decided not to use this in case of damage to the laptop whilst charging. Had a spare cable. The most fundamental issue I found was that although the chromebook was advertised as 'Qwerty-English'. It is actually physically a US keyboard layout which was frustrating to say the least. Have not returned and we will live with this, but should importantly have been included in the item description. Bit disappointed on this front. But overall, the purchase was good.

My laptop was old and I needed an inexpensive replacement. This machine has done the job. Loads quickly and for what I need it for works well. It arrived quickly, very well packaged. It represents very good value for money, next time I need new tech I will use Backmarket.

Good price, and quick delivery with no issues. Not in quite as good condition as hoped, scratches a lot more obvious than detailed. US keyboard, which I wasn’t expecting, but not a huge problem. Screen and keyboard in excellent condition. Would use again.

No complaints about Back Market at all, we've always received great customer service. However the DPD driver delivering our order could've done a better job. My husband and I were both at home but he didn't even attempt to ring the doorbell, instead just threw our clearly labelled 'fragile' parcel over our garden fence. On opening the package we found the escape key broken away from the keyboard but considering the nature of its arrival we'd expected much worse. Luckily it appears to be working ok. I've knocked off a star as it's a rating of my overall experience and not just of Back Market itself. I'd give Back Market 5 stars.

Item arrived a day earlier than advertised which was great. Quality of the item is excellent and for price we paid, fantastic deal. Only minor gripe was that I ordered the Black with the Orange trim as advertised in product detail and picture above but, received the all Black version instead (Don't know why?)...any feed back guys! But never mind looks like brand new to me. definitely order again.

All good so far. The keyboard has had some replacement keys which are obvious to spot but work perfectly fine. Overall couldn't be happier for the price.

Chromebook was delivered quickly and had a great finish but the resolution was below what was advertised so I had to return it for exchange. None was available and they issued a quick refund. But I'm still down a laptop and have to find another one now.

Happy customer

Best place to buy from can’t go wrong