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I ordered a Dell Precision 3581 from Back Market and so far I am very happy with my purchase. My laptop arrived promptly and it's condition was comparable with brand new. Everything works perfectly. It was a huge saving versus a new one and it's also great to have saved a lot of waste by choosing a refurbished product. Great experience - would definitely recommend!
The Dell arrived quickly and in pristine condition. I was able to get up and going very quickly. I sent my old Mac Air back for reconditioning and got £48 off of the already good price. It came with Windows 10 installed and though I mostly use Macs, it wasn’t long before I was able to get things set up. This is my fifth item purchased from Back Market and have been happy each time.
The Dell laptop is as stated on your website. I was a bit apprehensive about buying a refurbished item but have been pleasantly surprised. As an older person I just have to learn how to use it properly.
Honestly can't fault anything. I was looking for days unable to decide, then the device came down another £30 and it was too good not to.
Laptop arrived a day before expected (bonus 1). Laptop has touchscreen even though the tech specs state it does not (bonus 2). The battery life is actually impressive and I am surprised given the laptop is refurbished (bonus 3) Condition of the laptop is very good, I ordered the "Fair" condition and honestly other than a very light scratch on the outer top case, it's perfect (bonus 4)
All in all I am very satisfied with my purchase and would not hesitate to recommend to anyone.
I had my doubts initially since i had always bought new. I was using a macbookpro 13 (2018) bu the screen had a problem. While waiting for it to be fixed, i got this Dell as something to use. The truth? I'm satisfied with it though it took a while to get used to it. Been using Macbook pro for a very long time. I am getting more convinced of buying refurbished products from places of high repute, if only for the sake of the earth. Thank you, Back Market, UK!
I chose 'fair' condition, this only refers to a scratch on the case. Laptop arrived fully charged with windows 11 Pro installed (thanks!) It replaces an old, slow laptop and is fast and good looking. Does everything I want it to. I've previously bought phones from Backmarket and I'm a big fan of reconditioned tech, everyone's a winner!
I bought a reconditioned DELL laptop for my husband as an anniversary gift. I chose to do it this way for a few of reasons
1)this is his first laptop
2)environmental concerns
3)great value for money
I am delighted to say he was totally over the moon and is enjoying having his own laptop at last.
This was a completely worthwhile purchase. The way it functions and operates, I would not be able to tell that it was refurbished. Additionally, communicating with the Back Market team is very easy and their suppliers are just as cooperative. When they didn't have the original model that I wanted to buy, they tried to contact me repeatedly. 7 times as well as a message on the site. They even tried to contact me outside of their office hours to inform me. So I am impressed and pleased with the service and I have recommended this company to my mother for her next laptop purchase as well!
I was looking to replace my HP laptop with a smaller device that I could also use as a tablet. On paper, the Dell has everything I needed - plenty of RAM and a decent processor. Unfortunately, on arrival, it has a US keyboard, but has been set up with a UK keyboard in Windows 11. I logged a service request and subsequently returned the laptop. It transpired that these laptops are US spec and also refurbished in the US. The supplier had no equivalent laptops with a UK keyboard, however, they agreed to send me a set of UK keyboard stickers - I was a bit dubious at first, but when they arrived, they were of professional quality. The laptop is in excellent condition and does everything I want it to and is much faster than the newer HP I replaced. I have subsequently purchased a Dell port replicator and a Dell active pen for it. I would recommend Back Market for any future purchases.
The laptop is absolutely spotless, literally. It looks like a factory fresh model, I was genuinely shocked at the quality of its condition.
The order took less than a week, from payment to delivery, with full package tracking throughout. The laptop was well protected in custom deep fit bubblewrap, except for a triangular dent in the box, a corner impact most likely.
Perhaps adding a mandatory "Fragile" marking, on all laptop/monitor/tablet etc, screen based item delivery boxes, to avoid the slightly blasé delivery person, ruining your day on the last leg.
A big pat on the back to the Prem Tech team who did the refurbishment, the laptop runs perfectly and is insanely good value, which helps cash strapped folks (like me), get an essential study/working tool like this, without re-mortgaging your house!
Thank you very much!!
At Back Market, customers save up to 50% off compared to the price of new on certified refurbished Dell laptop models. The best part is, you don't have to sacrifice performance quality in order to save money; all refurbished devices on our marketplace have been fully reconditioned, cleaned, inspected and tested to the same standards as a new one. This is the biggest difference between buying a used or second hand Dell laptop compared to a refurbished one.
Buying a reconditioned Dell laptop is also an environmentally friendly option. A refurbished Dell laptop is often a second hand device that has been restored and updated to meet manufacturer standards, which means you'll be helping to keep old Dell laptops out of our landfills, reduce electronic waste, and minimise your carbon footprint.
Where to find a cheap refurbished Dell laptop?
If you're looking for cheaper Dell laptop options and don't want to pay full price, you'll find the biggest selection, highest product quality and lowest prices on restored Dell laptop models at Back Market. That's because we specialise specifically in refurbished tech and take the time to carefully vet every seller on our marketplace to ensure customers are getting reliable devices that perform like-new. We have several refurbed Dell laptop in price ranges to fit almost anyone's budget.
Staying true to our brand, we're also a huge advocate for environmental change. In fact, at the beginning of 2023, we hit a milestone for preventing 1 million tons of carbon emission (CO2e) from entering the atmosphere. You can help contribute to a better circular economy when you shop Dell laptop deals on our platform.
What to expect when buying a refurbished Dell laptop?
If you're a first time refurbished buyer, you might not be sure what to expect from your purchase. First, understand that your Dell laptop may have external cosmetic flaws depending on the condition you choose (Back Market offers devices of Fair, Good and Excellent quality). However, whatever the condition, any external blemishes will not affect the performance of your Dell laptop and you can expect your device to perform as if it were newly opened directly from the store.
You should also be confident that your Dell laptop is backed by a 1-year warranty, meaning in the rare case that any defects arise (outside of accidental damage) within 12 months of your delivery date, then you're entitled to your choice of a repair, replacement or reimbursement.
Dell laptop warranty and return policy with Back Market
All Dell laptop purchases on Back Market come with free standard shipping, a 1-year warranty, and a 30-day money-back guarantee. We want to make sure you can shop with confidence and find the best Dell laptop for your needs at lower prices.
Dell laptop deals for students
Great news for students shopping for refurbished laptops on Back Market - we offer all college and university students £20 off on all purchases worth £250. You can unlock your student offer deals here. Or if you need help deciding on your next laptop, check out our guide on the best laptops for university.