Are Refurbished Laptops Good? Top 5 Pros and Cons | Back Market
There has been an increased supply of refurbished laptops in the market today. Find out all the pros and cons of buying a refurbished laptop here.
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497 verified reviews in the last 24 months.
Shouty B.
Purchased on the 15 December 2024
Verified purchaseI needed a fairly basic laptop for work, mostly for internet research and photo storage but didn’t want to buy new for such a small amount of work. As usual the exact thing I needed was available for a very reasonable price on your website. I’m sold on your refurbished tech, it’s always good quality and as well as being affordable it’s eco friendly. Good job once again guys!
Reviewed in United Kingdom on 30 December 2024
Microsoft Surface Laptop SE 11-inch (2021) - Celeron N4120 - 8GB - SSD 128 GB QWERTY - EnglishMelanie M.
Purchased on the 22 March 2024
Verified purchaseI was delighted to receive the Microsoft Surface Pro7. It’s working really well. I’d been looking to buy one for ages, but at full price totally out my financial range. This refurbished one ticks all the boxes. I couldnt be happier
Reviewed in United Kingdom on 8 April 2024
Microsoft Surface Pro 7 12-inch (2019) - Core i5-1035G4 - 8GB - SSD 256 GB QWERTY - EnglishDaniel R.
Purchased on the 4 April 2025
Verified purchaseDelivery was prompt and the laptop was well-packaged. The device was as advertised. I am very please with my Microsoft Surface Laptop Go 12-inch (2020). The screen is perfect (no marks, scratches or dead pixels). The system is nippy/slick and has what appears to be a fresh installation of Windows 11 Pro (great!). The only downside is the existing battery life (approx 3h tops). I suspected up front that the battery life would be on the low side given that the device is about 5 years old. This is not a deal breaker as I mostly use it plugged in anyway. As far as I can tell, it should not be too much bother to swap out the old battery for a new 3rd-party battery.
Reviewed in United Kingdom on 22 April 2025
Microsoft Surface Laptop Go 12-inch (2020) - Core i5-1035G1 - 8GB - SSD 256 GB QWERTY - EnglishRaage S.
Purchased on the 16 May 2025
Verified purchaseI’m really happy with this refurbished laptop! It arrived in great condition, works smoothly, and performs just like new. Excellent value for the price—highly recommended!
Reviewed in United Kingdom on 4 June 2025
Microsoft Surface Laptop 3 13-inch (2019) - Core i5-1035G7 - 8GB - SSD 256 GB QWERTY - EnglishJakkrapan L.
Purchased on the 11 June 2025
Verified purchaseThis is one of the easiest and best purchases I have ever made. I'm very pleased with my first order from you. I no longer have any reservations about ordering items from Backmarket. Please continue your good work for your customers and the environment. Many thanks.
Reviewed in United Kingdom on 29 June 2025
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1145G7 - 8GB - SSD 256 GB QWERTY - EnglishDinis V.
Purchased on the 20 December 2024
Verified purchaseIt arrived in great condition. A few days early with the delivery which I'm definitely not going to complain about! One tiny dent at the top, but it didn't affect the performance whatsoever. Great refurbished product overall. Would recommend!
Reviewed in United Kingdom on 9 January 2025
Microsoft Surface Laptop 3 13-inch (2019) - Core i5-1035G7 - 8GB - SSD 256 GB QWERTY - EnglishClaire S.
Purchased on the 28 September 2024
Verified purchaseFirst time I've bought from here and first time I've purchased a second hand tech item. I am so pleased with the Surface Pro 4. Good condition, as described. Fast and efficient service. Really impressed.
Reviewed in United Kingdom on 14 October 2024
Microsoft Surface Pro 4 12-inch (2015) - Core i5-6300U - 4GB - SSD 128 GB QWERTY - EnglishJohn B.
Purchased on the 17 June 2025
Verified purchaseFirst time Back Market customer, slightly nervous, but wow! Machine arrived quickly via DPD and it's a beauty. A slight mark on the lid, a very small "ding" only noticeable in bright light... tiny. Otherwise, looks like new. So far so good, windows 11 sucks, but you can't have everything I suppose.
Reviewed in United Kingdom on 20 June 2025
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1145G7 - 8GB - SSD 256 GB QWERTY - EnglishMichele B.
Purchased on the 11 June 2025
Verified purchaseGreat product and it does what it says on the tin . As usual being a window based product it took an whole afternoon to set up and update and download etc. etc.. but this is not Back Market fault. at a certain point of time the screen brightness went all the way to 0 during the set up and came back only at the end of windows 10 set up . Then it downloaded windows 11..... WTF ,,,could they make it a bit more complicated? Anyway now it works wonders my wife is writing a book on it and she loves it .
Reviewed in United Kingdom on 22 June 2025
Microsoft Surface Pro 7 12-inch (2019) - Core i5-1035G4 - 8GB - SSD 256 GB QWERTY - EnglishJohn P.
Purchased on the 5 February 2025
Verified purchaseThis laptop is sturdy, well made and is lovely condition; the service was first class. However, unless you know the limitations of Windows 11 SE, be very wary when buying this item. You can only download apps from the Microsoft App store and even then, only the ones that SE will allow. Also, you cannot move over to an ordinary Win 11 environment; the SE software will not allow it; this is highly limiting. Only consider this item if you can live almost entirely in the Microsoft world. Lastly, the processor is somewhat sluggish. However, for word processing and basic internet and email work, it is fine.
Reviewed in United Kingdom on 25 February 2025
Microsoft Surface Laptop SE 11-inch (2021) - Celeron N4120 - 8GB - HDD 128 GB QWERTY - EnglishSearches so popular you can't sit with them