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5,784 verified reviews in the last 10 years.
Asif Y.
Purchased on the 6 May 2025
Verified purchase🌟🌟🌟🌟🌟 5 Stars – Outstanding Experience! This is my second purchase from Back Market, but my first-ever review—and it’s well deserved! Back Market and this particular trader were absolutely amazing. I ordered a laptop with 8 GB RAM, and to my surprise, it was upgraded to 16 GB at no extra cost! That completely made my day—16 GB was exactly what I needed, but I couldn’t afford the upgrade at the time. This kind of thoughtful service is rare. After a few weeks of use, I can confidently say the laptop is in excellent condition. The battery feels like new, and everything works perfectly. I’m beyond happy with my purchase and will definitely keep coming back if this quality and service continue. I highly recommend Back Market and this trader to anyone looking for reliable, affordable, and trustworthy refurbished tech.
Condition
Good
Reviewed in United Kingdom on 28 May 2025
Rob M.
Purchased on the 16 March 2025
Verified purchaseBought for my son to do his schooling and needless to say, I'm a little jealous! P51 packing some power, it's a wonder why windows 11 isn't compatible with the processor (it is and running perfectly! *wink* *wink*) For a refurbished laptop in "fair" condition... I thought it brand new if it weren't for barely noticing the slight wear marks on the shell perimeter. Absolutely impeccable condition and fully functional. BackMarket service amazing, I have already purchased another device, also perfect. I am very likely to buy again!
Condition
Fair
Reviewed in United Kingdom on 30 March 2025
Janine F.
Purchased on the 28 January 2025
Verified purchaseA great quality laptop, exactly as described. Much better value than buying brand new and yet it looks, behaves and feels brand new! It’s really good to know that less raw materials are being used when I buy from Backmarket. So much less wasteful to use a good refurbished second hand item. Thank you Backmarket.
Condition
Excellent
Reviewed in United Kingdom on 12 February 2025
Temple A.
Purchased on the 1 February 2025
Verified purchaseSo far, I would say I love my new product and it packaging was very good. Everything works fine at the moment 👍
Condition
Excellent
Reviewed in United Kingdom on 7 February 2025
Philip S.
Purchased on the 10 August 2025
Verified purchaseeasy to navigate app and the order arrived within a day . very impressive. the laptop very good quality and runs well . definitely buy again . i was recommended by a friend who's bought many laptop computers. shall return and buy another fantastic service and prices .
Reviewed in United Kingdom on 13 August 2025
Lesley G.
Purchased on the 26 July 2025
Verified purchaseBrilliant. Very happy with my 'new' laptop. It actually was like it was just out of the box. Very easy to set up and get going straight away. This is a great way to replace an old bit of technology. I will use Back Market again. Thanks
Condition
Good
Reviewed in United Kingdom on 10 August 2025
Frederick C.
Purchased on the 12 July 2025
Verified purchaseI am really impressed with the laptop. It is not quite like new, however works really well, being very fast and all operates as it should. Battery holds a great amount of charge. When I replace this laptop I will use Back Market and will recommend the company to friends, family and colleagues
Condition
Good
Reviewed in United Kingdom on 27 July 2025
Laura O.
Purchased on the 10 June 2025
Verified purchaseThis was my first order and I was really nervous. I wondered if I had wasted my money until it arrived. I’m so impressed at how clean the laptop is, how functional all keypads/screen and battery are. And to think that this was a “good” grade. Thank you so much
Condition
Good
Reviewed in United Kingdom on 17 June 2025
Brendan G.
Purchased on the 28 November 2024
Verified purchaseWorks almost like new. Trackpad is a little off but that might be a result of installing a different OS. One mark on the lid but otherwise undamaged. Can't expect much more from a refurbished piece of kit so I'm very happy with the purchase.
Condition
Good
Reviewed in United Kingdom on 16 December 2024
Keith X.
Purchased on the 9 June 2024
Verified purchaseAmazing machine for the price with good specs that are better than other Thinkpads in this range. The touchscreen was unexpected but welcome, and the speeds are immaculate. Not a gaming machine but with Vega 8 graphics it can do light gaming like modded Minecraft and more as the Ryzen 5 2500U is better than the I5-8250U from the other thinkpads for gaming. Bought the fair condition so scuffs are expected. Delivered in only two days as well.
Condition
Fair
Reviewed in United Kingdom on 11 June 2024