Customer reviews for Refurbished Apple iPhones

323,349 verified reviews in the last 24 months.

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  • F

    Firdose A.

    Purchased on the 16 April 2025

    Verified purchase

    Really good trustworthy website. True to description of the device. I received my Apple IPhone 13 Pro 128GB in Gold. The condition of it perfect. New condition, not a single scratch on the phone. Battery health is really good 91% for the price I paid. Really worth buying refurbished phones on this website. I'm soo happy about my new Purchase. I would recommend to buy again in the Future. And I'll recommend to friends and family too. :)

    Reviewed in United Kingdom on 27 April 2025

    iPhone 13 Pro 128GB - Gold - Unlocked
  • J

    James T.

    Purchased on the 11 February 2025

    Verified purchase

    My refurbished iPhone 13 mini is great. The only minor point to raise is that it clearly been refurbished with a non-Apple battery and I keep getting notifications telling me that the device can’t recognise the battery and that as a consequence the battery health reporting may be inaccurate. Not what I was expecting! Any hints on how to get the phone to verify the battery?

    Reviewed in United Kingdom on 25 April 2025

    iPhone 13 mini 128GB - Midnight - Unlocked
  • J

    Joe M.

    Purchased on the 10 May 2025

    Verified purchase

    My second phone from back market after trading my first one in. I had it for nearly 4 years and could not tell the difference from new with either phone! Great savings, satisfaction in supporting recycling and refurbishing old electronics and my new iPhone 15 Pro is great! Couldn’t be happier.

    Reviewed in United Kingdom on 18 May 2025

    iPhone 15 Pro 128GB - Natural Titanium - Unlocked
  • J

    John H.

    Purchased on the 1 May 2025

    Verified purchase

    Another brilliant purchase from a really good company providing refurbished tech. My iPhone 13 Pro Max looked like it had come straight from the factory. Pristine, all working and such speedy delivery. Cannot recommend Backmarket enough.

    Reviewed in United Kingdom on 12 May 2025

    iPhone 13 Pro Max 128GB - Graphite - Unlocked
  • A

    Andrea L.

    Purchased on the 15 April 2025

    Verified purchase

    I first learned about the back market on TikTok I was a bit skeptical, but I downloaded the app and I read so many reviews and I said I’ll give it a try. It was very easy to order. I receive my order in 2 working days. I received my order in a box with Manuel a charger. Also the key I ordered the iPhone 14, 128 GB color purple I could not believe my eyes. It did not look refurbished. It look like a brand new iPhone not a scratch came with 100% battery I charge my battery every two days. I am very pleased very happy with my iPhone 14 from the back market thank you back market. I will recommend friends and family, and I will also be using back market in the future for my phones once again back market, thank you

    Reviewed in United Kingdom on 7 May 2025

    iPhone 14 128GB - Purple - Unlocked
  • J

    Jennifer A.

    Purchased on the 24 April 2025

    Verified purchase

    Easy ordering and prompt delivery. First time ordering a refurbished iPhone 13 and pleased that it’s in perfect order, no scratches or dents and battery at 89%. . Also came with a new charging cable . Very happy so far.

    Reviewed in United Kingdom on 4 May 2025

    iPhone 13 128GB - Blue - Unlocked
  • C

    Catalyn B.

    Purchased on the 1 April 2025

    Verified purchase

    Over the moon with my purchase of the iPhone 12 Pro Max! I previously had an 11 pro max but needed more storage so the 12 pro max was the next perfect choice. Using backmarket was quick, easy and hassle free! Delivery only took a few days. I kept the cost down by accepting minor cosmetic damage but the phone looks brand new! I couldn’t be happier. I wouldn’t 100% recommend using backmarket to anyone looking for used like new/ refurbished mobiles and I will definitely buy from them again in the future.

    Reviewed in United Kingdom on 1 May 2025

    iPhone 12 Pro Max 512GB - Pacific Blue - Unlocked
  • B

    Biren P.

    Purchased on the 28 April 2025

    Verified purchase

    This is the first time I have ever bought a refurbished phone. I bought an iPhone 13 Pro in excellent condition on Monday and it arrived next day. It looks brand new! And functions as new as well. Battery health very good at 86%. I am very pleased with the item and definitely will buy again from Backmarket.

    Reviewed in United Kingdom on 30 April 2025

    iPhone 13 Pro 512GB - Sierra Blue - Unlocked
  • P

    Pawel R.

    Purchased on the 26 April 2025

    Verified purchase

    Perfect service When you are needing a new phone this is the app/website I recommend, please don’t faff about with used phones from Facebook marketplace etc that may come with a nasty suprise such as iCloud activation locks, marked as stolen/lost or blacklist for unpaid contract, this company knows what they are doing partnering with some of the biggest phone refurbishing companies to bring the best quality and value for money phones as possible, I bought a fair example iPhone 15 pro and I was pleased to find out that it came with an almost perfect battery with 94% battery health. And with only a few micro scratches on the screen it was a perfect phone for the price. I cannot wait to purchase more devices from backmarket

    Reviewed in United Kingdom on 30 April 2025

    iPhone 15 Pro 256GB - Black Titanium - Unlocked
  • S

    Sarah C.

    Purchased on the 16 April 2025

    Verified purchase

    I’m really pleased with my iPhone 13. It exceeds my expectations and is quite beautiful! This company is doing a great thing for the planet and for our pockets. I love the idea of not buying new especially when a reconditioned phone can be this good.

    Reviewed in United Kingdom on 27 April 2025

    iPhone 13 128GB - Starlight - Unlocked