Customer reviews for Refurbished Apple iPhones

I first learned about the back market on TikTok I was a bit skeptical, but I downloaded the app and I read so many reviews and I said I’ll give it a try. It was very easy to order. I receive my order in 2 working days. I received my order in a box with Manuel a charger. Also the key I ordered the iPhone 14, 128 GB color purple I could not believe my eyes. It did not look refurbished. It look like a brand new iPhone not a scratch came with 100% battery I charge my battery every two days. I am very pleased very happy with my iPhone 14 from the back market thank you back market. I will recommend friends and family, and I will also be using back market in the future for my phones once again back market, thank you

Perfect service When you are needing a new phone this is the app/website I recommend, please don’t faff about with used phones from Facebook marketplace etc that may come with a nasty suprise such as iCloud activation locks, marked as stolen/lost or blacklist for unpaid contract, this company knows what they are doing partnering with some of the biggest phone refurbishing companies to bring the best quality and value for money phones as possible, I bought a fair example iPhone 15 pro and I was pleased to find out that it came with an almost perfect battery with 94% battery health. And with only a few micro scratches on the screen it was a perfect phone for the price. I cannot wait to purchase more devices from backmarket

Although I like new technology and gadgets I have never wanted to buy any technology product ‘brand new’ preferring to wait a while until all the ‘bugs’ had been ironed out. This is why my previous phone was a refurbished iPhone XR, which I was very happy with and had served my purposes for a few years. However as with any piece of technology it shows its age after a while which my iPhone XR was now showing. Time to change. New phones are ridiculously expensive in my opinion so I scoured the market for a decent refurbished second hand phone. Came to Back Market and saw that the prices for a refurbished iPhone 14, a good jump up from my XR, was within my budget. I was not disappointed. A great phone, in excellent condition with 92% battery, and a good price! Now protected with a decent case & screen protector. What’s not to like? I would definitely buy again from Back Market. My iPad 9th gen is getting a bit tired ……..

We purchased a Fair condition phone for our daughter for Christmas. It is in fantastic condition. She is extremely happy with it. Absolutely no complaints about anything so far. The battery power is good and everything works perfectly. I'm considering a reconditioned phone when mine needs replacing. I was always a bit dubious about secondhand phones, but this has changed my mind.

I bought an IPhone 15 in fair condition. The phone came two days later. It is really good, and looks extremely brand new for fair condition. It exceeded my expectations. I had no issues with shipping and delivery; everything went smoothly. The battery life is very good and lasts very long.

I recently bought an iPhone 14 Pro 256GB in excellent condition, and I am very happy with my purchase. The phone is absolutely like new—not a single scratch, all parts are 100% genuine, and everything functions flawlessly. The display is crystal clear, the performance is super smooth, and the battery life is impressive. It truly feels like a brand-new device straight out of the box. This phone is not only a beast in performance but also a premium device that looks and feels elegant in hand. For the price and the condition, it’s definitely worth every penny. If you're thinking of upgrading, I’d highly recommend going for it—it’s a deal you won’t regret!

I was skeptical at first hand but ordered iphone 16 plus for my girlfriend ,ive chosen the excellent condition and received a brand new iphone with 100% battery and 7 charging cycles with almost 200£ discount from new from the store

So far, my ‘new’ IPhone 14 seems fantastic and I’m really impressed with BackMarket! It arrived very quickly and was in immaculate condition and for a very reasonable price - in fact much more reasonable than the site I would usually purchase a reconditioned phone from. All in all, 5 out of 5, thank you so much!

I ordered an iPhone 13 for my daughter, good condition 256gb. I was very happy when I opened the box it was cosmetically in mint condition looked like a new phone. Battery health was reasonably good at 84% and it was delivered a day early. When I upgrade my own phone I think I will consider using back market no need to get brand new when these refurbished phones are as good as this. My daughter is over the moon.

This is the third iPhone I’ve bought from this seller, and once again, I’m really impressed. The iPhone 13 arrived in great condition – it looks and works like new. Everything functions perfectly, battery health is solid, and setup was smooth. I’ve kept coming back because the quality of these reconditioned phones is consistently excellent and reliable. Highly recommend if you’re after a second-hand iPhone that you can trust