Customer reviews

4.3/5

1,429 verified reviews in the last 6 months.

Go back to the device

Overall performance
3.95/5
Appearance
4/5
Packaging
4.28/5
Shipping
4.37/5

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Pat C.
Reviewed in United Kingdom on 18 December 2023
5/5
Very pleased with the Lenovo Thinkpad I thought it would be refurbished but it looked brand new. Company easy to deal with communication was brilliant. Came very quickly . Would definitely buy from them again.
Lenovo ThinkPad X250 12-inch (2015) - Core i5-5200U - 8GB - HDD 500 GB QWERTY - English
Purchased on the 3 December 2023
M
Morag C.
Reviewed in United Kingdom on 13 March 2024
4.6/5
I bought a reconditioned DELL laptop for my husband as an anniversary gift. I chose to do it this way for a few of reasons 1)this is his first laptop 2)environmental concerns 3)great value for money I am delighted to say he was totally over the moon and is enjoying having his own laptop at last.
Dell Latitude E7270 12-inch (2016) - Core i5-6300U - 16GB - SSD 256 GB QWERTY - English
Purchased on the 26 January 2024
M
M S.
Reviewed in United Kingdom on 5 February 2024
5/5
This is amazing, can't quiet believe this is 2nd hand/ refurbished. It was a bit slow at first but I suspect that was because it had to get the new updates and Windows 11. After a few days it's good as new. No scratches or damage, speed is great and overall just wow. Very happy. Also, delivery was much quicker than expected considering it came from another company! Packaged very safely
Asus VivoBook 13 Slate OLED T3300KA-LQ028W 13-inch (2021) - Pentium N6000 - 4GB - SSD 128 GB QWERTY - English
Purchased on the 26 January 2024
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Zoe H.
Reviewed in United Kingdom on 1 December 2023
5/5
I am so impressed with everything. The laptop arrived the very next day (to my surprise) and was partly charged and ready to register Windows. It's amazing to get such a quality product so cheap and help reduce environmental impact. I was a bit worried about buying a refurbished product but would definitely do so again!
Lenovo ThinkPad L390 13-inch (2020) - Core i5-8265U - 8GB - SSD 256 GB QWERTY - English
Purchased on the 26 October 2023
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Dominic N.
Reviewed in United Kingdom on 8 March 2024
4.4/5
The laptop arrived with a very wobbly hinge! A bit annoying that the refurbishers didn't address this as it only took me 1 youtube tutorial and a quick 15 minute DIY job to fix. Aside from that, I'm a happy customer.
Dell Latitude 7300 13-inch (2019) - Core i7-8665U - 16GB - SSD 256 GB QWERTY - English
Purchased on the 29 January 2024
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Lucian I.
Reviewed in United Kingdom on 3 December 2023
5/5
The delivery was super fast, they estimated around like one week, but it came in 2 to 3 days (I'm living in the UK). Big kudos to the support team, I ordered the item at a wrong address (wrong postal code), and Issah from Customer Service reached me and fix the problem in no time. The item ordered (Dell Latitude 7480 15-inch (2017) - Core i7-7600U - 32GB - SSD 512 GB QWERTY - English) looks and works pretty nice so far. Very good condition, looks brand new.
Dell Latitude 7480 15-inch (2017) - Core i7-7600U - 32GB - SSD 512 GB QWERTY - English
Purchased on the 20 November 2023
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Alan B.
Reviewed in United Kingdom on 15 April 2024
5/5
Easy to order a laptop that fully met the advertised product and my expectations. Delivery time was excellent and efficient. My only disappointment is that I am unable to access what I would consider to be an operating manual, but this is more an issue with Dell rather than Back Market
Dell Latitude 5300 13-inch (2019) - Core i7-8665U - 16GB - SSD 512 GB QWERTY - English
Purchased on the 1 April 2024
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Michael M.
Reviewed in United Kingdom on 10 March 2024
5/5
I'm very pleased with my refurb Lenovo. Clean and good looking. I used to buy HP Notebooks but when my last one started playing up my spare HP didn't help much, maybe because I'd not switched it on for months, and it was my old Lenovo got me back on-line. So I decided to stay with Lenovo. I'm glad I did.
Lenovo ThinkPad A285 12-inch (2018) - Ryzen 5 2500U - 16GB - HDD 256 GB QWERTY - English
Purchased on the 29 February 2024
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Stephen K.
Reviewed in United Kingdom on 26 February 2024
4.2/5
The Laptop itself is excellent fires up. But the WiFi on this model of laptop is awful. It drops out a lot. And I remembered that my wife was issued with one of these for work and the WiFi on that one was just as bad. I have since been reading through the releases for the drivers and it looks as though even Lenovo themselves have had several attempts at trying to fix it and failed. I had an old Lenovo usb dongle in my drawer and I plugged that in and no more WiFi struggles. I am a systems engineer and I wanted this laptop to use as a lab environment so it suits me. Just the WiFi has annoyed be a bit.
Lenovo ThinkPad A285 12-inch (2018) - Ryzen 5 2500U - 16GB - HDD 256 GB QWERTY - English
Purchased on the 21 February 2024
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Doreen W.
Reviewed in United Kingdom on 26 February 2024
4.8/5
Very pleased with my Microsoft Laptop. Delivery well packaged so no damage. I thought it came with Microsoft Office so a bit disappointed, but perhaps I was expecting too much. But very well pleased with the product.
Microsoft Surface Laptop Go 12-inch (2020) - Core i5-1035G1 - 16GB - SSD 256 GB QWERTY - English
Purchased on the 13 February 2024

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