Customer reviews for Refurbished Notebooks and Laptops

7,625 verified reviews in the last 24 months.

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  • J

    Jan B.

    Purchased on the 7 October 2024

    Verified purchase

    Woooo - I LOVE Backmarket! New Dell Inspiron worked out of the box - loaded with Windows 11 - seamless - the order arrived almost immediately - and for £250 it’s a great laptop for personal use - emails, net surfing and streaming videos😹😹👍🎉🎉 And for a device in fair condition it looks great / screen and keyboard are mint - one tiny flaw on outer case but for the price it’s what’s inside that counts and that’s guaranteed refurbished and that’s working just fine😹

    Item

    Dell Latitude 5410 14-inch (2020) - Core i5-10310U - 16GB - SSD 512 GB QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 21 October 2024

  • M

    Melanie M.

    Purchased on the 22 March 2024

    Verified purchase

    I was delighted to receive the Microsoft Surface Pro7. It’s working really well. I’d been looking to buy one for ages, but at full price totally out my financial range. This refurbished one ticks all the boxes. I couldnt be happier

    Item

    Microsoft Surface Pro 7 12-inch (2019) - Core i5-1035G4 - 8GB - SSD 256 GB QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 8 April 2024

  • P

    Pete S.

    Purchased on the 30 June 2025

    Verified purchase

    Considered a refurbished laptop with reservations, but decided to go for it and bought a three year old Dell Latitude 7420, and Back Market excelled in their service, delivered in three days as they promised it would. Thumbs up great service

    Item

    Dell Latitude 7420 14-inch (2021) - Core i5-1145G7 - 16GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 13 July 2025

  • K

    Kenneth N.

    Purchased on the 25 February 2025

    Verified purchase

    This's my first Tech product to purchase at back market and I am happy with my laptop, its in a very good condition, works very well and I am really grateful to have made a decision for this purchase. I also had a very good experience and support from the customer care personnel whom I dealt with when I needed clarification. I have recommended back market to my friends and family and I looking forward to more purchases in the future.

    Item

    Dell Latitude 5400 14-inch (2018) - Core i5-8265U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 14 March 2025

  • L

    Lucy W.

    Purchased on the 2 July 2025

    Verified purchase

    My refurbished laptop has been great! It arrived in under 3 dasy with express post, in very good contiion with one barely visible scratch mark on the side of the exterior. The laptop is in perfect working condition, great value for money. I would happily purchase from Back Market again and reccomend their products to future buyers.

    Item

    Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1145G7 - 8GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 17 July 2025

  • R

    Rajan K.

    Purchased on the 14 February 2025

    Verified purchase

    This is my first time ordering a product from Backmarket, and the delivery was even faster than I expected—it arrived the next day! The laptop is sleek, slim, and lightweight, and I’m really pleased with it. Thank you, Backmarket!

    Item

    Dell Latitude 7490 14-inch (2017) - Core i5-8350U - 8GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 16 February 2025

  • A

    Asif Y.

    Purchased on the 6 May 2025

    Verified purchase

    🌟🌟🌟🌟🌟 5 Stars – Outstanding Experience! This is my second purchase from Back Market, but my first-ever review—and it’s well deserved! Back Market and this particular trader were absolutely amazing. I ordered a laptop with 8 GB RAM, and to my surprise, it was upgraded to 16 GB at no extra cost! That completely made my day—16 GB was exactly what I needed, but I couldn’t afford the upgrade at the time. This kind of thoughtful service is rare. After a few weeks of use, I can confidently say the laptop is in excellent condition. The battery feels like new, and everything works perfectly. I’m beyond happy with my purchase and will definitely keep coming back if this quality and service continue. I highly recommend Back Market and this trader to anyone looking for reliable, affordable, and trustworthy refurbished tech.

    Item

    Lenovo ThinkPad T490 14-inch (2019) - Core i5-8365U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 28 May 2025

  • C

    Chukwuma A.

    Purchased on the 2 March 2025

    Verified purchase

    I couldn't figure out if I ordered a New laptop by error or not...the packaging was superb. I strongly recommend this refurbished lappy to anyone who wants to spend less but needs a very good quality lappy.

    Item

    Dell Latitude 5410 14-inch (2019) - Core i5-10210U - 16GB - SSD 512 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 16 March 2025

  • B

    Braith G.

    Purchased on the 16 January 2025

    Verified purchase

    Good little laptop. No issues with the product itself. Only problem is Backmarket seem to have issues sending proper products. Bought this as the first refurbished laptop I bought from them had a broken charger and the charging port was very loose. This laptop arrived in better condition but the wifi chip was not installed properly so I had to take the laptop apart and fix it myself. It also had not been factory reset. Seems like they need better quality control.

    Item

    Hp EliteBook 830 G5 13-inch (2017) - Core i5-8350U - 8GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 2 February 2025

  • C

    Curtis V.

    Purchased on the 15 January 2025

    Verified purchase

    When i bought my laptop an Elitebook 2019 ryzan, i was skeptical and didn't know what to expect. But i have to say i was impressed when it arrived it was more than what i expected for a second hand laptop. I'd recommend BackMarket to anyone looking to get a refurbished laptop.

    Item

    Hp EliteBook 745 G6 14-inch (2019) - Ryzen 7 PRO 3700U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 26 January 2025