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7,392 verified reviews in the last 10 years.
Jan B.
Purchased on the 7 October 2024
Verified purchaseWoooo - I LOVE Backmarket! New Dell Inspiron worked out of the box - loaded with Windows 11 - seamless - the order arrived almost immediately - and for £250 it’s a great laptop for personal use - emails, net surfing and streaming videos😹😹👍🎉🎉 And for a device in fair condition it looks great / screen and keyboard are mint - one tiny flaw on outer case but for the price it’s what’s inside that counts and that’s guaranteed refurbished and that’s working just fine😹
Condition
Fair
Reviewed in United Kingdom on 21 October 2024
Pete S.
Purchased on the 30 June 2025
Verified purchaseConsidered a refurbished laptop with reservations, but decided to go for it and bought a three year old Dell Latitude 7420, and Back Market excelled in their service, delivered in three days as they promised it would. Thumbs up great service
Condition
Good
Reviewed in United Kingdom on 13 July 2025
Kenneth N.
Purchased on the 25 February 2025
Verified purchaseThis's my first Tech product to purchase at back market and I am happy with my laptop, its in a very good condition, works very well and I am really grateful to have made a decision for this purchase. I also had a very good experience and support from the customer care personnel whom I dealt with when I needed clarification. I have recommended back market to my friends and family and I looking forward to more purchases in the future.
Condition
Good
Reviewed in United Kingdom on 14 March 2025
Nicholas J.
Purchased on the 17 February 2025
Verified purchaseArrived in great condition. I was expecting it to be battered a little but barely a scratch on it. Packaged well and sent almost instantly on payment. It was meant to be up to 3 day delivery but I received it in less than 24 hours from my order. Excellent service. And the PC works great! Really fast, just what I needed. My old one was stressing me out so I'm very happy
Condition
Good
Reviewed in United Kingdom on 18 February 2025
Rajan K.
Purchased on the 14 February 2025
Verified purchaseThis is my first time ordering a product from Backmarket, and the delivery was even faster than I expected—it arrived the next day! The laptop is sleek, slim, and lightweight, and I’m really pleased with it. Thank you, Backmarket!
Condition
Excellent
Reviewed in United Kingdom on 16 February 2025
Meme L.
Purchased on the 14 August 2025
Verified purchaseReally impressed with my laptop. Arrived the day after ordering. Laptop is in great condition, works really well, fast, easy to use. Would absolutely recommend Back Market if you need a great priced reconditioned laptop. Thank you.
Condition
Good
Reviewed in United Kingdom on 19 August 2025
Thomas E.
Purchased on the 25 June 2024
Verified purchaseThe Dell arrived quickly and in pristine condition. I was able to get up and going very quickly. I sent my old Mac Air back for reconditioning and got £48 off of the already good price. It came with Windows 10 installed and though I mostly use Macs, it wasn’t long before I was able to get things set up. This is my fifth item purchased from Back Market and have been happy each time.
Condition
Good
Reviewed in United Kingdom on 6 July 2024
Raff C.
Purchased on the 22 March 2025
Verified purchaseEverything about this purchase was great, from the price to the packaging to the delivery, and the kit has been refurbished to such a high standard that it looks and feels new. Great company who obviously prioritise quality. I've used you before and I'll use you again.
Condition
Good
Reviewed in United Kingdom on 13 April 2025
Chukwuma A.
Purchased on the 2 March 2025
Verified purchaseI couldn't figure out if I ordered a New laptop by error or not...the packaging was superb. I strongly recommend this refurbished lappy to anyone who wants to spend less but needs a very good quality lappy.
Condition
Excellent
Reviewed in United Kingdom on 16 March 2025
Warwick A.
Purchased on the 22 December 2024
Verified purchaseDell Latitude 5400 14-inch (2019) - Core i5-8265U - 16GB - SSD 256 GB. This arrived in good time and in perfect condition, I honestly can't find a mark on it. There was only about £40 difference between 'fair' and 'excellent' condition, which now seems well worth the extra. Quick to set up and lightning-fast in operation, this laptop has a great 'feel' to it - satisfying keys and functions with just the right amount of 'click' and resistance. I'm well pleased with this, my second purchase from Back Market , and would recommend them and the product to anyone. Only one small point, the laptop was packaged in a plain brown box, which is ideal, but it didn't have a 'fragile' label on it. As I said it was in perfect condition, but a label might encourage a more gentle approach from a courier, avoiding potential rough treatment of the package.
Condition
Excellent
Reviewed in United Kingdom on 5 January 2025