Customer reviews for Refurbished Dell Notebooks and laptops

Woooo - I LOVE Backmarket! New Dell Inspiron worked out of the box - loaded with Windows 11 - seamless - the order arrived almost immediately - and for £250 it’s a great laptop for personal use - emails, net surfing and streaming videos😹😹👍🎉🎉 And for a device in fair condition it looks great / screen and keyboard are mint - one tiny flaw on outer case but for the price it’s what’s inside that counts and that’s guaranteed refurbished and that’s working just fine😹

Considered a refurbished laptop with reservations, but decided to go for it and bought a three year old Dell Latitude 7420, and Back Market excelled in their service, delivered in three days as they promised it would. Thumbs up great service

Really impressed with my laptop. Arrived the day after ordering. Laptop is in great condition, works really well, fast, easy to use. Would absolutely recommend Back Market if you need a great priced reconditioned laptop. Thank you.

This's my first Tech product to purchase at back market and I am happy with my laptop, its in a very good condition, works very well and I am really grateful to have made a decision for this purchase. I also had a very good experience and support from the customer care personnel whom I dealt with when I needed clarification. I have recommended back market to my friends and family and I looking forward to more purchases in the future.

This is my first time ordering a product from Backmarket, and the delivery was even faster than I expected—it arrived the next day! The laptop is sleek, slim, and lightweight, and I’m really pleased with it. Thank you, Backmarket!

Excellent laptop in great condition. I was dissapointed the the refurbishment had not extended to turning on the TPM chip,. So not only was it not upgraded to windows11 but I had to work out what was needed, delve into the BIOS and start changing settings, before the upgrade was possible. Feels like that should be a standard part of preparing a laptop for sale in 2025. All good now though, and working well.

I couldn't figure out if I ordered a New laptop by error or not...the packaging was superb. I strongly recommend this refurbished lappy to anyone who wants to spend less but needs a very good quality lappy.

It is more than what I expected. Just a few-very small scratches but very small. If you are hesitant to buy a refurbished laptop like I was, Back Market changed my mind I am very pleased with my purchase. Thank you for the service

Overall it was good, however I expected better quality based on the reviews I read on the BackMarket before buying. There is tear and wear at the top of the laptop so it looks used, also the rubber lines are missing at the bottom of the laptop and there is dent. Also when charging the ventilator is working very loudly and the laptop overheats so it might be a more significant issue in the future. But I'm not too sure whether this is my laptop specifically or all Dell Latitude 7400 are like that ?

The laptop was in excellent condition and arrived quickly. There was a good selection to choose from and the whole process was really easy. This was my first time purchasing a reconditioned laptop and I would definitely do so again from Back Market.