Customer reviews for Refurbished Dell Laptops

This is my first time ordering a product from Backmarket, and the delivery was even faster than I expected—it arrived the next day! The laptop is sleek, slim, and lightweight, and I’m really pleased with it. Thank you, Backmarket!

This's my first Tech product to purchase at back market and I am happy with my laptop, its in a very good condition, works very well and I am really grateful to have made a decision for this purchase. I also had a very good experience and support from the customer care personnel whom I dealt with when I needed clarification. I have recommended back market to my friends and family and I looking forward to more purchases in the future.

The Dell arrived quickly and in pristine condition. I was able to get up and going very quickly. I sent my old Mac Air back for reconditioning and got £48 off of the already good price. It came with Windows 10 installed and though I mostly use Macs, it wasn’t long before I was able to get things set up. This is my fifth item purchased from Back Market and have been happy each time.

Everything about this purchase was great, from the price to the packaging to the delivery, and the kit has been refurbished to such a high standard that it looks and feels new. Great company who obviously prioritise quality. I've used you before and I'll use you again.

Excellent laptop in great condition. I was dissapointed the the refurbishment had not extended to turning on the TPM chip,. So not only was it not upgraded to windows11 but I had to work out what was needed, delve into the BIOS and start changing settings, before the upgrade was possible. Feels like that should be a standard part of preparing a laptop for sale in 2025. All good now though, and working well.

Let's start with the negatives as I always prefer the bad news first. Item arrived a bit dirty, lots of little fluff and dust on it. Should at least have been given a wipe before sending out! Secondly it had an Core i5 sticker on it! Almost packaged it back for a return then decided to put it on and see the specs just in case it was a mistake and it was. Laptop is Core i7 just as I ordered! Quite a silly mistake! Now that's out of the way, I want to say this will definitely not be my last time buying from Back Market! I'm so pleased with my purchase. Laptop is great!!! Delivery was fast with prompt information about status and item was well packaged to prevent any damage. Laptop is preforming marvellously and I'm really pleased with it! I was quite hesitant about buying a refurbished laptop but trusted Back Market(since I've bought phones from them in the past without complaints) and no regrets so far.

I couldn't figure out if I ordered a New laptop by error or not...the packaging was superb. I strongly recommend this refurbished lappy to anyone who wants to spend less but needs a very good quality lappy.

I ordered a Dell Precision 3581 from Back Market and so far I am very happy with my purchase. My laptop arrived promptly and it's condition was comparable with brand new. Everything works perfectly. It was a huge saving versus a new one and it's also great to have saved a lot of waste by choosing a refurbished product. Great experience - would definitely recommend!

It is more than what I expected. Just a few-very small scratches but very small. If you are hesitant to buy a refurbished laptop like I was, Back Market changed my mind I am very pleased with my purchase. Thank you for the service