Refurbished Huawei P series

Last P20 pro was dropped and unrepairable - internal damage. This one won't upload because laptop thinks it is the old P20 pro which it reckons was corrupted in its fall. Can you suggest a remedy. Chris Chapman

Not sure if I should leave definitive opinion yet. But after few weeks I'm really happy. Condition of the phone was better than I expected. And at the moment there's no hardware isuess. Will use your services in the future.

Very clever! If you want to contact you not happy with the phone it goes to 404 page. So I thought at least I left a review that Im not that happy with the phone that keeps freezing and crashing,battery life is shortbut I can live with that. But as soon you hit unhappy face it goes to 404 page. Set up in a way you can't leave unhappy reviews unless you hit a happy face. Not fare. Doesnt reflect real company face. Tried multiple time on a different day for a week, so its not a temporary glich.

This phone came next day,as stated unlocked was not first choice because the other by different customer had not a other one at same price customer service were very helpful up to this time, been using backmarket for couple year's and phone LOOK in better condition than advising I'd use again thanks 👍

Phone was OK it was just really hard to put everything on it Google, WhatsApp, email etc I bought my mum this one expecting it to be really easy to set up like mine last week HUAWEI to HUAWEI but it wasn't easy like mine. Anyway got there after 6 hours messing about.

Incredibly happy with my "new" phone, bought it for an absolute bargain after having my previous Huawei for 8 years. Great quality for the price and the phone is in immaculate condition. Thanks BackMarket - please keep up the excellent work and the great prices!

This phone will be sent back. Presentation and condition really good all the features and functions great just as my old one exactly the same that's why I chose back market as you can't by new P20 lites anymore Unfortunately they must be an issue with-in the phone as connecting to any Internet or making a call was very intermittent the mobile data is extremely bad so unfortunately my 1st experience in obtaining a reconditioned phone will be the last

Had an issue with the first phone that was sent. Contacted backmarket, sent original Purchase back and received a brand new one in return can't recommend enough

unexpectedly speedy delivery well packaged to protect in transit and excellent condition as described.