I'm very happy with the phone. Slightly cheaper than if i bought it brand new, but this is good for the planet, and supports a business at the same time. I loved the way it was packaged, right down to the keys provided to get the sim tray out. If i ever get phoned out again, i would definitely consider using Back Market.

Last P20 pro was dropped and unrepairable - internal damage. This one won't upload because laptop thinks it is the old P20 pro which it reckons was corrupted in its fall. Can you suggest a remedy. Chris Chapman

The phone is brilliant, when I went for 'fair' I was a little weary, but apart from some minor scratches to the body, which you don't see when it's in a case, I'd say it's in almost perfect quality. It was delivered early so I was happily surprised, I really have nothing negative to say

Very happy with my Huawei P20 pro. I had the same model before so knew what to expect. It does everything I need.

Great phone - 'good' condition seems much better than that overall, pretty much as new I'd say. The battery doesn't hold charge as well as my old Huawei (at 50% instead of 70% after a typical day) but that's not a problem, and kind of what I'd expect for a second hand phone. Overall great value for money and I expect to be using backmarket more regularly now.

Really impressed with this phone especially the quality of the camera. The phone looks brand new. The only minor niggle is the lack of a phone socket. You need to buy am adaptor that plugs into the charging slot but overall realy pleased with my purchase.