I cannot recommend Back Market highly enough after a flawless buying experience. I ordered an iPhone 17 in "Premium" condition as a gift for my wife, and the service was spectacular from start to finish.
The delivery speed was outstanding. It was shipped immediately via DPD and arrived on my doorstep the very next working day, complete with an accurate one-hour delivery slot tracking link.
The physical condition of the phone is absolutely immaculate. I inspected the screen and outer chassis under bright light and it looks completely as new, without a single micro-scratch or blemish anywhere (for clarity in the attached photos the phone has been fitted with a Spigen screen protector and a heavy duty protective case BUT the screen was flawless before fitting it).
The biggest win, however, was checking the internal diagnostics: the battery health sits at a perfect 100% maximum capacity and the cycle count confirmed the battery had never even been charged before arrival. It is effectively a brand-new, factory-original phone at a fantastic refurbished price point.
After a nightmare experience with a different independent retailer, Back Market has been a breath of fresh air. Complete buyer protection, ultra-fast shipping, and a truly pristine product. 5 stars all day long!
