General Smartphone Knowledge Hub

Read our general smartphone articles for all brands and models, where we aim to help inform you of the most important information to help you make your purchase decision easier.

iPhone vs Android: Which Smartphone Is Right for You?
Smartphones

iPhone vs Android: which smartphone is right for you?

Is iPhone better than Android? Explore the iPhone or Android debate to find your perfect smartphone match.

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I swapped my smartphone for a dumbphone for a week and was surprised by the result
Smartphones

I swapped my smartphone for a dumbphone for a week and was surprised by the result

Writer and self-confessed phone addict Rhys Thomas ditches his iPhone for a dumbphone in the ultimate modern-day experiment. Here’s how he got on…

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Why is my phone screen black? Causes and quick fixes
Smartphones

Why is my phone screen black? Causes and quick fixes

Published May 20, 2024 - Your phone screen can go black for a few reasons, like software issues, LED display problems, the need for a factory reset, overheating, or malware. But don’t panic — the problem might be fixable. Before digging into your wallet, check out the quick fixes in our guide below.

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Understanding Pay-as-you-go phones
Smartphones

Understanding Pay-as-you-go phones and how they work (GB)

Are Pay-as-you-go phones right for you? Learn when and why a PAYG phone makes for a good alternative to contract plans with a phone carrier.

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How to get water out of your phone in 4 steps (no rice required)
Smartphones

How to get water out of phone in 4 steps, no rice required

Published May 20, 2024 - Here’s how to get water out of your phone: Move it to a dry place, turn it off right away, remove any wet parts, and gently dry the ports. Remember to skip the rice. It’s bad for your phone, and it doesn’t work. Try silica gel packets instead.

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Phone battery draining fast? Check out these 10 tips
Smartphones

Phone battery draining fast? Check out these 10 tips

Have you ever wondered, “Why is my battery draining so fast”? From poor-quality chargers to notifications, you can limit battery draining with these 10 tips.

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How to factory reset an Android phone (4 quick scenarios)
Smartphones

How to factory reset an Android phone (4 quick scenarios)

Have a slow performing, freezing, or crashing Android? Our guide breaks down how to factory reset your Android in 4 scenarios that wipe your device clean.

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Complete guide to batteries and refurbished phones
Smartphones

Do refurbished phones have new batteries?

While all of the batteries in our smartphones are healthy, they don’t all come with brand new batteries. You can boost a selection of the smartphones on Back Market with a brand new battery. While this gives some super users peace of mind, here’s what you need to know about getting extra battery pep with your used phone purchase.

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11 best smartphones for seniors in 2024
Smartphones

11 best smartphones for seniors in 2024

Published April, 24 2024 - Let’s face it, seniors want a phone that’s simple to use, with features that fit their needs. Smartphones are great for those who want more than texting and calling. Simple phones are the perfect solution for others who aren’t interested in learning how to navigate newer technologies.

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