Customer reviews for Refurbished Samsung Smartphones

phone is great, got in excellent condition, looked brand new no scuffs or scratches to indicate otherwise. only issue I had was how it was shipped. it was in a large box with use a little sleeve of bubble wrap on the phone and a loose piece of bubble wrap but would've been knocking around in the box. I didn't eexpect it to be new in origin box or anything but a bit of padding wouldnt have gone amiss. goes to show that these phones are stronger than they use to be but just felt like an unnecessary risk. overall happy with the phone. it's fun having a stylis again! it's my first refurbished phones. I won't lie i was skeptical but I have no complaints with the phone :)

Ordered a "Good" quality Samsung Galaxy S21 Ultra 5g phone and surprised as its almost like a brand new phone apart from a few cosmetic dints which were expected I suppose. Still to find out how battery performs over time but my wife is quiet impressed with the phone. Would definitely buy another phone from here as they've kept the word on quality of the phone. Keep up the good work and help the planet.

I got the ultra for £733 at excellent condition! Thought it was gonna come in another packaging because it was "refurbished". but when it arrived, it was brand new, in it's original box! Like, I still got an unbox experience. Everything is functioning really well so far, will have to see months down the line confirm it's consistency but overall, I'm loving it!🙌🏻

Very pleased with my new Galaxy A55, it looks like a brand new phone, so no complaints. Usually stay away from refurbished but this time I couldn't have made a better decision. Will be coming back to Back Market when my wife needs her phone changing. And using the Samsung software to copy all my details and apps from my old phone was really easy. Well done to both.

I have been a long time buyers at ebay.co.uk. But its my first time I have bought a refurbished mobile phone from Back Market. Galaxy S23 Ultra arrived faster than expected. Its state is like brand new except a small scratch on the top of it which is not easily seen. I am very delighted with this phone!

I recently purchased a Samsung Galaxy S23 Ultra from Back Market and wanted to share my experience. As someone looking for a high-end smartphone without paying full retail price, Back Market offered exactly what I needed. The ordering process was straightforward and user-friendly. The product listings clearly showed the condition of the device, included accessories, and warranty information. I appreciated the detailed grading system that helped me understand exactly what to expect from my "refurbished" purchase. My Samsung Galaxy S23 Ultra arrived well-packaged and in the condition described on the website. The phone functions perfectly - the powerful Snapdragon processor handles everything I throw at it, and the camera system (especially that 200MP main sensor) takes incredible photos. Battery life has been excellent, and the screen is flawless with no signs of previous use. What really stands out about Back Market is their commitment to sustainable tech. Knowing my purchase extended the life of a premium device while reducing electronic waste made me feel good about my decision. Their customer service was responsive when I had a question about delivery timing. The 12-month ...

I am so pleased to have my refurbished Galaxy S23+. It is like new and , apart from me getting used to some of the different way's it functions, I love it. Your website was easy to use and delivery was prompt.

I hadn't realised quite how bad my old phone had got. I ordered a refurbished Samsung Galaxy A54 unlocked- wow what a difference. The phone itself has NOT a mark on it, it literally looks like new! Straight out of the box I was really happy with my decision and my purchase, it was a revelation being my first time purchasing a mobile out of a contract ...... never going back, thank you Backmarket.

It's my second phone from Backmarket. The phone is brought was fair but I can't see any fault in the phone. battery is excellent and no scratches on the phone. Worth the money. Highly recommend back mar5