Customer reviews

I got the ultra for £733 at excellent condition! Thought it was gonna come in another packaging because it was "refurbished". but when it arrived, it was brand new, in it's original box! Like, I still got an unbox experience. Everything is functioning really well so far, will have to see months down the line confirm it's consistency but overall, I'm loving it!🙌🏻

I've been using the Galaxy S22 5G (128GB) for several weeksnow, and it's been an outstanding experience. The phone is sleek, lightweight, and fits perfectly in the hand, ideal for anyone who prefers a more compact device without sacrificing performance. The display is absolutely stunning. The screen is crisp, vibrant, and smooth thanks to the 120Hz refresh rate. Whether I'm streaming videos or scrolling through apps, everything looks fluid and detailed. Performance-wise, it's incredibly fast. The processor handles multitasking, gaming, and everyday use without a hitch. Apps open instantly, and I haven't noticed any lag, even with more demanding tasks. The camera setup is impressive, especially the night mode and the 50MP main sensor. Photos come out sharp and detailed in all kinds of lighting. The 3x telephoto lens is also a nice bonus for zoom shots. Battery life is decent for its size. It easily gets me through the day with moderate use. Fast charging and wireless charging work seamlessly, too. Overall, the S22 5G delivers flagship-level features in a more pocket-friendly size. Highly recommended if you're looking for a powerful, premium phone that’s easy to carry and great ...

Excellent product, l went for the Excellent condition and you couldn't fault it it's like new. This is now my phone and watch purchased here wouldn't use anywhere else. Recommended my friend and she is delighted with her purchase

I have upgraded from a S9+ to a S22 Ultra, as I wanted to take better photos, so I am playing around with the camera at the moment, the phone is easy to use and very intuitive compared to my previous phone, speeding up the processes, its quite big and I have a robust case on it so its made it heavy compared to my last phone so I use the hands free calling or head phones to talk a bit more, you wouldn't know the phone wasn't new at all and very happy with it and more in my budget for an upgrade. Service and shipping was fast and efficient from Back Market so happy

Item itself is in immaculate condition however I paid extra for the stated excellent condition which to me includes all original packaging. This came in a brown backmarket box. Great when it was meant to be a gift. I've found this to be hit or miss with backmarket as to whether you get the original packaging. Wish they'd just state if it's original box or not.

Received phone promptly and packaging was excellent. The condition of the refurbished phone was as described and is running perfectly.

the product is fantastic, great delivery and fast. easy app to use and payment.

Very pleased with my phone. To me it feels brand new and looks that way - bought in excellent condition. I also support the ethos of reuse and recycle so ticks all the boxes. I've already recommended this company to others.

Good price for an excellent phone. Very prompt delivery. When ordering though I inputted a trade in and accepted your price. Something went wrong as it was not mentioned again. Since then I contacted you and am going through the trade-in procedure again and awaiting the prepaid packaging but the price has reduced a little. Not sure what went wrong but watch this space..!!

The phone is brilliant, in great condition and was delivered quickly by Royal mail. I really thought it was a brand new phone, not a mark on it. I will use Back Market again when I'm looking for a replacement.