Customer reviews

Overall rating

68 verified reviews

Rating details

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

  • Accessories

    4.7/5

  • Battery

    4.5/5

  • Lens & Camera

    4.7/5

  • Packaging

    4.8/5

  • Shipping

    4.8/5

Reviews

  • Cheng N.

    Verified

    Reviewed 29/12/2024, United Kingdom.

    I got the ultra for £733 at excellent condition! Thought it was gonna come in another packaging because it was "refurbished". but when it arrived, it was brand new, in it's original box! Like, I still got an unbox experience. Everything is functioning really well so far, will have to see months down the line confirm it's consistency but overall, I'm loving it!🙌🏻

    Condition

    Excellent

    Purchased

    19/12/2024

  • Ioannis G.

    Verified

    Reviewed 15/06/2025, United Kingdom.

    I've been using the Galaxy S22 5G (128GB) for several weeksnow, and it's been an outstanding experience. The phone is sleek, lightweight, and fits perfectly in the hand, ideal for anyone who prefers a more compact device without sacrificing performance. The display is absolutely stunning. The screen is crisp, vibrant, and smooth thanks to the 120Hz refresh rate. Whether I'm streaming videos or scrolling through apps, everything looks fluid and detailed. Performance-wise, it's incredibly fast. The processor handles multitasking, gaming, and everyday use without a hitch. Apps open instantly, and I haven't noticed any lag, even with more demanding tasks. The camera setup is impressive, especially the night mode and the 50MP main sensor. Photos come out sharp and detailed in all kinds of lighting. The 3x telephoto lens is also a nice bonus for zoom shots. Battery life is decent for its size. It easily gets me through the day with moderate use. Fast charging and wireless charging work seamlessly, too. Overall, the S22 5G delivers flagship-level features in a more pocket-friendly size. Highly recommended if you're looking for a powerful, premium phone that’s easy to carry and great for everyday use! Thank you very much Back Market!!

    Condition

    Excellent

    Purchased

    30/05/2025

  • Amanda M.

    Verified

    Reviewed 22/06/2025, United Kingdom.

    Excellent product, l went for the Excellent condition and you couldn't fault it it's like new. This is now my phone and watch purchased here wouldn't use anywhere else. Recommended my friend and she is delighted with her purchase

    Condition

    Excellent

    Purchased

    30/05/2025

  • Tracey O.

    Verified

    Reviewed 14/06/2025, United Kingdom.

    I have upgraded from a S9+ to a S22 Ultra, as I wanted to take better photos, so I am playing around with the camera at the moment, the phone is easy to use and very intuitive compared to my previous phone, speeding up the processes, its quite big and I have a robust case on it so its made it heavy compared to my last phone so I use the hands free calling or head phones to talk a bit more, you wouldn't know the phone wasn't new at all and very happy with it and more in my budget for an upgrade. Service and shipping was fast and efficient from Back Market so happy

    Condition

    Excellent

    Purchased

    28/05/2025

  • Christine S.

    Verified

    Reviewed 03/07/2025, United Kingdom.

    the product is fantastic, great delivery and fast. easy app to use and payment.

    Condition

    Excellent

    Purchased

    16/06/2025

  • Sophie K.

    Verified

    Reviewed 05/01/2025, United Kingdom.

    Very pleased with my phone. To me it feels brand new and looks that way - bought in excellent condition. I also support the ethos of reuse and recycle so ticks all the boxes. I've already recommended this company to others.

    Condition

    Excellent

    Purchased

    19/12/2024

  • David L.

    Verified

    Reviewed 09/12/2024, United Kingdom.

    The phone is brilliant, in great condition and was delivered quickly by Royal mail. I really thought it was a brand new phone, not a mark on it. I will use Back Market again when I'm looking for a replacement.

    Condition

    Excellent

    Purchased

    26/11/2024

  • Jacqueline L.

    Verified

    Reviewed 19/06/2025, United Kingdom.

    Samsung s22. From choosing, ordering delivery to receiving the phone brilliant value for money. Highly recommend Back Market.

    Condition

    Excellent

    Purchased

    31/05/2025

  • Dean M.

    Verified

    Reviewed 20/07/2025, United Kingdom.

    the watch is purchased was fantastic. it was in excellent condition. many thanks highly recommended

    Condition

    Excellent

    Purchased

    04/07/2025

  • Emma B.

    Verified

    Reviewed 09/07/2025, United Kingdom.

    arrived quickly in great condition, well informed on delivery time. the watch works great , needed some updates but that is to be expected , easy to connect everything I needed , many thanks

    Condition

    Excellent

    Purchased

    20/06/2025