HAPPY FROG 2011 LTD's customer reviews

4.4/5

99 verified reviews in the last 24 months.

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  • S

    Sebekh I.

    Purchased on the 25 January 2025

    Verified purchase
    5/5

    phone is great, got in excellent condition, looked brand new no scuffs or scratches to indicate otherwise. only issue I had was how it was shipped. it was in a large box with use a little sleeve of bubble wrap on the phone and a loose piece of bubble wrap but would've been knocking around in the box. I didn't eexpect it to be new in origin box or anything but a bit of padding wouldnt have gone amiss. goes to show that these phones are stronger than they use to be but just felt like an unnecessary risk. overall happy with the phone. it's fun having a stylis again! it's my first refurbished phones. I won't lie i was skeptical but I have no complaints with the phone :)

    Reviewed in United Kingdom on 16 April 2025

    Galaxy S24 Ultra 256GB - Violet - Unlocked
  • T

    Tracey B.

    Purchased on the 17 January 2025

    Verified purchase
    5/5

    I was very skeptical as this was the first time I bought had bought a reconditioned phone. But I was happy to be proved there was bought to worry about. The phone arrived looking perfect and has been working great. My old phone was totally frozen and their website explain how to clear all the memory and cloud stuff, which helped me. Would definitely use Black Market again in the future.

    Reviewed in United Kingdom on 3 April 2025

    Galaxy S22 5G 128GB - Rose Gold - Unlocked
  • J

    Joan M.

    Purchased on the 3 April 2025

    Verified purchase
    5/5

    I am really happy with my new phone, but am still trying to find out how to use it without the double clic to turn it on. I found out how to turn it off with the button, which was the same as my last Samsung, but don’t want the double clic.

    Reviewed in United Kingdom on 23 April 2025

    Galaxy S22 5G 128GB - Black - Unlocked
  • J

    Janette T.

    Purchased on the 9 April 2025

    Verified purchase
    5/5

    excellent service the quality of my samsung galaxy tab was immaculate it looked brand new. l got started downloading my info and it was fast l ambover the moon with it. l would highly recommended buying from this company

    Reviewed in United Kingdom on 20 April 2025

    Galaxy Tab A9+ 64GB - Dark Blue - Wi-Fi
  • L

    Lydia S.

    Purchased on the 5 January 2025

    Verified purchase
    5/5

    I'm so happy with this Samsung Galaxy S22. It's practically like new and works like a dream so far. It also arrived faster than expected I really couldn't be happier. This has been my second order with back market and this is quickly becoming by number one site for tech.

    Reviewed in United Kingdom on 12 April 2025

    Galaxy S22 5G 128GB - Rose Gold - Unlocked
  • T

    Temitope A.

    Purchased on the 16 April 2025

    Verified purchase
    4.6/5

    The watch was delivered quickly. It looks clean and nice. But the battery ran out quickly. I charged it up 100% before I started using it, and the only thing I did was setting up the app. The battery went flat next day. I have to charge the watch everyday. Other than that, the watch is in good condition.

    Reviewed in United Kingdom on 29 April 2025

    Smart Watch Samsung HR GPS Galaxy Watch 4 - Pink
  • K

    Keith J.

    Purchased on the 2 March 2025

    Verified purchase
    4.2/5

    Very efficient with fast delivery - phone in immaculate condition so- very pleased with the goods and the ordering and delivery process.will almost certainly use the company again Keith

    Reviewed in United Kingdom on 26 March 2025

    iPhone 12 mini 128GB - Blue - Unlocked
  • J

    Judith M.

    Purchased on the 11 February 2025

    Verified purchase
    4.5/5

    Phone is immaculate, better than expected so very happy with it, especially as it is a better spec than my old one that cost me more several years ago! Delivered over a week ago and no problems so far.

    Reviewed in United Kingdom on 24 April 2025

    Galaxy A15 128GB - Black - Unlocked
  • T

    Timothy J.

    Purchased on the 28 December 2024

    Verified purchase
    4/5

    The Galaxy S23 is working well. It has taken me (over 70 now) a bit of time to get things in order and it works a bit differently from my previous Galaxy, but the transfer of data was very straightforward and I went through all the apps to make sure that they were properly engaged. I am not a high tech user of my phone but can confirm that it is working well and I have had no problems with it. The purchase from Back Market was seamless.

    Reviewed in United Kingdom on 21 April 2025

    Galaxy S23 FE 128GB - Grey - Unlocked
  • R

    Richard S.

    Purchased on the 15 December 2024

    Verified purchase
    5/5

    I am a technophobe and 73 yoa. However my dealing with BackMarket have been pain free. I did have help from my daughter to get the new phone set up. I am very pleased with my purchase, it is superior to my previous phone, a Galaxy S9 which I dropped and broke. I bought that from BackMarket too.

    Reviewed in United Kingdom on 2 April 2025

    Galaxy S20 FE 128GB - Dark Blue - Unlocked