HAPPY FROG 2011 LTD's customer reviews

372 verified reviews in the last 10 years.

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  • S

    Sebekh I.

    Purchased on the 25 January 2025

    Verified purchase

    phone is great, got in excellent condition, looked brand new no scuffs or scratches to indicate otherwise. only issue I had was how it was shipped. it was in a large box with use a little sleeve of bubble wrap on the phone and a loose piece of bubble wrap but would've been knocking around in the box. I didn't eexpect it to be new in origin box or anything but a bit of padding wouldnt have gone amiss. goes to show that these phones are stronger than they use to be but just felt like an unnecessary risk. overall happy with the phone. it's fun having a stylis again! it's my first refurbished phones. I won't lie i was skeptical but I have no complaints with the phone :)

    Item

    Galaxy S24 Ultra 256GB - Violet - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 15 February 2025

  • L

    Lynsey B.

    Purchased on the 17 July 2025

    Verified purchase

    Back Market has done it again! Having purchased a refurbished phone from them a couple of years ago, when my Inspire 2 needed replacing I purchased an Inspire 3. Hands up, I did try the warehouse division of a well known online retailer first, god knows why. Their item arrived in a crushed box, missing info leaflet, and a charger which did not fit the device. It went back immediately which was when I thought to look on Back Market. Hurrah! The item arrived faster than promised, in perfect condition, with the correct charger, and full information. Thank you and Back Market is my go-to place for tech from now on.

    Item

    Fitbit Inspire 3 Connected devices

    Condition

    Excellent

    Reviewed in United Kingdom on 28 July 2025

  • J

    Jasmin B.

    Purchased on the 7 May 2025

    Verified purchase

    I purchased a refurbished iPhone 13 in excellent condition, but I’m almost certain I received a brand new phone. Battery health is 100% and wasn’t as much as a smudge on the entire device. I’ve had the phone for about 2 weeks and it’s working perfectly so far.

    Item

    iPhone 13 128GB - Pink - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 21 May 2025

  • A

    Alison B.

    Purchased on the 30 June 2025

    Verified purchase

    I'm really, really happy with my purchase, delivery was great, fast and well packed. The item was as described, excellent condition, works as new .... would definitely buy from back market again!

    Item

    Fitbit Inspire 3 Connected devices

    Condition

    Excellent

    Reviewed in United Kingdom on 14 July 2025

  • A

    Alexis S.

    Purchased on the 27 June 2025

    Verified purchase

    I bought this because I needed a phone for travel, and I thought the Galaxy A05 seemed like a low cost but high quality phone. The e phone arrived just 2 days after I purchased it, and based on the packaging and the appearance of the phone, anyone would think it was brand new. I was very impressed. The only downsides are A) the phone is a bit slow, especially when you first restart it. It’s not frustratingly slow though, so I manage. And B) The camera is a bit lower quality than I’d expected, but I am so pleased with Samsung (I’ve had iphones for the past 13 years!) and when I am ready for an upgrade I will surely purchase through Back Market again

    Item

    Galaxy A05 64GB - Green - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 29 June 2025

  • M

    Michael M.

    Purchased on the 14 June 2025

    Verified purchase

    amazing service. received several days before the estimated delivery date. device looks brand new. excellent price. very happy

    Item

    Lenovo Tab M11 128GB - Grey - Wi-Fi

    Condition

    Excellent

    Reviewed in United Kingdom on 17 June 2025

  • L

    Luke S.

    Purchased on the 28 April 2025

    Verified purchase

    very good condition for 2 hand fast delivery even tho we had to chase the post man for the parcel but very good service girlfriend is happy so all good thank you

    Item

    Smart Watch Samsung HR GPS Galaxy Watch 4 - Pink

    Condition

    Excellent

    Reviewed in United Kingdom on 12 May 2025

  • J

    Jacqueline C.

    Purchased on the 12 July 2025

    Verified purchase

    Wonderful service, my tablet arrived on time, fully charged and ready to go. The condition-although I had opted for"good"- was actually excellent. I am delighted with my tablet having previously bought a Samsung mobile two weeks ago. I highly recommend Backmarket.

    Item

    Galaxy Tab A9+ 128GB - Grey - Wi-Fi + 5G

    Condition

    Excellent

    Reviewed in United Kingdom on 28 July 2025

  • S

    Susan B.

    Purchased on the 31 August 2025

    Verified purchase

    Bought this for a gift for my husband as my son had bought one for himself and when mine arrived I was very impressed with the quality of the tablet, the package was well wrapped and it was delivered safely. My husband loves it! He says that is so fast compared to his previous tablet but he is very impressed at the capabilities of this tablet, the length of time between charges. I would use this company again as overall I was very impressed

    Item

    Galaxy Tab A9+ 128GB - Silver - Wi-Fi

    Condition

    Excellent

    Reviewed in United Kingdom on 14 September 2025

  • F

    Frankie M.

    Purchased on the 10 September 2025

    Verified purchase

    The items were delivered on time and in excellent condition. They we're like brand new. This is now our 2nd purchase and both times we have been impressed with the quality and value. Have never had a problem and have recommended this site a few times to friends and family.

    Item

    Galaxy A05 64GB - Green - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 13 September 2025