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16,370 verified reviews in the last 24 months.
Gary L.
Purchased on the 7 March 2025
Verified purchaseAlthough I like new technology and gadgets I have never wanted to buy any technology product ‘brand new’ preferring to wait a while until all the ‘bugs’ had been ironed out. This is why my previous phone was a refurbished iPhone XR, which I was very happy with and had served my purposes for a few years. However as with any piece of technology it shows its age after a while which my iPhone XR was now showing. Time to change. New phones are ridiculously expensive in my opinion so I scoured the market for a decent refurbished second hand phone. Came to Back Market and saw that the prices for a refurbished iPhone 14, a good jump up from my XR, was within my budget. I was not disappointed. A great phone, in excellent condition with 92% battery, and a good price! Now protected with a decent case & screen protector. What’s not to like? I would definitely buy again from Back Market. My iPad 9th gen is getting a bit tired ……..
Condition
Good
Reviewed in United Kingdom on 23 March 2025
Carolyn L.
Purchased on the 13 December 2024
Verified purchaseWe purchased a Fair condition phone for our daughter for Christmas. It is in fantastic condition. She is extremely happy with it. Absolutely no complaints about anything so far. The battery power is good and everything works perfectly. I'm considering a reconditioned phone when mine needs replacing. I was always a bit dubious about secondhand phones, but this has changed my mind.
Condition
Fair
Reviewed in United Kingdom on 4 January 2025
Danielle M.
Purchased on the 4 August 2025
Verified purchaseI bought an IPhone 15 in fair condition. The phone came two days later. It is really good, and looks extremely brand new for fair condition. It exceeded my expectations. I had no issues with shipping and delivery; everything went smoothly. The battery life is very good and lasts very long.
Condition
Fair
Reviewed in United Kingdom on 9 August 2025
Paul P.
Purchased on the 1 August 2025
Verified purchasePhone arrived when it was supposed to. iPhone 14 was in excellent condition. First time I’ve bought something that was refurbished. I will definitely buy from Back Market again. I’ve already told family and friends about the great prices.
Condition
Excellent
Reviewed in United Kingdom on 20 August 2025
Victoria O.
Purchased on the 1 August 2025
Verified purchaseI ordered an iPhone 13 for my daughter, good condition 256gb. I was very happy when I opened the box it was cosmetically in mint condition looked like a new phone. Battery health was reasonably good at 84% and it was delivered a day early. When I upgrade my own phone I think I will consider using back market no need to get brand new when these refurbished phones are as good as this. My daughter is over the moon.
Condition
Good
Reviewed in United Kingdom on 5 August 2025
Chris H.
Purchased on the 10 July 2025
Verified purchaseThis is the third iPhone I’ve bought from this seller, and once again, I’m really impressed. The iPhone 13 arrived in great condition – it looks and works like new. Everything functions perfectly, battery health is solid, and setup was smooth. I’ve kept coming back because the quality of these reconditioned phones is consistently excellent and reliable. Highly recommend if you’re after a second-hand iPhone that you can trust
Condition
Good
Reviewed in United Kingdom on 31 July 2025
Thon H.
Purchased on the 15 July 2025
Verified purchaseI have been a long time buyers at ebay.co.uk. But its my first time I have bought a refurbished mobile phone from Back Market. Galaxy S23 Ultra arrived faster than expected. Its state is like brand new except a small scratch on the top of it which is not easily seen. I am very delighted with this phone!
Condition
Fair
Reviewed in United Kingdom on 28 July 2025
Lauren M.
Purchased on the 29 June 2025
Verified purchaseMy teenagers have had really good experiences using Back Market for their own phones and despite not ever having bought a refurbished phone myself, the difference in price makes so much more sense. With plenty of advice and information on the website, I bought an iPhone 14 Plus in “good” condition. I couldn’t be more pleased, the phone itself is immaculate, I cannot see a mark on it and it came with 87% battery. The process was very simple with plenty of updates, I also traded in my old phone, got a good price and was paid promptly.
Condition
Good
Reviewed in United Kingdom on 17 July 2025
Oliver C.
Purchased on the 16 February 2025
Verified purchaseThe screen isn’t as bright as the original one. I compared to my dad’s iPhone 15. But other than that it’s really good. My battery came on 98% and i didn’t get a new one. Cameras and everything are perfect.
Condition
Good
Reviewed in United Kingdom on 19 February 2025
Ricky L.
Purchased on the 26 June 2025
Verified purchaseI was skeptical about buying a refurbished phone but am happy with what I have and so far so good. I got an iPhone 16 plus 128GB in white from the supplier BEST4TECHUK. This was delivered the next day when I ordered so no complaints with delivery. I bought EXCELLENT condition. The phone was well packaged and included a charger cable and SIM card tray opener. On inspection of the phone when I got it, there was a small scratch on the front screen near to the dynamic Island that was visible when I shone a torch on the phone. Now I know the scratch is there I can see it. This did not bother me as I can’t imagine anyone will be shining a torch on my phone! It also does not affect the camera. Apart from this, the phone was spotless with no damage. The battery percentage was 100% with what I assume to be an original battery as there is no message coming up saying otherwise. So far I have had no issues with the phone and it has been working perfectly. I would recommend backmarket and have only given 4 stars due to the scratch as I imagine it would bother some people.
Condition
Excellent
Reviewed in United Kingdom on 8 July 2025