
By selecting “Accept all” you allow Back Market and our partners to use cookies and to share your data for all these purposes. We and our partners use cookies and similar tools to measure our site's audience, evaluate the performance of our ads, and show you personalized content and ads.
Except for cookies that are essential for navigating our site, we use these cookies and share your data only with your consent. Learn more about cookies. You can change your mind and modify your choices at any time by going to the "Cookies and privacy settings" section at the bottom of any page. Read our Cookie policy and Data Protection Policy for more info.
Overall performance
4.4/5
Appearance
4.5/5
Accessories
4.3/5
Battery
4.2/5
Lens & Camera
4.5/5
Packaging
4.5/5
Shipping
4.6/5
Reviewed 23/03/2025, United Kingdom.
Although I like new technology and gadgets I have never wanted to buy any technology product ‘brand new’ preferring to wait a while until all the ‘bugs’ had been ironed out. This is why my previous phone was a refurbished iPhone XR, which I was very happy with and had served my purposes for a few years. However as with any piece of technology it shows its age after a while which my iPhone XR was now showing. Time to change. New phones are ridiculously expensive in my opinion so I scoured the market for a decent refurbished second hand phone. Came to Back Market and saw that the prices for a refurbished iPhone 14, a good jump up from my XR, was within my budget. I was not disappointed. A great phone, in excellent condition with 92% battery, and a good price! Now protected with a decent case & screen protector. What’s not to like? I would definitely buy again from Back Market. My iPad 9th gen is getting a bit tired ……..
Condition
Good
Purchased
07/03/2025
Reviewed 09/08/2025, United Kingdom.
I bought an IPhone 15 in fair condition. The phone came two days later. It is really good, and looks extremely brand new for fair condition. It exceeded my expectations. I had no issues with shipping and delivery; everything went smoothly. The battery life is very good and lasts very long.
Condition
Fair
Purchased
04/08/2025
Reviewed 05/11/2025, United Kingdom.
The phone was almost perfect ,just a little scratch on the screen but I only choose the good option so I can't really expect perfect . The phone itself was working fine and definitely worth the money I paid for it . I am happy with the purchase . This was my second phone from backmarket .The first one I choose the fair option and got a perfect phone without a mark on it and worked flawlessly.
Condition
Good
Purchased
16/10/2025
Reviewed 04/01/2025, United Kingdom.
We purchased a Fair condition phone for our daughter for Christmas. It is in fantastic condition. She is extremely happy with it. Absolutely no complaints about anything so far. The battery power is good and everything works perfectly. I'm considering a reconditioned phone when mine needs replacing. I was always a bit dubious about secondhand phones, but this has changed my mind.
Condition
Fair
Purchased
13/12/2024
Reviewed 19/02/2025, United Kingdom.
The screen isn’t as bright as the original one. I compared to my dad’s iPhone 15. But other than that it’s really good. My battery came on 98% and i didn’t get a new one. Cameras and everything are perfect.
Condition
Good
Purchased
16/02/2025
Reviewed 28/08/2025, United Kingdom.
when i first ordered this phone i was honestly a bit skeptical as i know buying second hand phones are a bit of a gamble, however i received it today and to say i'm impressed is an understatement! not only was this delivered incredibly quickly, but it was in mint condition :) the battery health being 87% was also quite nice, and everything was smooth and satisfactory, i'll defo buy from here again!
Condition
Fair
Purchased
26/08/2025
Reviewed 24/08/2025, United Kingdom.
So simple. Chose it, tweaked it and ordered it. Arrive quickly and next to no marks on it (I chose good condition). What’s not to like. Brilliant…. This is my second phone purchased from Back Market. Recommend them highly
Condition
Good
Purchased
09/08/2025
Reviewed 22/08/2025, United Kingdom.
received phone next day thank u for the quick service and phone is as I said in description as I ordered excellent condition very happy with the item and service would happily use this site again and would recommend to others thank you
Condition
Excellent
Purchased
21/08/2025
Reviewed 25/09/2025, United Kingdom.
Everything went very smoothly when I purchased a reconditioned iphone 13 Pro. It’s like new, was easy to swap all the data from my old phone to my new and I traded in my iphone 11, so that was great as well. Very happy customer.
Condition
Excellent
Purchased
06/09/2025
Reviewed 03/07/2025, United Kingdom.
A good phone, in good condition. Hardly a mark in sight. I’ll never buy a new phone again. Battery life is good. Arrived quickly. I also bought 2x12s, one perfect condition, one, a lot of scratches, but I bought cheapest condition, so luck of the draw. I will buy more from back market.
Condition
Fair
Purchased
03/06/2025