BEST4TECH's customer reviews

Overall rating

18,653 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Appearance

    4.4/5

  • Accessories

    4.3/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Gary L.

    Verified

    Reviewed 23/03/2025, United Kingdom.

    Although I like new technology and gadgets I have never wanted to buy any technology product ‘brand new’ preferring to wait a while until all the ‘bugs’ had been ironed out. This is why my previous phone was a refurbished iPhone XR, which I was very happy with and had served my purposes for a few years. However as with any piece of technology it shows its age after a while which my iPhone XR was now showing. Time to change. New phones are ridiculously expensive in my opinion so I scoured the market for a decent refurbished second hand phone. Came to Back Market and saw that the prices for a refurbished iPhone 14, a good jump up from my XR, was within my budget. I was not disappointed. A great phone, in excellent condition with 92% battery, and a good price! Now protected with a decent case & screen protector. What’s not to like? I would definitely buy again from Back Market. My iPad 9th gen is getting a bit tired ……..

    Condition

    Good

    Purchased

    07/03/2025

  • Danielle M.

    Verified

    Reviewed 09/08/2025, United Kingdom.

    I bought an IPhone 15 in fair condition. The phone came two days later. It is really good, and looks extremely brand new for fair condition. It exceeded my expectations. I had no issues with shipping and delivery; everything went smoothly. The battery life is very good and lasts very long.

    Condition

    Fair

    Purchased

    04/08/2025

  • Yasien E.

    Verified

    Reviewed 23/11/2025, United Kingdom.

    This is perfect. Even though I got the worst options possible, I got a really good phone with practically unnoticeable scratches unless light is shined on it, and the battery was at 96% health. Will definitely recommend to my friends.

    Condition

    Fair

    Purchased

    13/11/2025

  • Stephen D.

    Verified

    Reviewed 05/11/2025, United Kingdom.

    The phone was almost perfect ,just a little scratch on the screen but I only choose the good option so I can't really expect perfect . The phone itself was working fine and definitely worth the money I paid for it . I am happy with the purchase . This was my second phone from backmarket .The first one I choose the fair option and got a perfect phone without a mark on it and worked flawlessly.

    Condition

    Good

    Purchased

    16/10/2025

  • Oliver C.

    Verified

    Reviewed 19/02/2025, United Kingdom.

    The screen isn’t as bright as the original one. I compared to my dad’s iPhone 15. But other than that it’s really good. My battery came on 98% and i didn’t get a new one. Cameras and everything are perfect.

    Condition

    Good

    Purchased

    16/02/2025

  • Carolyn L.

    Verified

    Reviewed 04/01/2025, United Kingdom.

    We purchased a Fair condition phone for our daughter for Christmas. It is in fantastic condition. She is extremely happy with it. Absolutely no complaints about anything so far. The battery power is good and everything works perfectly. I'm considering a reconditioned phone when mine needs replacing. I was always a bit dubious about secondhand phones, but this has changed my mind.

    Condition

    Fair

    Purchased

    13/12/2024

  • Ett M.

    Verified

    Reviewed 28/08/2025, United Kingdom.

    when i first ordered this phone i was honestly a bit skeptical as i know buying second hand phones are a bit of a gamble, however i received it today and to say i'm impressed is an understatement! not only was this delivered incredibly quickly, but it was in mint condition :) the battery health being 87% was also quite nice, and everything was smooth and satisfactory, i'll defo buy from here again!

    Condition

    Fair

    Purchased

    26/08/2025

  • Stephen M.

    Verified

    Reviewed 24/08/2025, United Kingdom.

    So simple. Chose it, tweaked it and ordered it. Arrive quickly and next to no marks on it (I chose good condition). What’s not to like. Brilliant…. This is my second phone purchased from Back Market. Recommend them highly

    Condition

    Good

    Purchased

    09/08/2025

  • Glenn M.

    Verified

    Reviewed 22/08/2025, United Kingdom.

    received phone next day thank u for the quick service and phone is as I said in description as I ordered excellent condition very happy with the item and service would happily use this site again and would recommend to others thank you

    Condition

    Excellent

    Purchased

    21/08/2025

  • Zain M.

    Verified

    Reviewed 27/11/2025, United Kingdom.

    I purchased the iPhone 15 Pro Max from Back Market and it arrived in excellent condition as expected; everything is working perfectly and the battery health is at 86%, which is acceptable for a refurbished phone. So far I’m happy with the purchase, and I’ll continue using it to evaluate the battery performance in real-life usage and share another review within the next 1–2 days.

    Condition

    Excellent

    Purchased

    25/11/2025