musicMagpie's customer reviews

Overall rating

2,539 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Appearance

    4.5/5

  • Accessories

    4.2/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Ionut oliviu V.

    Verified

    Reviewed 16/06/2025, United Kingdom.

    I was skeptical at first hand but ordered iphone 16 plus for my girlfriend ,ive chosen the excellent condition and received a brand new iphone with 100% battery and 7 charging cycles with almost 200£ discount from new from the store

    Condition

    Premium

    Purchased

    13/06/2025

  • Joy tamarapriye T.

    Verified

    Reviewed 28/10/2025, United Kingdom.

    When I choose the “fai” option, I guess I was just hoping it would have a few scratch here and there, but when it came!!!! Omg it looks so clean, no scratch, not broken screen, battery life was very good, definitely in good condition. Love it

    Condition

    Fair

    Purchased

    15/10/2025

  • Iwona S.

    Verified

    Reviewed 07/09/2025, United Kingdom.

    I couldn’t be happier right now with this amazing phone! I was in desperate need of a new one and wasn’t sure if I should spend all that money on a brand-new device. I’m so glad I didn’t — I paid almost half the price and got a brilliant phone! I chose the “Good” condition option and, guess what? There wasn’t a single mark on it, and it works absolutely perfectly. I’m super happy with my purchase and will definitely use this service again in the future if I need another device! 😃😃

    Condition

    Good

    Purchased

    27/08/2025

  • Maisie S.

    Verified

    Reviewed 26/09/2025, United Kingdom.

    I bought the 16 pro max in premium condition. I feel like this is the way to go, it’s basically like getting a new phone but without the apple box. The screen is in perfect condition NO SCRATCHES. And my battery health is at 100% with only 15 charge cycles. Whoever had this phone before barely used it, I’m chuffed with this phone. 😍😍😍

    Condition

    Premium

    Purchased

    23/09/2025

  • Arslan S.

    Verified

    Reviewed 22/09/2025, United Kingdom.

    I recently bought an iPhone XS from Back Market, and I couldn’t be more pleased. The phone arrived on time, well packaged, and in excellent condition just as described. It looks almost brand new, with barely any signs of use, and works flawlessly. I was initially unsure about buying refurbished, but Back Market has exceeded my expectations. The quality and price make it a win all around. I’ll definitely purchase from them again.

    Condition

    Premium

    Purchased

    05/09/2025

  • Justin B.

    Verified

    Reviewed 17/11/2025, United Kingdom.

    Perfect condition. Product was in an Apple Refurbished box. Came with charging cable. Premium condition was correct. Only 3 cycles on the battery and first use was less than 12 months ago which is great for a 2024 model.

    Condition

    Premium

    Purchased

    08/11/2025

  • Caitlin C.

    Verified

    Reviewed 04/12/2025, United Kingdom.

    I placed my order and the MacBook arrived in under 12 hours, which was impressively quick. The laptop itself was in perfect condition - not a single scratch or mark. It genuinely looks and feels brand new and unused. The battery health is at 100%, and after using it for about two weeks, everything is still working perfectly with no issues at all. I’ll keep an eye on it over time, but so far I feel very confident in this purchase. I’m really glad I chose Back Market and would definitely recommend if considering a refurbished device.

    Condition

    Premium

    Purchased

    19/11/2025

  • Brenda W.

    Verified

    Reviewed 30/09/2025, United Kingdom.

    This is my first Apple Watch so it’s a new experience. Absolutely love it and can only recommend this supplier for a refurbished watch which is as good as new and for the first class service. Easy to order online and a very quick delivery. Excellent.

    Condition

    Good

    Purchased

    08/09/2025

  • Simona L.

    Verified

    Reviewed 13/10/2025, United Kingdom.

    Honestly, I wasn't sure about purchasing a refurbished phone as this was the first time I did it , but 10/10 Black Market, is exactly as described and you get what you payed for , the phone works perfectly, has no scratches, looks and works like a new one . I would totally recommend, there's no need to buy 1000£+ a new one where there's lots of good phones on this website. Thanks

    Condition

    Premium

    Purchased

    16/09/2025

  • Lynda C.

    Verified

    Reviewed 07/04/2025, United Kingdom.

    I hadn't realised quite how bad my old phone had got. I ordered a refurbished Samsung Galaxy A54 unlocked- wow what a difference. The phone itself has NOT a mark on it, it literally looks like new! Straight out of the box I was really happy with my decision and my purchase, it was a revelation being my first time purchasing a mobile out of a contract ...... never going back, thank you Backmarket.

    Condition

    Excellent

    Purchased

    22/03/2025