musicMagpie's customer reviews

4.4/5

350 verified reviews in the last 6 months.

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    Ojo I.

    4.8/5

    Reviewed in United Kingdom on 12 November 2023

    I am impressed with the refurbished iPhone 14 pro max I bought in good condition from backmarket. Very clean and neat, no visible difference between the refurbished and new. I made a great choice for buying from backmarket with nice price.
    iPhone 14 Pro Max

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    Purchased on the 1 November 2023

  • G

    Gill S.

    5/5

    Reviewed in United Kingdom on 9 March 2024

    Cannot believe how fantastic this second hand iPad is! I visited the Apple Store first to check out prices and try the iPads. Upon checking Back Market, I knew that the price of the refurbished Pro was worth it if it was as good as the blurb indicated. I was hoping and praying it would be in good condition and it absolutely was. It arrived quickly and securely and is brilliant. One absolutely teeny mark on the back that you wouldn’t notice without super close inspection - but the screen and functionality is perfect. So pleased. Thank you all 😊
    iPad Pro 12.9 (2022) - WiFi + 5G

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    Purchased on the 8 February 2024

  • M

    Martyn D.

    5/5

    Reviewed in United Kingdom on 12 February 2024

    Great service and swift delivery from Back Market. Very pleased with the product, works superbly and in as new condition. Overall very happy with my purchase. I was previously using a cheap Nokia smartphone but the Pixel 7 Pro is of a much higher calibre and as I slowly get used to it and discover its capabilities, I am increasingly impressed. And since I am concerned for the environment, I would strongly advise purchasing refurbished units from Back Market.
    Google Pixel 7 Pro

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    Purchased on the 29 January 2024

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    James P.

    4.9/5

    Reviewed in United Kingdom on 24 March 2024

    Very happy, prompt delivery and very proactive packaging. Product is everything advertised even though the screen and battery are none genuine of which was not mentioned, but is as expected with a refurbished product.
    iPhone 11 Pro

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    Purchased on the 12 March 2024

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    Tolulope A.

    4.8/5

    Reviewed in United Kingdom on 24 November 2023

    In a bid to gift my wife a birthday surprise, I ordered Samsung Galaxy S20 Ultra 5G 128GB for her, which she turned out not to like because it didn't meet her expectations. However, the phone was neat and nice except that the battery wasn't so great. I also expected the camera to be superb, being 108mp, but surprisingly, it didn't meet my expectations. As a result of this, I had to return the phone, and I must say the whole process was seamless and remarkable. My customer service experience was quite outstanding.
    Galaxy S20 Ultra 5G

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    Purchased on the 21 November 2023

  • R

    Russell M.

    5/5

    Reviewed in United Kingdom on 10 December 2023

    I got this iPhone 11 Pro max for my other half's daughter as a replacement for her old one, of which not unlike my ex has had much, much usage, by many, many, hands and should have lasted longer with just one person's usage. Hopefully, this pristine and quality phone from the good people at Back Market will last this single user many happy years service.
    iPhone 11 Pro Max

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    Purchased on the 25 November 2023

  • A

    Anthony W.

    4.8/5

    Reviewed in United Kingdom on 26 November 2023

    Did *extensive* price comparisons and BackMarket were consistently the cheapest. Heard good things about them from a friend who had bought a couple of iPhones from them. I bought an iPhone 14 Pro which was rated 'good' and I can't for the life of me see why it wasn't rated excellent - it is absolutely flawless. Very happy customer.
    iPhone 14 Pro

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    Purchased on the 12 November 2023

  • A

    Arnold T.

    5/5

    Reviewed in United Kingdom on 19 November 2023

    I am a returning customer to Backmarket. The Apple Watch was bought as a present for my wife and she loves it! It was delivered well within the timeframe suggested and I was happy that I received it before our weekend getaway which made a nice surprise for my wife! The watch is in excellent condition and I would recommend Backmarket to anyone.
    Apple Watch (Series 6) 2020 GPS 44 - Aluminium Space Gray - Sport band Black

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    Purchased on the 8 November 2023

  • J

    James T.

    4.9/5

    Reviewed in United Kingdom on 15 January 2024

    I haven’t had need to contact the team at Back Market yet as I haven’t had any issues, so I can’t speak to customer service, but everything went smoothly, item received rapidly and was in perfect condition as described. I prefer buying refurbed tech where possible so finding a reputable broker is fantastic. After a couple of months of using the iPad, I’ve felt confident enough to order an Apple magic keyboard in “good” condition,, and while prices fluctuate, I saved at least £300 on the iPad Pro, and £150 on the keyboard for basically good as new items! So I’m a happy camper.
    iPad Pro 12.9 (2022) - WiFi + 5G

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    Purchased on the 31 August 2023

  • K

    Kevin S.

    4.8/5

    Reviewed in United Kingdom on 8 April 2024

    Purchased this with over £300 saving compared to Apple. iPad is in pristine in condition. No scratches or marks, and that was “Good” rating. It even has warranty for another 8 months from Apple. Delivery was prompt. All in all, will use them again for my tech stuff.
    iPad Pro 12.9 (2022) - WiFi + 5G

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    Purchased on the 26 March 2024