4gadgets's customer reviews

6,597 verified reviews in the last 10 years.

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  • J

    Javed S.

    Purchased on the 23 March 2025

    Verified purchase

    Ordered a "Good" quality Samsung Galaxy S21 Ultra 5g phone and surprised as its almost like a brand new phone apart from a few cosmetic dints which were expected I suppose. Still to find out how battery performs over time but my wife is quiet impressed with the phone. Would definitely buy another phone from here as they've kept the word on quality of the phone. Keep up the good work and help the planet.

    Item

    Galaxy S21 Ultra 5G 256GB - Silver - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 7 April 2025

  • N

    Noman ahmad B.

    Purchased on the 15 February 2025

    Verified purchase

    I seriously have a thrilling experience with Back market. I orderd a Fair condition phone when I received the phone it was in excellent condition I was amazed, but the phone had some bootloop and wifi disconnecting issue I send the phone back for a replacement and I received the replacement phone in 4days and it's in fair condition but I can surely say that it's a used phone not a refurbished and I love this thing everything is original even the Spen and it's quite pocket friendly then local market. I'm excited to shop again in future from Bank market and do recommend people to try to buy from them.

    Item

    Galaxy S22 Ultra 5G 256GB - Black - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 26 February 2025

  • A

    Ann B.

    Purchased on the 13 June 2025

    Verified purchase

    Excellent value for money. I ordered an iPhone 13 and was surprised at the excellent condition of the phone, including battery health at 84%. Delivery was timely and secure, and used recyclable packaging, and the phone was easy to set up. I’m very happy that I chose to buy a refurbished phone. I will use Back Market again and will recommend.

    Item

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 2 July 2025

  • D

    Dimitar K.

    Purchased on the 11 April 2025

    Verified purchase

    I recently purchased a Samsung Galaxy S23 Ultra from Back Market and wanted to share my experience. As someone looking for a high-end smartphone without paying full retail price, Back Market offered exactly what I needed. The ordering process was straightforward and user-friendly. The product listings clearly showed the condition of the device, included accessories, and warranty information. I appreciated the detailed grading system that helped me understand exactly what to expect from my "refurbished" purchase. My Samsung Galaxy S23 Ultra arrived well-packaged and in the condition described on the website. The phone functions perfectly - the powerful Snapdragon processor handles everything I throw at it, and the camera system (especially that 200MP main sensor) takes incredible photos. Battery life has been excellent, and the screen is flawless with no signs of previous use. What really stands out about Back Market is their commitment to sustainable tech. Knowing my purchase extended the life of a premium device while reducing electronic waste made me feel good about my decision. Their customer service was responsive when I had a question about delivery timing. The 12-month ...

    Item

    Galaxy S23 Ultra 1000GB - Beige - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 21 April 2025

  • A

    Anne F.

    Purchased on the 20 July 2025

    Verified purchase

    I like my new Galaxy S23. Arrived on time with good communication about when it would arrive. Arrived in better condition than I was expecting. You'd think it was new. Just made me realise how slow and clogged my old phone was - and it was perfect for the new apps I needed for travelling. Thanks - recommended Back Market to my daughter for her to buy a reconditioned I-pad for my granddaughter to start college.

    Item

    Galaxy S23 256GB - Grey - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 9 August 2025

  • L

    Levi O.

    Purchased on the 27 July 2025

    Verified purchase

    I originally planned to buy a brand-new Samsung S25 Ultra directly from the Samsung store, but after reading great reviews on Back Market, I decided to try a refurbished S24 Ultra instead. I’m very glad I did! The phone arrived quickly, securely packaged, and in excellent condition — it genuinely looks and feels like new. Performance and battery life are outstanding, and everything works perfectly. Highly recommended for anyone considering refurbished over new.

    Item

    Galaxy S24 Ultra 1000GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 15 August 2025

  • N

    Noah Z.

    Purchased on the 19 October 2024

    Verified purchase

    Ordered this Samsung s10 5G in Fair condition and it arrived with very little to almost barely any marks and scratches! The battery lasts me the whole day and I love everything about this device and also the delivery was fast!

    Item

    Galaxy S10 5G 256GB - Black - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 23 October 2024

  • B

    Bruce H.

    Purchased on the 27 June 2025

    Verified purchase

    I ordered an iPhone 13 in a ‘fair’ condition with a used - standard - battery …. What I received was an absolutely immaculate, pristine and blemish-free phone with a battery which has no problem charging to 100% every time and lasts for days !!! it arrived three days earlier than originally quoted too. I’ve never bought a refurbished phone before - in truth this is the first smartphone I’ve had need to purchase - and so I did so with a degree of apprehension but I am ABSOLUTELY delighted with both the product and the process and would certainly look towards BackMarket again in future

    Item

    iPhone 13 256GB - Midnight - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 6 July 2025

  • S

    Steveo 07 C.

    Purchased on the 18 June 2025

    Verified purchase

    Great phone, always had a Samsung and not disappointed with the quality of this one. Never had a refurbished phone so will see how it goes. Very happy with the service and how fast from order to delivery as well. Will definitely order from Backmarket again!

    Item

    Galaxy S23 256GB - Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 2 July 2025

  • E

    Emma C.

    Purchased on the 1 June 2025

    Verified purchase

    Ordered two Samsung 24+ phones for me and my partner and so far these are fantastic. This is the second lot of phones we have had from Back Market and for a refurbished mobile phone we cannot fault Back Market for quality.

    Item

    Galaxy S24+ 256GB - Black - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 18 June 2025