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112 verified reviews in the last 24 months.
Richard B.
Purchased on the 7 July 2025
Verified purchaseVery pleased with my new Galaxy A55, it looks like a brand new phone, so no complaints. Usually stay away from refurbished but this time I couldn't have made a better decision. Will be coming back to Back Market when my wife needs her phone changing. And using the Samsung software to copy all my details and apps from my old phone was really easy. Well done to both.
Condition
Excellent
Reviewed in United Kingdom on 26 July 2025
Jackson L.
Purchased on the 30 May 2025
Verified purchaseI had a bit of a scare when I started to set it up. It gave me a warning that I probably had a counterfeit battery as it was unable to give the status. After restarting everything was ok and have not seen another problem yet.
Condition
Excellent
Reviewed in United Kingdom on 16 June 2025
Audrone D.
Purchased on the 25 April 2025
Verified purchaseIt’s really good buy money wise and quality with 94 % of battery life. Just a little note that to charge phone takes longer than my old one but it’s it a problem at all. Happy with my purchase also got money back from old one. Very good service. High recommended.
Condition
Good
Reviewed in United Kingdom on 2 May 2025
Victoria I.
Purchased on the 1 November 2022
Verified purchaseI was initially wary of buying a refurbished phone, but after reading about Back Market and the quality of the suppliers they use, as well as other people's reviews I took the chance. I am delighted with my phone, I bought a "good" one and it is pristine. It looks brand new, came in the original box and even had the plastic tape around the edge. I will always buy from Back Market, I am coverted to refurbished now. What a cost saving and much better for the planet :D
Condition
Good
Reviewed in United Kingdom on 1 April 2023
Gursharan pal S.
Purchased on the 24 December 2022
Verified purchaseI ordered an Excellent condition, And I received Like a Brand New phone. Really happy with the services and product. 100% recommended to myself and my friend circle to buy refurbished phones from Back Market. Thank You so Much..
Condition
Excellent
Reviewed in United Kingdom on 7 January 2023
Bryon B.
Purchased on the 8 May 2024
Verified purchaseTrouble free transaction. Brilliant communications and information supply. For a major investment, confidence is paramount. Back market management conduct the deal with care and thoughtfulness, often lacking in alternative suppliers. Here’s where the confidence is generated.
Condition
Excellent
Reviewed in United Kingdom on 11 May 2024
Thomas B.
Purchased on the 10 November 2023
Verified purchaseextremely satisfied with my order ordered a blue one in good condition and received a purple one instead which not bother about as it's the colour the wife wanted originally absolutely exceeded my expectations for a good condition it's more like brand new condition so thank you so much guys you have made my wife very happy only down side is didn't get a charge cable with it
Condition
Good
Reviewed in United Kingdom on 15 November 2023
Gigi U.
Purchased on the 2 January 2024
Verified purchaseThe phone it’s really good and in great condition it came clean and the prices was really smooth but the only thing is that the battery health is 86% instead of like many other reviews that were around 90 to 95% but overall I will highly recommend it ❤️❤️❤️
Condition
Excellent
Reviewed in United Kingdom on 14 January 2024
Jet cerezo P.
Purchased on the 27 January 2025
Verified purchaseall good and the battery i think its replace with new one genuine activitor pop up for the battery. but everything is flawless and perfect. thank you!
Condition
Fair
Reviewed in United Kingdom on 13 February 2025
Karen E.
Purchased on the 5 July 2023
Verified purchasePurchase and delivery - great. Product looks blue rather than purple but couldn't be bothered to query it at the time. Same pain as always when swapping phones. Camera not as good as my provious Samsung. Love the style although worried about its life being fliupped all the time!Husband loved it so much he purchased one from you too!
Condition
Excellent
Reviewed in United Kingdom on 17 July 2023