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1,335 verified reviews in the last 24 months.
Mike M.
Purchased on the 23 May 2025
Verified purchaseabsolutely great, was positively surprised to see them item came with a keyboard, wasn't expecting that. delivery was prompt with no issues, looks as good as new! this is my second item purchased after an apple image pro and couldn't be more impressed well done Backmarket
Condition
Fair
Seller
ReconomeReviewed in United Kingdom on 8 June 2025
Matthew S.
Purchased on the 21 March 2025
Verified purchaseI was a little nervous about ordering refurbished, but I was pleasantly surprised. The device itself is spotless. The BIOS password, which I was worried about because there's no way to clear it, was not set. And it came with the type cover / keyboard, which I wasn't expecting. Windows 11 pro was preinstalled and set up to run the first boot setup on power-on. Altogether a perfect experience.
Condition
Good
Seller
Solatek LtdReviewed in United Kingdom on 7 April 2025
Sue H.
Purchased on the 27 January 2025
Verified purchaseI’m very pleased with this refurbished Surface and glad that my older Surface keyboard fitted and works well. I got a newer version as battery drained too quickly and needed Windows 11. This works perfectly. Great refurbished product rated fair but all good.
Condition
Fair
Seller
LOOP8 LTDReviewed in United Kingdom on 9 February 2025
Graham E.
Purchased on the 19 December 2024
Verified purchaseI was little surprised that on a refurbished model there was a sticker with the name of the previous owner stuck to the back of the laptop. The laptop seems to be functioning well, battery drain is quite fast but could be expected for an older model?
Condition
Fair
Seller
RecommerceIT LtdReviewed in United Kingdom on 17 January 2025
Andrew M.
Purchased on the 19 June 2025
Verified purchaseFantastic Surface Pro 4 looks like new to be honest so very pleased. Just what I needed for digital motorbike manuals and part catalogues. Touchscreen is brilliant speed is really good. And just the right size for using in the garage. An inexpensive item for what I needed so I am really happy with my purchase and the customer service was great. I know where I will be looking first for any tech I need going forward.
Condition
Fair
Reviewed in United Kingdom on 2 July 2025
Alexandra T.
Purchased on the 24 November 2023
Verified purchaseExcellent purchase, super pleased with it! The laptop is practically new and worked like a charm straight out of the box. The one slight detail I can notice is that the keys are a bit slow to respond, but it's barely perceptible. I got an amazing laptop for £400 less than new. This is not my first refurbished laptop, I prefer to buy refurbished because I don't believe in the latest tech every year and want to minimize waste. It is my first purchase from BackMarket, and I am super satisfied with both the quality of my product and of the service. Will recommend and use again
Condition
Excellent
Reviewed in United Kingdom on 21 December 2023
John W.
Purchased on the 14 June 2025
Verified purchaseIt was a bit of a surpise to find that an MS product cannot be upgraded to W11 but there are fixes available on the internet, even if MS does not support the CPU. Condition exceeded expectations and the goods arrived earlier than expected. Very happy with the purchase which is in daily use.
Condition
Fair
Seller
ReconomeReviewed in United Kingdom on 29 June 2025
Hannah T.
Purchased on the 27 May 2025
Verified purchaseSo pleased with my laptop so far, working perfectly and in great condition. Only picked the "fair" option for quality but it turned up in really good condition and was such a bargain. Genuinely delighted with my purchase.
Condition
Fair
Seller
COSMAK UK LTDReviewed in United Kingdom on 11 June 2025
Hattie O.
Purchased on the 3 June 2025
Verified purchaseReally happy with this laptop! Came super quickly and it really decent condition! Listed as fair condition and there’s only a few scuffs around the edges - hardly noticeable! Also came with a keyboard. Thank you very much.
Condition
Fair
Seller
Hardsoft ComputersReviewed in United Kingdom on 5 June 2025
Lois H.
Purchased on the 27 March 2025
Verified purchaseMy new Surface computer arrived sooner than indicated (great!) and was in really tidy condition. The spec of the machine once it was powered up matches that advertised. All good! Even though I've bought used a few times now, and on the whole have had a good experience, I still can't alleviate my slight anxiety in ordering something with some uncertainty of quality or an error somewhere in accurately describing the specification. Hopefully more good experiences like this one will give me more confidence - and of course it's saved me a load of money because buying used is so much cheaper than buying new, and really without any compromise on performance. I'm happy with this purchase. Hopefully it will last as long as the last one.
Condition
Good
Reviewed in United Kingdom on 21 April 2025