Customer reviews for Refurbished Microsoft Surface Tablets

I was a little nervous about ordering refurbished, but I was pleasantly surprised. The device itself is spotless. The BIOS password, which I was worried about because there's no way to clear it, was not set. And it came with the type cover / keyboard, which I wasn't expecting. Windows 11 pro was preinstalled and set up to run the first boot setup on power-on. Altogether a perfect experience.

I’m very pleased with this refurbished Surface and glad that my older Surface keyboard fitted and works well. I got a newer version as battery drained too quickly and needed Windows 11. This works perfectly. Great refurbished product rated fair but all good.

I was little surprised that on a refurbished model there was a sticker with the name of the previous owner stuck to the back of the laptop. The laptop seems to be functioning well, battery drain is quite fast but could be expected for an older model?

This laptop has been absolutely incredible, I'm never going to buy a new technology product again, I will always look for refurbished.

I’m really happy with this refurbished laptop! It arrived in great condition, works smoothly, and performs just like new. Excellent value for the price—highly recommended!

I like it a lot and still good to use. Have marks on it, as refurbished. But all in all, great laptop!

I received my Microsoft surface laptop 2 yesterday and so far it runs smoothly no physical defects on laptop, on issue I’ve noticed is that the charging port is slightly faulty I have to keep the charger in at specific potion in order for it to charge without disconnecting. I purchased as a grade Good.

Excellent purchase, super pleased with it! The laptop is practically new and worked like a charm straight out of the box. The one slight detail I can notice is that the keys are a bit slow to respond, but it's barely perceptible. I got an amazing laptop for £400 less than new. This is not my first refurbished laptop, I prefer to buy refurbished because I don't believe in the latest tech every year and want to minimize waste. It is my first purchase from BackMarket, and I am super satisfied with both the quality of my product and of the service. Will recommend and use again

It was a bit of a surpise to find that an MS product cannot be upgraded to W11 but there are fixes available on the internet, even if MS does not support the CPU. Condition exceeded expectations and the goods arrived earlier than expected. Very happy with the purchase which is in daily use.