Customer reviews for Lenovo

4.4/5

236 verified reviews in the last 6 months.

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  • I

    Ian S.

    4.4/5

    Reviewed in United Kingdom on 5 February 2024

    I've bought a couple of refurbished Lenovo Think Pads for our field team over the past 12 months but they were from a different refurbisher, not through BackMarket. As the other company didn't have any in stock when I needed another one, and having purchased 3 refurbished mobiles from Back Market before and been delighted, I thought I'd give one a go. The laptop works perfectly and is quick, suggesting that much of the bloat associated with new equipment has been removed. The case is a bit 'shiny', unlike the matt finish I've received before so I suspect this has been done to try to make the laptop look as good as it could, and someone went a bit overboard with the dashboard polish! Personally, I'd have preferred a slightly scratched matt finish but this is a minor gripe. I'm in the process of loading some diagnostic software and this is a time consuming and tricky process but the laptop seems to be handling it ith ease, so if it performs as well in the field once it reaches its new owner, I'll be a happy shopper.
    Lenovo ThinkPad L430 14-inch (2010) - Core i5-3320M - 8GB - SSD 256 GB QWERTY - English

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    Purchased on the 19 January 2024

  • P

    Pat C.

    5/5

    Reviewed in United Kingdom on 18 December 2023

    Very pleased with the Lenovo Thinkpad I thought it would be refurbished but it looked brand new. Company easy to deal with communication was brilliant. Came very quickly . Would definitely buy from them again.
    Lenovo ThinkPad X250 12-inch (2015) - Core i5-5200U - 8GB - HDD 500 GB QWERTY - English

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    Purchased on the 3 December 2023

  • S

    Sian G.

    5/5

    Reviewed in United Kingdom on 4 January 2024

    This is the second time I have bought from BackMarket, and couldn't be happier. The quality of the refurbished items is astounding and the discounts too good to miss out on. Also, it's doing your bit for the environment, which is always a good thing!
    Lenovo ThinkPad X380 Yoga 13-inch Core i7-8550U - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 1 December 2023

  • P

    Pink D.

    4.8/5

    Reviewed in United Kingdom on 7 December 2023

    Third purchase from you. Excellent products and service. I can wholly recommend your company with confidence to anyone unsure about buying second hand IT stuff - all my purchases have been refurbished by the experts which is so much better than buying off a mate (or other). There may be a very bad reason why they are getting rid of it, do you have the expertise to spot it? Back Market's team does.
    Lenovo ThinkPad X380 Yoga 13-inch Core i5-8350U - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 20 November 2023

  • Z

    Zoe H.

    5/5

    Reviewed in United Kingdom on 1 December 2023

    I am so impressed with everything. The laptop arrived the very next day (to my surprise) and was partly charged and ready to register Windows. It's amazing to get such a quality product so cheap and help reduce environmental impact. I was a bit worried about buying a refurbished product but would definitely do so again!
    Lenovo ThinkPad L390 13-inch (2020) - Core i5-8265U - 8GB - SSD 256 GB QWERTY - English

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    Purchased on the 26 October 2023

  • A

    Amina H.

    4.8/5

    Reviewed in United Kingdom on 14 November 2023

    The quality of the chromebook is really good. I love how fast and efficient it is and it’s so small and compact you can take it anywhere. It’s simple to use and the sound quality works really well. I’ve realised that i’ve been given the wrong charger for the chromebook which was a bit inconvenient but I found another way to charge it so it’s fine. Overall a great purchase!
    Lenovo Chromebook 300E MediaTek 2.1 GHz 32GB eMMC - 4GB QWERTY - English

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    Purchased on the 1 November 2023

  • M

    Michael M.

    5/5

    Reviewed in United Kingdom on 10 March 2024

    I'm very pleased with my refurb Lenovo. Clean and good looking. I used to buy HP Notebooks but when my last one started playing up my spare HP didn't help much, maybe because I'd not switched it on for months, and it was my old Lenovo got me back on-line. So I decided to stay with Lenovo. I'm glad I did.
    Lenovo ThinkPad A285 12-inch (2018) - Ryzen 5 2500U - 16GB - HDD 256 GB QWERTY - English

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    Purchased on the 29 February 2024

  • S

    Stephen K.

    4.2/5

    Reviewed in United Kingdom on 26 February 2024

    The Laptop itself is excellent fires up. But the WiFi on this model of laptop is awful. It drops out a lot. And I remembered that my wife was issued with one of these for work and the WiFi on that one was just as bad. I have since been reading through the releases for the drivers and it looks as though even Lenovo themselves have had several attempts at trying to fix it and failed. I had an old Lenovo usb dongle in my drawer and I plugged that in and no more WiFi struggles. I am a systems engineer and I wanted this laptop to use as a lab environment so it suits me. Just the WiFi has annoyed be a bit.
    Lenovo ThinkPad A285 12-inch (2018) - Ryzen 5 2500U - 16GB - HDD 256 GB QWERTY - English

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    Purchased on the 21 February 2024

  • R

    Robert E.

    4.2/5

    Reviewed in United Kingdom on 13 March 2024

    Does everything I expected. Did have a crack in one corner which I had to repair which is not ideal for a recon. Was very minor and easily fixed so no biggy. Still means icantbe as fulsome in my praise as I would like to be for back market. They're good and great value for this item but not perfect.
    Lenovo Chromebook 300E MediaTek 2.1 GHz 32GB eMMC - 4GB QWERTY - English

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    Purchased on the 25 February 2024

  • M

    Mel G.

    5/5

    Reviewed in United Kingdom on 13 February 2024

    I'm very happy with the purchase. The laptop is very good and came as new. The delivery was great and it arrived one day earlier than initially expected, but they let me know in advance that it would arrive earlier.
    Lenovo ThinkPad E14 Gen 5 14-inch (2023) - Core i7-1355U - 16GB - SSD 512 GB QWERTY - English

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    Purchased on the 31 January 2024

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