Customer reviews for Refurbished iPad Pro 12.9-inch

Overall rating

129,852 verified reviews

Rating details

  • Overall performance

    4.5/5

  • Appearance

    4.5/5

  • Accessories

    4.3/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Charlie C.

    Verified

    Reviewed 21/07/2025, United Kingdom.

    Happy with purchase delivery was delay by one day but they updated me. I brought in good condition it was very good condition. only little scratch on back that was expected for refurbished product it the 3rd time I brought from back market including ps4 ,iPhone 12 pro max and this iPad 7 gen 2019 will defo purchase more stuff in the future 😊

    Condition

    Good

    Purchased

    03/07/2025

  • Nichola T.

    Verified

    Reviewed 28/08/2025, United Kingdom.

    Awesome 🤩 my first iPad, just needed something to take away on holiday to listen to music and watch some TV programmes, loved not paying full price and was so pleased with the quality - not a mark on the iPad and is as good as new 😊 very happy with my purchase!

    Condition

    Excellent

    Purchased

    30/07/2025

  • Steven B.

    Verified

    Reviewed 10/06/2025, United Kingdom.

    This is the second iPad I’ve bought through Backmarket, one for me and another for my partner and I’ve been delighted with both. It’s totally transparent in terms of describing the condition of goods and there are no nasty surprises with the pricing. Delivery is prompt and, so far, both items have worked perfectly. Will definitely buy again

    Condition

    Good

    Purchased

    25/05/2025

  • Taofeekat O.

    Verified

    Reviewed 28/02/2025, United Kingdom.

    So I got this for my friend, three weeks after I got mine. Exact same model and condition, it looks as new as mine did. No complaints at all. This is my 4th purchase from back market in 3 months and all my devices are literally soooo good. I’d always choose refurbished over new tech tbh

    Condition

    Good

    Purchased

    29/01/2025

  • Irene N.

    Verified

    Reviewed 11/02/2025, United Kingdom.

    I got my Macbook and Ipad in Backmarket as well and I recently purchased an extra phone for business. It is just immaculate! Ipad air looks so beautiful in rose gold and no issues with it so far. Outstanding service! Well recommended!

    Condition

    Excellent

    Purchased

    03/02/2025

  • Taofeekat O.

    Verified

    Reviewed 19/01/2025, United Kingdom.

    I got this iPad just for fun and because it’s really cheap. I got it in “good” condition. It came with literally no scratch at all. It’s soooo clean. Camera works perfectly. Everything is so good. I’m so so happy with this purchase. The battery health, although shows null when I check is very good as it lasts all day. This is my second purchase from back market in 2 months. I got an iPhone 13 Pro Max in November and it’s still going strong.

    Condition

    Good

    Purchased

    08/01/2025

  • Danielle M.

    Verified

    Reviewed 13/11/2025, United Kingdom.

    Bought from Back Market before & everything was great, so returned for another refurbished iPad & have been impressed again. On both occasions of buying my kids’ refurbished ipads with another online retailer, I had to send them back due to glitching issues. Touch wood, Back Market devices have been high quality refurbs with no issues to date. Also, great value for money & can’t be beaten to price. My daughter has had hers well over two years now. Would highly recommend

    Condition

    Excellent

    Purchased

    15/10/2025

  • Wendy G.

    Verified

    Reviewed 07/11/2025, United Kingdom.

    I couldn’t be more thrilled with my iPad, I have to admit I was sceptical buying refurbished but how wrong was I. It was delivered promptly well packaged and I couldn’t see any marks or scuffs. I would not hesitate to recommend backmarket Many thanks

    Condition

    Fair

    Purchased

    08/10/2025

  • Karen W.

    Verified

    Reviewed 29/10/2025, United Kingdom.

    My son is very happy with his early Christmas present everything's working fine and the condition of the ipad is exactly as described. Very fast delivery and great communication. I would highly recommend BackMarket if you're looking for a top quality reconditioned device

    Condition

    Excellent

    Purchased

    15/10/2025

  • Trudie D.

    Verified

    Reviewed 26/10/2025, United Kingdom.

    Another great purchase from Back Market! The iPad looks and works as good as a brand new model. Why pay £000's extra for the newest model when you can buy a perfectly functioning reconditioned model. The Customer Service by the after sales team is second to none, which always influences my decision as to whether I will be a repeat customer. I would recommend that we all look towards buying reconditioned items to help save the planet, and our wallets!

    Condition

    Excellent

    Purchased

    13/10/2025