Customer reviews

4.5/5

1,419 verified reviews in the last 6 months.

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  • C

    Conor H.

    Reviewed in United Kingdom on 3 December 2023

    4/5
    Fantastic deal and quality phone. Was a much need upgrade from my ipohone 7, which this feels like a smartphone gone light speed! Couldn't tell it was refurbished as screen was great, phones great and the battery life is very good - got mine in "excellent condition" so can't comment on other grades 😀
    Galaxy S23 Ultra 512GB - Black - Unlocked - Dual-SIM

    Purchased on the 21 November 2023

  • A

    Andora S.

    Reviewed in United Kingdom on 17 April 2024

    5/5
    It's honestly great! I was nervous about buying a refurbished product as I've never bought one before but it's perfect. No scratches, no issues with performance. Might as well be a new phone. Granted I bought one in Excellent condition but you actually get an excellent condition one. The delivery was quick, there were no issues. Best decision I made in a while.
    Galaxy S23 128GB - Black - Unlocked

    Purchased on the 3 April 2024

  • M

    Maria W.

    Reviewed in United Kingdom on 17 April 2024

    5/5
    I bought a refurbished s23 ultra in good, and the phone is perfect, I really couldn't see any marks on it, but that wasn't an issue as I always use a case. But when the time comes I will buy from back market again.
    Galaxy S23 Ultra 512GB - Grey - Unlocked - Dual-SIM

    Purchased on the 31 March 2024

  • K

    Kieran N.

    Reviewed in United Kingdom on 14 April 2024

    5/5
    Fantastic experience with BackMarket. First time I'd bought a refurbished phone and it was a great success. The phone is in exceptional condition, looks the part and functions at 100%. I was concerned about the battery life but the phone exceeded expectations and for a fraction of the price. The red colour makes it unique and very glad to try out BackMarket and will definitely buy more of my electrical needs/goods through this site! Would highly recommend!
    Galaxy S23 Ultra 256GB - Red - Unlocked - Dual-SIM

    Purchased on the 10 March 2024

  • J

    Julia M.

    Reviewed in United Kingdom on 1 April 2024

    4.8/5
    Thrilled! Phone arrived looking brand new (I selected excellent grade). I've been using it for 2 weeks and have not had any issues at all. Battery life is amazing, and everything seems to be working perfectly. Would definitely recommend ordering refurbished from Back Market :)
    Galaxy S23 256GB - Black - Unlocked

    Purchased on the 14 March 2024

  • O

    Odette D.

    Reviewed in United Kingdom on 29 February 2024

    5/5
    Am very happy indeed with my S23 ultra. Looks and feels like new. No scratches or marks. Had for a few weeks now, and all appears to be working perfectly 👌 Was worried about buying my first refurbished phone, but the 30 day returns policy swayed it for me. Will return to Backmarket when I'm ready to buy again.
    Galaxy S23 Ultra 256GB - Green - Unlocked - Dual-SIM

    Purchased on the 12 February 2024

  • T

    Tim R.

    Reviewed in United Kingdom on 26 February 2024

    5/5
    Fast and hassle free delivery, phone arrived well packaged and in excellent condition. Great communication from the Back Market team, already recommended to family and friends to purchase refurbished tech in future and buy from Back Market, you'd be mad not to!
    Galaxy S23 Ultra 256GB - Black - Unlocked

    Purchased on the 16 February 2024

  • N

    Nichola L.

    Reviewed in United Kingdom on 21 January 2024

    5/5
    I could not be happier with my purchase! The ease of ordering, the super speedy postage of the phone which was packaged very well. This is my first time buying a refurbished phone, I will definitely not hesitate to do so again. I did choose a phone in "excellent condition" and I was not let down, it looks and works as if it was brand new from the shop. Have spread the word on how happy I am and hubby is looking to get a refurbished phone through yourselves next month.
    Galaxy S23 128GB - Beige - Unlocked

    Purchased on the 12 January 2024

  • J

    Julia W.

    Reviewed in United Kingdom on 30 December 2023

    4.4/5
    I had never used Back Market before or bought a refurbished phone, so I was nervous. But the phone is great, and I was impressed to get the full quoted amount for my old phone, because I have felt ripped off before. Highly recommend.
    Galaxy S23 128GB - Purple - Unlocked - Dual-SIM

    Purchased on the 1 December 2023

  • T

    Tim B.

    Reviewed in United Kingdom on 14 December 2023

    4.4/5
    The S23 was the best price I could find for a refurbished phone. I always buy refurbished as it’s always best! Phone came and it literally looks as new! It even had the plastic covers around the edges and faces of the mobile! The seller included a FREE case and screen protector which was a nice touch. Delivery was a day later than expected which is disappointing as I’d paid for the delivery! All in all can’t fault the service or the device
    Galaxy S23 128GB - Black - Unlocked

    Purchased on the 8 December 2023