Easy to use website, lots of choice. Extremely happy with my new refurbished phone, my second one with Backmarket,unfortunately the first refurbished phone I had wouldn't keep its charge,hence this new one.

Phone physically in perfect condition, looks amazing. Software is a little iffy though, it periodically crashes and restarts and sometimes I'm not doing anything so I think it is unlikely user caused (I have left the phone on, not in an app on a desk and it has crashed) I also owned this exact model previously and I never had this issue with one I bought brand new.

The M31 phone was delivered quicker than I expected and looks brand new, One problem is that it is set up for India so needs to be changed. I was unablle to copy tht data from my old phone to the M31 using Smart SSwitch as I kept getting the message they weren't connecting wirelessly so I've ordered a USB-C to USB-C connetor. This didn't work either so I copied the data from my old phone via a datacard. Thought the M31 phone loks and works well there was no instruction leaflet as you would get with a new phone. In fact no documentation was provided at all.

Back market is the best 👌. My order exceeded my expectations. I ordered good quality, but the phone was brand spanking new with no scratches or marks.

Excellent battery life. Decent camera. Very satisfied with this phone, mainly because of the battery, usually lasts two full days.

Superb battery life - my husband has this phone so I knew that already. Useful having the same model but as usual full of 'clever' features that are mostly unnecessary.

All going well so far. The battery seems to be holding its charge as extpected. ASk me again in 6 months.

Delivery was on time and left in my designated area, the phone was for my daughter's 16th birthday and was a fantastic surprise. The phone was in perfect condition and was like new in the box. I will be buying from here in the future.

I am thrilled! Delivery and Condition of the Phone is extraordinary for the Price I paid! A very satisfied end user. Thank You everyone at Back Market!!!

Immaculate unmarked M31 with good battery which arrived quickly. Very pleased with it!