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Verified reviews in the last 24 months.
Pawel R.
Purchased on the 26 April 2025
Verified purchasePerfect service When you are needing a new phone this is the app/website I recommend, please don’t faff about with used phones from Facebook marketplace etc that may come with a nasty suprise such as iCloud activation locks, marked as stolen/lost or blacklist for unpaid contract, this company knows what they are doing partnering with some of the biggest phone refurbishing companies to bring the best quality and value for money phones as possible, I bought a fair example iPhone 15 pro and I was pleased to find out that it came with an almost perfect battery with 94% battery health. And with only a few micro scratches on the screen it was a perfect phone for the price. I cannot wait to purchase more devices from backmarket
Reviewed in United Kingdom on 30 April 2025
iPhone 15 Pro 256GB - Black Titanium - UnlockedSebekh I.
Purchased on the 25 January 2025
Verified purchasephone is great, got in excellent condition, looked brand new no scuffs or scratches to indicate otherwise. only issue I had was how it was shipped. it was in a large box with use a little sleeve of bubble wrap on the phone and a loose piece of bubble wrap but would've been knocking around in the box. I didn't eexpect it to be new in origin box or anything but a bit of padding wouldnt have gone amiss. goes to show that these phones are stronger than they use to be but just felt like an unnecessary risk. overall happy with the phone. it's fun having a stylis again! it's my first refurbished phones. I won't lie i was skeptical but I have no complaints with the phone :)
Reviewed in United Kingdom on 15 February 2025
Galaxy S24 Ultra 256GB - Violet - UnlockedCheng N.
Purchased on the 19 December 2024
Verified purchaseI got the ultra for £733 at excellent condition! Thought it was gonna come in another packaging because it was "refurbished". but when it arrived, it was brand new, in it's original box! Like, I still got an unbox experience. Everything is functioning really well so far, will have to see months down the line confirm it's consistency but overall, I'm loving it!🙌🏻
Reviewed in United Kingdom on 29 December 2024
Galaxy S24 Ultra 256GB - Black - UnlockedFirdose A.
Purchased on the 16 April 2025
Verified purchaseReally good trustworthy website. True to description of the device. I received my Apple IPhone 13 Pro 128GB in Gold. The condition of it perfect. New condition, not a single scratch on the phone. Battery health is really good 91% for the price I paid. Really worth buying refurbished phones on this website. I'm soo happy about my new Purchase. I would recommend to buy again in the Future. And I'll recommend to friends and family too. :)
Reviewed in United Kingdom on 27 April 2025
iPhone 13 Pro 128GB - Gold - UnlockedDimitar K.
Purchased on the 11 April 2025
Verified purchaseI recently purchased a Samsung Galaxy S23 Ultra from Back Market and wanted to share my experience. As someone looking for a high-end smartphone without paying full retail price, Back Market offered exactly what I needed. The ordering process was straightforward and user-friendly. The product listings clearly showed the condition of the device, included accessories, and warranty information. I appreciated the detailed grading system that helped me understand exactly what to expect from my "refurbished" purchase. My Samsung Galaxy S23 Ultra arrived well-packaged and in the condition described on the website. The phone functions perfectly - the powerful Snapdragon processor handles everything I throw at it, and the camera system (especially that 200MP main sensor) takes incredible photos. Battery life has been excellent, and the screen is flawless with no signs of previous use. What really stands out about Back Market is their commitment to sustainable tech. Knowing my purchase extended the life of a premium device while reducing electronic waste made me feel good about my decision. Their customer service was responsive when I had a question about delivery timing. The 12-month ...
Reviewed in United Kingdom on 21 April 2025
Galaxy S23 Ultra 1000GB - Beige - UnlockedOlaitan L.
Purchased on the 13 February 2025
Verified purchaseSincerely speaking, I was in full doubt when I ordered my iPhone 13 Pro max to be as neat, clean and the camera to be as this sharp. When I got the phone, it's sparkling. Battery life span is top notch, no scratch on screen and body. infact, I have already informed some of my friend to order theirs immediately from Back Market. Back Market, pls keep this up. You are great.
Reviewed in United Kingdom on 15 February 2025
iPhone 13 Pro Max 128GB - Sierra Blue - UnlockedJoe M.
Purchased on the 10 May 2025
Verified purchaseMy second phone from back market after trading my first one in. I had it for nearly 4 years and could not tell the difference from new with either phone! Great savings, satisfaction in supporting recycling and refurbishing old electronics and my new iPhone 15 Pro is great! Couldn’t be happier.
Reviewed in United Kingdom on 18 May 2025
iPhone 15 Pro 128GB - Natural Titanium - UnlockedJohn H.
Purchased on the 1 May 2025
Verified purchaseAnother brilliant purchase from a really good company providing refurbished tech. My iPhone 13 Pro Max looked like it had come straight from the factory. Pristine, all working and such speedy delivery. Cannot recommend Backmarket enough.
Reviewed in United Kingdom on 12 May 2025
iPhone 13 Pro Max 128GB - Graphite - UnlockedCatalyn B.
Purchased on the 1 April 2025
Verified purchaseOver the moon with my purchase of the iPhone 12 Pro Max! I previously had an 11 pro max but needed more storage so the 12 pro max was the next perfect choice. Using backmarket was quick, easy and hassle free! Delivery only took a few days. I kept the cost down by accepting minor cosmetic damage but the phone looks brand new! I couldn’t be happier. I wouldn’t 100% recommend using backmarket to anyone looking for used like new/ refurbished mobiles and I will definitely buy from them again in the future.
Reviewed in United Kingdom on 1 May 2025
iPhone 12 Pro Max 512GB - Pacific Blue - UnlockedBiren P.
Purchased on the 28 April 2025
Verified purchaseThis is the first time I have ever bought a refurbished phone. I bought an iPhone 13 Pro in excellent condition on Monday and it arrived next day. It looks brand new! And functions as new as well. Battery health very good at 86%. I am very pleased with the item and definitely will buy again from Backmarket.
Reviewed in United Kingdom on 30 April 2025
iPhone 13 Pro 512GB - Sierra Blue - Unlocked