Customer reviews for Refurbished Laptop i7

This's my first Tech product to purchase at back market and I am happy with my laptop, its in a very good condition, works very well and I am really grateful to have made a decision for this purchase. I also had a very good experience and support from the customer care personnel whom I dealt with when I needed clarification. I have recommended back market to my friends and family and I looking forward to more purchases in the future.

The Dell arrived quickly and in pristine condition. I was able to get up and going very quickly. I sent my old Mac Air back for reconditioning and got £48 off of the already good price. It came with Windows 10 installed and though I mostly use Macs, it wasn’t long before I was able to get things set up. This is my fifth item purchased from Back Market and have been happy each time.

Second time I've bought off back market and a great experience again. Easy to order , very quick delivery. Very well packed. And a fantastic product!!! I bought a reconditioned laptop and you would never of known it wasn't brand new! Very happy indeed.

I recently purchased a refurbished laptop from Back Market. The product was marketed as being in good condition. The laptop arrived in a couple of days and on time. Upon opening the condition was definitely at the top end of being good. The laptop was very easy to set up, helpful step by step instructions were available as soon as I logged on. I have now been using the product for a couple of weeks and am really happy with the purchase.

🌟🌟🌟🌟🌟 5 Stars – Outstanding Experience! This is my second purchase from Back Market, but my first-ever review—and it’s well deserved! Back Market and this particular trader were absolutely amazing. I ordered a laptop with 8 GB RAM, and to my surprise, it was upgraded to 16 GB at no extra cost! That completely made my day—16 GB was exactly what I needed, but I couldn’t afford the upgrade at the time. This kind of thoughtful service is rare. After a few weeks of use, I can confidently say the laptop is in excellent condition. The battery feels like new, and everything works perfectly. I’m beyond happy with my purchase and will definitely keep coming back if this quality and service continue. I highly recommend Back Market and this trader to anyone looking for reliable, affordable, and trustworthy refurbished tech.

Everything about this purchase was great, from the price to the packaging to the delivery, and the kit has been refurbished to such a high standard that it looks and feels new. Great company who obviously prioritise quality. I've used you before and I'll use you again.

Excellent laptop in great condition. I was dissapointed the the refurbishment had not extended to turning on the TPM chip,. So not only was it not upgraded to windows11 but I had to work out what was needed, delve into the BIOS and start changing settings, before the upgrade was possible. Feels like that should be a standard part of preparing a laptop for sale in 2025. All good now though, and working well.

Bought for my son to do his schooling and needless to say, I'm a little jealous! P51 packing some power, it's a wonder why windows 11 isn't compatible with the processor (it is and running perfectly! *wink* *wink*) For a refurbished laptop in "fair" condition... I thought it brand new if it weren't for barely noticing the slight wear marks on the shell perimeter. Absolutely impeccable condition and fully functional. BackMarket service amazing, I have already purchased another device, also perfect. I am very likely to buy again!

Let's start with the negatives as I always prefer the bad news first. Item arrived a bit dirty, lots of little fluff and dust on it. Should at least have been given a wipe before sending out! Secondly it had an Core i5 sticker on it! Almost packaged it back for a return then decided to put it on and see the specs just in case it was a mistake and it was. Laptop is Core i7 just as I ordered! Quite a silly mistake! Now that's out of the way, I want to say this will definitely not be my last time buying from Back Market! I'm so pleased with my purchase. Laptop is great!!! Delivery was fast with prompt information about status and item was well packaged to prevent any damage. Laptop is preforming marvellously and I'm really pleased with it! I was quite hesitant about buying a refurbished laptop but trusted Back Market(since I've bought phones from them in the past without complaints) and no regrets so far.