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52,207 verified reviews in the last 24 months.
Jocelyn E.
Purchased on the 3 February 2025
Verified purchaseI ordered an iPhone 12 to replace my old iPhone 7. After reading several reviews I went for a ‘good’. condition and I was not disappointed. It arrived within two days and looked brand new. Not a mark on it. So pleased my daughter has bought an identical iPhone 12 in a different colour and again, it looks brand new. Will definitely be ordering from Back Market in the future and I would recommend to anyone thinking of buying a new mobile to buy reconditioned.
Reviewed in United Kingdom on 19 April 2025
iPhone 12 128GB - Purple - UnlockedVicky D.
Purchased on the 27 December 2024
Verified purchaseOver the moon with my purchase ordered it and was delivered the next day being a pensioner was a bit apprehensive in transferring all my information from my iPhone 8 but I should not of been did everything myself no help needed as for my new. Refurbished iPhone 12. Was in perfect condition lovely colour and what value for money would highly recommend back market great service many thanks
Reviewed in United Kingdom on 6 April 2025
iPhone 12 128GB - Purple - UnlockedPeter W.
Purchased on the 13 December 2024
Verified purchaseReconditioned iPhone 12/128GB - Black - Unlocked + protective case ordered as a Christmas present, therefore, not yet in use. However, the items arrived ahead of schedule and were expertly packed for shipment. The iPhone was In immaculate condition with handy aide memoir providing information about transferring data from old phone to new and included a USB-C charging cable. Thank you for a quality used product at a very competitive price. Although not yet in use and time will tell this product could easily pass for brand new.
Reviewed in United Kingdom on 18 April 2025
iPhone 12 128GB - Black - UnlockedJamie D.
Purchased on the 22 October 2024
Verified purchaseThis was a Xmas present for my partner, her phone broke so she has had it early. I paid for an “excellent” refurbishment but as soon as the phone was started it flashed up that the battery wasn’t an Apple battery, also seems like a few times it’s been on a go slow for certain apps but then works perfectly again after 10 minutes. She is very ver the moon with the phone but I’m a little disheartened that these messages are popping up so she is unable to check the battery life given the price paid.
Reviewed in United Kingdom on 15 April 2025
iPhone 12 128GB - Blue - UnlockedJohn B.
Purchased on the 12 April 2025
Verified purchaseAbsolutely delighted. Don’t think I could tell the difference between refurbished and new. Transfer of data etc from my iPhone 7 was very easy and apart from facial recognition as opposed to finger print and later OS the two systems were very similar so very easy to get along with. Very pleased to note battery health was 100%. When the time comes to upgrade I’ll be straight back to Black Market!
Reviewed in United Kingdom on 27 April 2025
iPhone 12 128GB - Black - UnlockedBrian R.
Purchased on the 31 January 2025
Verified purchaseVery first iPhone & I love it. Couldn't afford a new one so thought a refurbished one might be the next best thing. Very impressed with the condition of the phone. The website and ordering was so easy to use and delivery was super speedy. Well done everyone at Back Market!
Reviewed in United Kingdom on 10 April 2025
iPhone 12 64GB - Blue - UnlockedDavid M.
Purchased on the 25 December 2024
Verified purchaseI had opted for a refurbished iPhone in good condition so was expecting the phone to show signs of damage but was really pleased to find out that the phone was totally unmarked and in excellent condition, also the cost of the phone was really good value. I would definitely recommend this company to anyone.
Reviewed in United Kingdom on 25 April 2025
iPhone 12 128GB - Black - UnlockedSamantha T.
Purchased on the 2 December 2024
Verified purchaseMy first time purchasing a refurbished phone and I can honestly say that I am converted and will never buy a new phone again! Back Market sent me exactly what was described on their website and I am very happy with my phone!
Reviewed in United Kingdom on 23 April 2025
iPhone 12 64GB - Purple - UnlockedJulie W.
Purchased on the 1 October 2024
Verified purchaseVery please the phone has been great no complaints and I would recommend buying from back market. I was apprehensive about a refurbished phone and I did go for the upper end of the reviews on your site. All I can say is thank you. I took a chance and I had nothing to worry about.
Reviewed in United Kingdom on 13 April 2025
iPhone 12 128GB - Purple - UnlockedSandra G.
Purchased on the 26 October 2024
Verified purchaseThis is the 3rd time I have purchased from BM and once again I have had an awesome experience. I'm delighted with my purchase and with customer service support to return another phone I had inadvertently purchased. I always suggest people try BackMarket reconditioned phones because of my own experience.
Reviewed in United Kingdom on 11 April 2025
iPhone 12 64GB - Purple - Unlocked