- J
Jodie R.
Purchased on the 26 November 2024
Verified purchasefantastic deal even better service bought my son a iPhone 12 64gb excellent condition not only did it arrive a day early than expected there was a hand written note saying we sent you a 128gb instead the phone is like it's brand new I will definitely be shopping here again ty london
Condition
Excellent
Reviewed in United Kingdom on 27 November 2024
- B
Brandy Y.
Purchased on the 22 November 2024
Verified purchaseBack market should be rated the best refurbished seller My iPhone 12 came as new. With not even a single scratch on its I love it’s so much and all thanks so Back market
Condition
Fair
Reviewed in United Kingdom on 23 November 2024
- J
Jocelyn E.
Purchased on the 3 February 2025
Verified purchaseI ordered an iPhone 12 to replace my old iPhone 7. After reading several reviews I went for a ‘good’. condition and I was not disappointed. It arrived within two days and looked brand new. Not a mark on it. So pleased my daughter has bought an identical iPhone 12 in a different colour and again, it looks brand new. Will definitely be ordering from Back Market in the future and I would recommend to anyone thinking of buying a new mobile to buy reconditioned.
Condition
Good
Reviewed in United Kingdom on 18 February 2025
- V
Vanessa W.
Purchased on the 8 August 2025
Verified purchaseThe phone itself is super and in excellent condition. Now, I am not tech savvy but managed to follow the onscreen instructions and transfer all the info from my very old iPhone onto this new one once I realised they both had to be well charged up. Swapping the SIM was fiddly but I did it. I'm still learning to use the phone and keep taking screenshots by mistake but I'm sure this will be useful one day. I am so glad I did not pay for a brand new phone as you really couldn't tell the difference with the Back Market refurbished one.
Condition
Excellent
Reviewed in United Kingdom on 27 August 2025
- J
Joss W.
Purchased on the 31 July 2025
Verified purchaseExcellent service! Bought for my son’s first phone to secondary school and it has not disappointed! Went for the excellent condition iPhone as it was on offer and it came in impeccable condition. For anyone who may be uneasy about a refurbished “second hand” phone, don’t be. Great product, great service and came very quick. Will be using again in the future!
Condition
Excellent
Reviewed in United Kingdom on 17 August 2025
- S
Safia W.
Purchased on the 29 July 2025
Verified purchaseReally pleased with this reconditioned iPhone12. Super condition and function. I just need to update my knowledge, after using a ‘museum model’ for so long. Very happy with this ‘new toy’ the green element and price also much appreciated. Well done!
Condition
Fair
Reviewed in United Kingdom on 14 August 2025
- L
Lauren G.
Purchased on the 2 July 2025
Verified purchaseMy daughter is very happy with her new phone! Although this was rated as 'good', we really couldn't tell it is refurbished and not brand new. It arrived well packaged, and was easy to set up and start using. Better than I expected.
Condition
Fair
Reviewed in United Kingdom on 20 July 2025
- V
Vicky D.
Purchased on the 27 December 2024
Verified purchaseOver the moon with my purchase ordered it and was delivered the next day being a pensioner was a bit apprehensive in transferring all my information from my iPhone 8 but I should not of been did everything myself no help needed as for my new. Refurbished iPhone 12. Was in perfect condition lovely colour and what value for money would highly recommend back market great service many thanks
Condition
Good
Reviewed in United Kingdom on 5 January 2025
- J
Jude A.
Purchased on the 4 September 2025
Verified purchaseI love this site. This is the 3rd phone that I have purchased. Excellent service. Trade-in service was easy and in my bank within days! The iphone 12 was well priced and arrived before due date. Granddaughter loves it ❤️
Condition
Good
Reviewed in United Kingdom on 14 September 2025
- G
Gem C.
Purchased on the 11 August 2025
Verified purchaseI purchased this as my poor iphone 6s is no longer supported and can no longer run the apps. I thought that iphone 12's functionality would suit my needs so purchased one in excellent condition with a standard battery. I am so happy with my purchase! The battery (which was my main concern, buying secondhand) is great and lasts a whole day with normal use - I work through my phone a lot so constantly need to access docs via apps etc. I haven't run out of charge yet on a full day's use so 5* for that! The phone is also in excellent condition, as advertised, and I love the green. It came with a dark green case too, which I will use when working outdoors. I purchased a second, clear case with screen protectors too for general, everyday use and both are equally good. Would definitely recommend buying from Back Market!
Condition
Excellent
Reviewed in United Kingdom on 24 August 2025