musicMagpie

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 3 years

Overall rating

2,881 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Appearance

    4.5/5

  • Accessories

    4.2/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.4/5

  • Shipping

    4.6/5

Reviews

  • Itohan vera I.

    Verified

    Reviewed 01/02/2026, United Kingdom.

    This is awesome iPhone 12, at first I wasn't sure about it because it's a refurbished phone but my son convinced me to try it that if it doesn't work I can return it, but it came just like new, with no scratch and I have been using it for the past 7 days and it works so perfectly and the battery takes the whole day, i will definitely recommend. Thanks back market

    Condition

    Excellent

    Purchased

    24/01/2026

  • Kaiya S.

    Verified

    Reviewed 04/02/2026, United Kingdom.

    Was my first ever time using backmarket and I was really weary, but the phone came in near perfect condition (baring the smallest scratch near the camera). Works amazingly and have had no issues with it whatsoever! Definitely recommend!!

    Condition

    Premium

    Purchased

    02/02/2026

  • Kieshea B.

    Verified

    Reviewed 02/01/2026, United Kingdom.

    Ordered premium condition and got premium condition 😍 no scratches , marks or dints anywhere on the phone and everything works perfectly fine the battery so far is also very good maximum capacity is 98% so it’s perfect

    Condition

    Premium

    Purchased

    30/12/2025

  • Ionut oliviu V.

    Verified

    Reviewed 16/06/2025, United Kingdom.

    I was skeptical at first hand but ordered iphone 16 plus for my girlfriend ,ive chosen the excellent condition and received a brand new iphone with 100% battery and 7 charging cycles with almost 200£ discount from new from the store

    Condition

    Premium

    Purchased

    13/06/2025

  • Joy tamarapriye T.

    Verified

    Reviewed 28/10/2025, United Kingdom.

    When I choose the “fai” option, I guess I was just hoping it would have a few scratch here and there, but when it came!!!! Omg it looks so clean, no scratch, not broken screen, battery life was very good, definitely in good condition. Love it

    Condition

    Fair

    Purchased

    15/10/2025

  • Iwona S.

    Verified

    Reviewed 07/09/2025, United Kingdom.

    I couldn’t be happier right now with this amazing phone! I was in desperate need of a new one and wasn’t sure if I should spend all that money on a brand-new device. I’m so glad I didn’t — I paid almost half the price and got a brilliant phone! I chose the “Good” condition option and, guess what? There wasn’t a single mark on it, and it works absolutely perfectly. I’m super happy with my purchase and will definitely use this service again in the future if I need another device! 😃😃

    Condition

    Good

    Purchased

    27/08/2025

  • Vivienne G.

    Verified

    Reviewed 21/12/2025, United Kingdom.

    I am thrilled to bits with my iPhone 16 plus. When it says it’s like new, that’s not an overstatement, it really is like new. I will definitely be using BackMarket again in the future.

    Condition

    Premium

    Purchased

    09/12/2025

  • Maisie S.

    Verified

    Reviewed 26/09/2025, United Kingdom.

    I bought the 16 pro max in premium condition. I feel like this is the way to go, it’s basically like getting a new phone but without the apple box. The screen is in perfect condition NO SCRATCHES. And my battery health is at 100% with only 15 charge cycles. Whoever had this phone before barely used it, I’m chuffed with this phone. 😍😍😍

    Condition

    Premium

    Purchased

    23/09/2025

  • Arslan S.

    Verified

    Reviewed 22/09/2025, United Kingdom.

    I recently bought an iPhone XS from Back Market, and I couldn’t be more pleased. The phone arrived on time, well packaged, and in excellent condition just as described. It looks almost brand new, with barely any signs of use, and works flawlessly. I was initially unsure about buying refurbished, but Back Market has exceeded my expectations. The quality and price make it a win all around. I’ll definitely purchase from them again.

    Condition

    Premium

    Purchased

    05/09/2025

  • Lynn C.

    Verified

    Reviewed 09/03/2026, United Kingdom.

    This is not the first time I have ordered items from Back Market, and I can honestly say that I've always more extremely happy with every product I have received, added to which you can pretty much guarantee I will be using their services again. They offer great products, excellently refurbished, at competitively, affordable prices - all in addition to prompt, timely delivery and great Customer Service. What more can any customer expect...?

    Condition

    Excellent

    Purchased

    27/02/2026

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