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117,600 verified reviews in the last 10 years.
Harry B.
Purchased on the 16 July 2025
Verified purchaseThe phone was in really good condition, screen and back was flawless. Really responsive screen display, basically everything you need in a phone, practically no difference although refurbished. But the screen protector that comes with the phone is terrible, it affects the detection of your fingers onto your screen so it wont be that accurate or responsive.
Condition
Excellent
Reviewed in United Kingdom on 19 July 2025
Getrude D.
Purchased on the 12 July 2025
Verified purchaseI chose the ‘Good’ condition with a new battery, but the phone looks excellent—with just a few small scratches. It came with 100% battery health, a screen protector, and a phone cover. The phone was ready to use straight out of the box, which was perfect. I love it.
Condition
Good
Reviewed in United Kingdom on 13 July 2025
Jan H.
Purchased on the 23 January 2025
Verified purchaseFirst time buying a refurbished phone, definitely won't be the last time! Chose a 'Good' condition iPhone 11 and it is absolutely immaculate, not a mark on it! Delivered within 2 days, beautifully packaged in a new box with new charging cable. Fantastic job Back Market! Feeling really good about helping the environment and you have certainly helped my bank balance.
Condition
Good
Reviewed in United Kingdom on 6 February 2025
Anthony B.
Purchased on the 5 June 2025
Verified purchaseNever bought a refurbished phone before so a bit sceptical. I need on for work but I'm no techie geek so a replacement for my old 11 would be fine. I got it at a great price and a really fair trade price in on my old phone. Delivered quickly with no fuss. Really pleased with my order and the process was seamless. Will definitely use Backmarket in the future Heartily recommend!!
Condition
Good
Reviewed in United Kingdom on 16 June 2025
Sandra S.
Purchased on the 27 May 2025
Verified purchaseI was apprehensive about buying a refurbished phone but could not afford a new one. The phone arrived promptly and my granddaughter transferred everything from my old phone to the new one. In all honesty I am delighted with it. I would recommend anyone considering a change of phone use Back Market
Condition
Good
Reviewed in United Kingdom on 11 June 2025
Roisin L.
Purchased on the 2 June 2025
Verified purchaseiPhone 11 bought for my daughter. Very happy with the product. Excellent quality. Looks like new. Works extremely well and battery is long lasting. Will buy again from this website and will definitely recommend back market to other people.
Condition
Good
Reviewed in United Kingdom on 15 June 2025
Jo H.
Purchased on the 4 June 2025
Verified purchaseI bought an iPhone 11 a few months ago, my friend needed an phone upgrade so I recommended your site, she was impressed with the choice available and ordered. Phone is now in use and she is very happy with it. I am now looking for an iPad and will be looking to order shortly.
Condition
Excellent
Reviewed in United Kingdom on 25 June 2025
Wayne L.
Purchased on the 5 February 2025
Verified purchaseI would like to express my gratitude once again to Black Market. This is my second purchase. This time, it was a gift for my dear mother, an iPhone 11. She was truly delighted with the gift, it was in her favorite color purple. The phone was delivered in excellent condition as described and for a fraction of the price. The delivery was quite speedy. I highly recommend Black Market.
Condition
Excellent
Reviewed in United Kingdom on 20 February 2025
Alice W.
Purchased on the 6 February 2025
Verified purchasePhone was excellent value. Really happy with accurate description, easy ordering and very prompt service.. My family have bought goods from this company before so it is our go to company for reconditioned electrical goods. My first phone reconditioned purchase I have had for 5 years aaprox and it’s only its age not being able to use certain apps that made me update phone.
Condition
Good
Reviewed in United Kingdom on 17 February 2025
Stanley F.
Purchased on the 10 August 2025
Verified purchaseHaving bought phones and tablets from back!market before I was sure this time wouldn't disappoint but it was even better the phone I bought is just like new and the battery last for a least two days Needles o day I am very happy with my purchase
Condition
Excellent
Reviewed in United Kingdom on 24 August 2025