By selecting “Accept all” you allow Back Market and our partners to use cookies and to share your data for all these purposes. We and our partners use cookies and similar tools to measure our site's audience, evaluate the performance of our ads, and show you personalized content and ads.
Except for cookies that are essential for navigating our site, we use these cookies and share your data only with your consent. Learn more about cookies. You can change your mind and modify your choices at any time by going to the "Cookies and privacy settings" section at the bottom of any page. Read our Cookie policy and Data Protection Policy for more info.
2,993 verified reviews in the last 24 months.
Braith G.
Purchased on the 16 January 2025
Verified purchaseGood little laptop. No issues with the product itself. Only problem is Backmarket seem to have issues sending proper products. Bought this as the first refurbished laptop I bought from them had a broken charger and the charging port was very loose. This laptop arrived in better condition but the wifi chip was not installed properly so I had to take the laptop apart and fix it myself. It also had not been factory reset. Seems like they need better quality control.
Condition
Good
Reviewed in United Kingdom on 2 February 2025
Curtis V.
Purchased on the 15 January 2025
Verified purchaseWhen i bought my laptop an Elitebook 2019 ryzan, i was skeptical and didn't know what to expect. But i have to say i was impressed when it arrived it was more than what i expected for a second hand laptop. I'd recommend BackMarket to anyone looking to get a refurbished laptop.
Condition
Good
Reviewed in United Kingdom on 26 January 2025
Karen W.
Purchased on the 24 November 2024
Verified purchaseSecond time I've bought off back market and a great experience again. Easy to order , very quick delivery. Very well packed. And a fantastic product!!! I bought a reconditioned laptop and you would never of known it wasn't brand new! Very happy indeed.
Condition
Good
Reviewed in United Kingdom on 2 January 2025
Beverley C.
Purchased on the 28 September 2024
Verified purchaseI recently purchased a refurbished laptop from Back Market. The product was marketed as being in good condition. The laptop arrived in a couple of days and on time. Upon opening the condition was definitely at the top end of being good. The laptop was very easy to set up, helpful step by step instructions were available as soon as I logged on. I have now been using the product for a couple of weeks and am really happy with the purchase.
Condition
Good
Reviewed in United Kingdom on 14 October 2024
Coco P.
Purchased on the 5 July 2025
Verified purchaseIt works extremely well. So far, I have downloaded quite intensive software (100gb worth) and the Laptop has not slowed down or faltered at all. Screen looks good and the Laptop looks as if brand new. Only down side is that battery drains quite quickly but not anymore than I have experienced with other HP laptops. Really Happy with the purchase!
Condition
Excellent
Reviewed in United Kingdom on 23 July 2025
Ifedayo O.
Purchased on the 25 July 2025
Verified purchaseThe device was in cosmetic and performance condition. However, the charger was getting too hot, l am looking forward to getting another charger to protect the device. I must commend Backmarket for the quality service.
Condition
Good
Reviewed in United Kingdom on 13 August 2025
Jackie V.
Purchased on the 30 April 2025
Verified purchaseImpressed by everything so far. Good quality, no sign of it being refurbished. Windows 11 takes a bit of getting used to but so far so good
Condition
Good
Reviewed in United Kingdom on 15 May 2025
Israel B.
Purchased on the 8 April 2025
Verified purchaseI recently purchased this Hp Elitebook from Back Market and I couldn’t be happier with the experience. The device arrived well-packaged and in mint condition—honestly, it looks and feels brand new. Performance-wise, it runs smoothly, boots up quickly, and handles everything I need without a hitch. What really impressed me is the value for money. I saved a significant amount compared to buying new, and I feel great knowing I made an environmentally friendly choice too.
Condition
Excellent
Reviewed in United Kingdom on 22 April 2025
Emma F.
Purchased on the 31 March 2025
Verified purchaseI love my HP EliteBook 840. It arrived looking like a brand new laptop, very clean, everything working brilliantly and easy to set up. I can't believe I have a whizzy "new" laptop for a fraction of the price of a brand new one. Thank you Back Market!
Condition
Fair
Reviewed in United Kingdom on 21 April 2025
Jenny A.
Purchased on the 24 July 2025
Verified purchaseVery pleased with my HP EliteBook 840 G6. Very good condition was easy to set up and works well. Thank you Backmarket.
Condition
Good
Reviewed in United Kingdom on 10 August 2025