Customer reviews for Refurbished HP Pavilion

2,993 verified reviews in the last 24 months.

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  • B

    Braith G.

    Purchased on the 16 January 2025

    Verified purchase

    Good little laptop. No issues with the product itself. Only problem is Backmarket seem to have issues sending proper products. Bought this as the first refurbished laptop I bought from them had a broken charger and the charging port was very loose. This laptop arrived in better condition but the wifi chip was not installed properly so I had to take the laptop apart and fix it myself. It also had not been factory reset. Seems like they need better quality control.

    Item

    Hp EliteBook 830 G5 13-inch (2017) - Core i5-8350U - 8GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 2 February 2025

  • C

    Curtis V.

    Purchased on the 15 January 2025

    Verified purchase

    When i bought my laptop an Elitebook 2019 ryzan, i was skeptical and didn't know what to expect. But i have to say i was impressed when it arrived it was more than what i expected for a second hand laptop. I'd recommend BackMarket to anyone looking to get a refurbished laptop.

    Item

    Hp EliteBook 745 G6 14-inch (2019) - Ryzen 7 Pro 3700U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 26 January 2025

  • K

    Karen W.

    Purchased on the 24 November 2024

    Verified purchase

    Second time I've bought off back market and a great experience again. Easy to order , very quick delivery. Very well packed. And a fantastic product!!! I bought a reconditioned laptop and you would never of known it wasn't brand new! Very happy indeed.

    Item

    Hp EliteBook 745 G6 14-inch (2019) - Ryzen 7 Pro 3700U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 2 January 2025

  • B

    Beverley C.

    Purchased on the 28 September 2024

    Verified purchase

    I recently purchased a refurbished laptop from Back Market. The product was marketed as being in good condition. The laptop arrived in a couple of days and on time. Upon opening the condition was definitely at the top end of being good. The laptop was very easy to set up, helpful step by step instructions were available as soon as I logged on. I have now been using the product for a couple of weeks and am really happy with the purchase.

    Item

    Hp EliteBook 840 G5 14-inch (2017) - Core i5-8350U - 8GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 14 October 2024

  • C

    Coco P.

    Purchased on the 5 July 2025

    Verified purchase

    It works extremely well. So far, I have downloaded quite intensive software (100gb worth) and the Laptop has not slowed down or faltered at all. Screen looks good and the Laptop looks as if brand new. Only down side is that battery drains quite quickly but not anymore than I have experienced with other HP laptops. Really Happy with the purchase!

    Item

    Hp EliteBook 840 G6 14-inch (2019) - Core I5-8365U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 23 July 2025

  • I

    Ifedayo O.

    Purchased on the 25 July 2025

    Verified purchase

    The device was in cosmetic and performance condition. However, the charger was getting too hot, l am looking forward to getting another charger to protect the device. I must commend Backmarket for the quality service.

    Item

    Hp EliteBook X360 1030 G4 13-inch (2018) - Core i5-8265U - 8GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 13 August 2025

  • J

    Jackie V.

    Purchased on the 30 April 2025

    Verified purchase

    Impressed by everything so far. Good quality, no sign of it being refurbished. Windows 11 takes a bit of getting used to but so far so good

    Item

    Hp EliteBook 840 G6 14-inch (2019) - Core I5-8365U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 15 May 2025

  • I

    Israel B.

    Purchased on the 8 April 2025

    Verified purchase

    I recently purchased this Hp Elitebook from Back Market and I couldn’t be happier with the experience. The device arrived well-packaged and in mint condition—honestly, it looks and feels brand new. Performance-wise, it runs smoothly, boots up quickly, and handles everything I need without a hitch. What really impressed me is the value for money. I saved a significant amount compared to buying new, and I feel great knowing I made an environmentally friendly choice too.

    Item

    Hp EliteBook 830 G8 13-inch (2021) - Core i7-1185G7 - 16GB - SSD 512 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 22 April 2025

  • E

    Emma F.

    Purchased on the 31 March 2025

    Verified purchase

    I love my HP EliteBook 840. It arrived looking like a brand new laptop, very clean, everything working brilliantly and easy to set up. I can't believe I have a whizzy "new" laptop for a fraction of the price of a brand new one. Thank you Back Market!

    Item

    Hp EliteBook 840 G7 14-inch (2020) - Core i5-10310U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 21 April 2025

  • J

    Jenny A.

    Purchased on the 24 July 2025

    Verified purchase

    Very pleased with my HP EliteBook 840 G6. Very good condition was easy to set up and works well. Thank you Backmarket.

    Item

    Hp EliteBook 840 G6 14-inch (2019) - Core I5-8365U - 8GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 10 August 2025