Customer reviews for Refurbished Galaxy S23 Ultra

3,102 verified reviews in the last 24 months.

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  • D

    Dimitar K.

    Purchased on the 11 April 2025

    Verified purchase

    I recently purchased a Samsung Galaxy S23 Ultra from Back Market and wanted to share my experience. As someone looking for a high-end smartphone without paying full retail price, Back Market offered exactly what I needed. The ordering process was straightforward and user-friendly. The product listings clearly showed the condition of the device, included accessories, and warranty information. I appreciated the detailed grading system that helped me understand exactly what to expect from my "refurbished" purchase. My Samsung Galaxy S23 Ultra arrived well-packaged and in the condition described on the website. The phone functions perfectly - the powerful Snapdragon processor handles everything I throw at it, and the camera system (especially that 200MP main sensor) takes incredible photos. Battery life has been excellent, and the screen is flawless with no signs of previous use. What really stands out about Back Market is their commitment to sustainable tech. Knowing my purchase extended the life of a premium device while reducing electronic waste made me feel good about my decision. Their customer service was responsive when I had a question about delivery timing. The 12-month ...

    Reviewed in United Kingdom on 21 April 2025

    Galaxy S23 Ultra 1000GB - Beige - Unlocked
  • J

    James H.

    Purchased on the 10 April 2025

    Verified purchase

    I can't justify spending over a thousand pound on a phone so I decided to buy a refurbished galaxy s23 ultra, I paid extra for an immaculate screen but left the body as gently used. In all it cost me £415 and I must say the phone looks as if it's hardly ever been used, the screen is perfect and the body is also in perfect condition,not to mention the fast delivery. I will be ordering 1 again for the wife for her birthday.

    Reviewed in United Kingdom on 20 April 2025

    Galaxy S23 Ultra 512GB - Grey - Unlocked
  • S

    Sharon B.

    Purchased on the 18 June 2025

    Verified purchase

    My new to me phone arrived within 2 days, really fast to say it had to travel over sea, really impressed. It's just like having a brand new phone, no one would ever know that it is refurbished. I will definitely use Back Market for any future tech needs. Over all experience - Execellent

    Reviewed in United Kingdom on 3 July 2025

    Galaxy S23 Ultra 256GB - Green - Unlocked
  • A

    Alice A.

    Purchased on the 2 June 2025

    Verified purchase

    I was a little sceptical about used or refurbished phones but thos cut me speeches. It's free from scratch and came as new. I couldn't believe i was holding a refurbished phone. Thank you Back Market

    Reviewed in United Kingdom on 16 June 2025

    Galaxy S23 Ultra 256GB - Purple - Unlocked
  • A

    Arsalan A.

    Purchased on the 1 May 2025

    Verified purchase

    The phone was perfect. I was a bit skeptical about buying a refurbished phone especially in a fair condition but I was amazed with what I got. The phone doesn't look scratch or damaged and the battery is in good condition as well. I 100% recommend buying their products without fear

    Reviewed in United Kingdom on 18 May 2025

    Galaxy S23 Ultra 256GB - Black - Unlocked
  • A

    Ayesha C.

    Purchased on the 29 March 2025

    Verified purchase

    The phone is in immaculate condition. I also love the colour...I can't fault Back Market, the phone arrived swiftly too. I would have never dreamed of buying a refurbished phone, I would get a brand new phone via a new contract. I can honestly say, I'm done with new contracts for three years and brand new phones. I would definitely buy from Back Market again. I would recommend Back Market!

    Reviewed in United Kingdom on 13 April 2025

    Galaxy S23 Ultra 512GB - Purple - Unlocked
  • L

    Lois S.

    Purchased on the 12 March 2025

    Verified purchase

    This is the first time buying a refurbished phone so I was a little worried. I brought a phone in 'good' condition and have to say I'm so impressed. It's in near perfect condition and is working as if it was brand new. I paid extra for the faster delivery and it was delivered the next day. Will definitely be using this company again.

    Reviewed in United Kingdom on 15 March 2025

    Galaxy S23 Ultra 256GB - Black - Unlocked
  • R

    Robert G.

    Purchased on the 2 May 2025

    Verified purchase

    Absolutely awesome condition refurbished Samsung Galaxy S23 Ultra came the day after I ordered it Really pleased with the order Well done Backmarket

    Reviewed in United Kingdom on 11 May 2025

    Galaxy S23 Ultra 512GB - Grey - Unlocked
  • L

    Lan B.

    Purchased on the 15 February 2025

    Verified purchase

    Exactly as described at a fair price. Perfect for my teen son who wanted a decent phone model but wasn’t fussy about new/refurbished. Very pleased with the product and service and would buy from Backmarket again.

    Reviewed in United Kingdom on 2 March 2025

    Galaxy S23 Ultra 512GB - Green - Unlocked
  • H

    Henry B.

    Purchased on the 13 February 2025

    Verified purchase

    First time, taking a 'punt' at a refurbished phone purchase & was not disappointed. Outstanding, fast (less than 48 hours) service from initial order to receiving my S23 Ultra (advertised as in excellent condition) & of which was in 'mint condition' at a price that is a fraction of the current retail price. No nonsense customer service between both Back Market & delivery company was fantastic; notified / kept informed of said delivery every step of the way. I highly recommend (it's a no brainer), if you are hesitant of a refurb purchase - this is one customer that will defo be opting for the refurbished purchase option in the future (Back Market is the place to shop!)

    Reviewed in United Kingdom on 24 February 2025

    Galaxy S23 Ultra 512GB - Green - Unlocked