Customer reviews for Refurbished Galaxy S23 Ultra

4,196 verified reviews in the last 10 years.

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  • T

    Thon H.

    Purchased on the 15 July 2025

    Verified purchase

    I have been a long time buyers at ebay.co.uk. But its my first time I have bought a refurbished mobile phone from Back Market. Galaxy S23 Ultra arrived faster than expected. Its state is like brand new except a small scratch on the top of it which is not easily seen. I am very delighted with this phone!

    Item

    Galaxy S23 Ultra 256GB - Black - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 28 July 2025

  • D

    Dimitar K.

    Purchased on the 11 April 2025

    Verified purchase

    I recently purchased a Samsung Galaxy S23 Ultra from Back Market and wanted to share my experience. As someone looking for a high-end smartphone without paying full retail price, Back Market offered exactly what I needed. The ordering process was straightforward and user-friendly. The product listings clearly showed the condition of the device, included accessories, and warranty information. I appreciated the detailed grading system that helped me understand exactly what to expect from my "refurbished" purchase. My Samsung Galaxy S23 Ultra arrived well-packaged and in the condition described on the website. The phone functions perfectly - the powerful Snapdragon processor handles everything I throw at it, and the camera system (especially that 200MP main sensor) takes incredible photos. Battery life has been excellent, and the screen is flawless with no signs of previous use. What really stands out about Back Market is their commitment to sustainable tech. Knowing my purchase extended the life of a premium device while reducing electronic waste made me feel good about my decision. Their customer service was responsive when I had a question about delivery timing. The 12-month ...

    Item

    Galaxy S23 Ultra 1000GB - Beige - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 21 April 2025

  • O

    Oleksandr G.

    Purchased on the 6 July 2025

    Verified purchase

    Galaxy s23 ultra from backmarket works perfectly. Condition is better than I could expect for this price. Thank you.

    Item

    Galaxy S23 Ultra 256GB - Black - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 20 July 2025

  • C

    Claire S.

    Purchased on the 27 August 2025

    Verified purchase

    After much research I decided to go for a Samsung, after never having one before. The S23 ultra gets great reviews even though its not the newest model. First time i have brought a reconditioned phone , and I have been pleased with it. Condition good- has one scratch on the screen very minor and a couple of scratches on the edge - with a cover on it no one would ever know. This phone is far superior to my previous Google pixel phone in every way- im loving it so far .

    Item

    Galaxy S23 Ultra 512GB - Green - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 10 September 2025

  • J

    James H.

    Purchased on the 10 April 2025

    Verified purchase

    I can't justify spending over a thousand pound on a phone so I decided to buy a refurbished galaxy s23 ultra, I paid extra for an immaculate screen but left the body as gently used. In all it cost me £415 and I must say the phone looks as if it's hardly ever been used, the screen is perfect and the body is also in perfect condition,not to mention the fast delivery. I will be ordering 1 again for the wife for her birthday.

    Item

    Galaxy S23 Ultra 512GB - Grey - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 20 April 2025

  • B

    Barry O.

    Purchased on the 19 August 2025

    Verified purchase

    I've purchased two phones from Back Market and have been thoroughly impressed both times. The devices arrived quickly, were securely packaged, and matched the quality promised—if not better. It's clear that Back Market is a trustworthy company committed to delivering reliable, high-quality refurbished phones. Their service has been consistently smooth, and I wouldn’t hesitate to buy from them again.

    Item

    Galaxy S23 Ultra 512GB - Black - Unlocked

    Condition

    Premium

    Reviewed in United Kingdom on 1 September 2025

  • D

    Derrick A.

    Purchased on the 23 July 2025

    Verified purchase

    The phone arrived in time. I'm really amazed about the condition of the phone.... It does not really look like a used or refurbished one, the phone is just like a brand new phone The battery is very strong. Will keep buying from back market

    Item

    Galaxy S23 Ultra 512GB - Beige - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 24 August 2025

  • V

    Vanille V.

    Purchased on the 1 August 2025

    Verified purchase

    Simply perfect. I was a bit worried about taking a fair condition but I had budget constraints. And I couldn't be happier I didn't go for a higher condition as my phone only has a few tiny scratches on the sides that aren't even visible with a case on. It works perfectly and I still can't believe how big of an upgrade this phone is for half the price of my previous phone. Won't be going through anything else than refurbished from now on!

    Item

    Galaxy S23 Ultra 512GB - Purple - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 18 August 2025

  • S

    Susan W.

    Purchased on the 21 August 2025

    Verified purchase

    Was thrilled to bits with the Galaxy S23 Ultra, I am not very tech minded but I think I made the right choice, it was delivered well before the day I was given so that was a plus, the phone was like new and did not have a mark on it, the battery is good and holds its charge well. I will certainly use BackMarket when I am next ready for an upgrade.

    Item

    Galaxy S23 Ultra 256GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 3 September 2025

  • B

    Bailey J.

    Purchased on the 12 July 2025

    Verified purchase

    Perfect condition for "fair", I've counted 3 chips in the phone, two on the bottom camera bump and one of the left side of the frame. Screen is pretty much flawless, 2 minor scratches/cracks in the screen which are only visible if you really look for them. As for performance I used geekbench to benchmark the phone and actually got above average performance. The phone can run anything, albeit extremely demanding mobile games when their settings are maxed out. Battery life is alright, lasts longer than an iphone and it won't cost hundreds to get it replaced, same goes for screen. Speakers are fine also. I'm really not sure what the other three entire grades mean for the phone, I was expecting a phone with a giant crack, bad battery, camera or sound but I got a pretty much perfect phone for a refurbished item that's been out for nearly 3 years now Overall amazing phone, the last Samsung phone with a curved screen that can you run anything you throw at it. I don't need to mention the camera but the 10x optical zoom is very cool.

    Item

    Galaxy S23 Ultra 512GB - Black - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 27 July 2025