Customer reviews for Refurbished Dell XPS

Woooo - I LOVE Backmarket! New Dell Inspiron worked out of the box - loaded with Windows 11 - seamless - the order arrived almost immediately - and for £250 it’s a great laptop for personal use - emails, net surfing and streaming videos😹😹👍🎉🎉 And for a device in fair condition it looks great / screen and keyboard are mint - one tiny flaw on outer case but for the price it’s what’s inside that counts and that’s guaranteed refurbished and that’s working just fine😹

Considered a refurbished laptop with reservations, but decided to go for it and bought a three year old Dell Latitude 7420, and Back Market excelled in their service, delivered in three days as they promised it would. Thumbs up great service

This's my first Tech product to purchase at back market and I am happy with my laptop, its in a very good condition, works very well and I am really grateful to have made a decision for this purchase. I also had a very good experience and support from the customer care personnel whom I dealt with when I needed clarification. I have recommended back market to my friends and family and I looking forward to more purchases in the future.

This is my first time ordering a product from Backmarket, and the delivery was even faster than I expected—it arrived the next day! The laptop is sleek, slim, and lightweight, and I’m really pleased with it. Thank you, Backmarket!

Really impressed with my laptop. Arrived the day after ordering. Laptop is in great condition, works really well, fast, easy to use. Would absolutely recommend Back Market if you need a great priced reconditioned laptop. Thank you.

The Dell arrived quickly and in pristine condition. I was able to get up and going very quickly. I sent my old Mac Air back for reconditioning and got £48 off of the already good price. It came with Windows 10 installed and though I mostly use Macs, it wasn’t long before I was able to get things set up. This is my fifth item purchased from Back Market and have been happy each time.

I have placed 2 orders for this brand, one for me and the other my friend. Except for the battery which can give you about 2 hours while streaming, the laptop is very good value for money at a time I was asked to replace some parts in my old laptop for £75. It looked really new and no one will know until I said it's refurbished. My friend saw and asked that I order for her too.

Everything about this purchase was great, from the price to the packaging to the delivery, and the kit has been refurbished to such a high standard that it looks and feels new. Great company who obviously prioritise quality. I've used you before and I'll use you again.

I couldn't figure out if I ordered a New laptop by error or not...the packaging was superb. I strongly recommend this refurbished lappy to anyone who wants to spend less but needs a very good quality lappy.

Excellent laptop in great condition. I was dissapointed the the refurbishment had not extended to turning on the TPM chip,. So not only was it not upgraded to windows11 but I had to work out what was needed, delve into the BIOS and start changing settings, before the upgrade was possible. Feels like that should be a standard part of preparing a laptop for sale in 2025. All good now though, and working well.