Customer reviews for Refurbished Apple MacBook Air

Reviews

  • Jamie T.

    Verified

    Reviewed 29/07/2025, United Kingdom.

    Received my Apple MacBook Air today (M1, 16GB Ram, 512GB SSD) and am absolutely delighted with my purchase. I required a laptop or system to setup a home music studio (I'm a songwriter) and researched this for some time. I also researched outlets to purchase refurbished units and backmarket seemed to be the place to deal with. The price was great, the item is in such good condition you couldn't distinguish it from new, and it runs great. I'm just having to wait to setup my apple ID as I spoke to apple and they have some issues right now. But other than that, so happy with this thing I can't put it down and within the next 2 months or so I will have purchased all of the required items on a rather large list. Any time I require a similar item, I will be using backmarket and I would not hesitate to recommend them to friends or colleagues. Superb products, superb service and the way they deal with customers makes you feel valued and rather like your part of some elite club lol. Thankyou guys - the first song I get published by a known artist I will contact you with details and I will note how you made it possible. Kind regards JT

    Condition

    Good

    Purchased

    27/07/2025

  • Zac G.

    Verified

    Reviewed 22/10/2025, United Kingdom.

    I was absolutely petrified buying off a refurbished brand, but I’ve received my Mac book & it seems to be brand new never used, as it’s let me add Apple care to my Mac book, which means it hasn’t been activated before, so I’m very grateful, came with the charger too, but didn’t come with original packaging so at first my expectations was it was used already, but then I turned it on set it up, and it asked me if I wanted to add Apple care to it meaning it’s not been used before, very happy with my purchase

    Condition

    Excellent

    Purchased

    20/10/2025

  • Daksh P.

    Verified

    Reviewed 05/02/2025, United Kingdom.

    I recently purchased a MacBook Air M2 from Back Market, and I have no words to express how amazing it is! This is my first time buying a refurbished product, and honestly, I was a bit scared about its condition. But when it arrived and I checked it, it looked brand new! The battery health is 100%, and the charging cycle was only three times, which is incredible. There’s not a single scratch, not even on the screen or keyboard. If Back Market had shipped it in the original MacBook box, no one would believe it’s refurbished! I’m really happy and satisfied with my purchase. Instead of spending a lot of money on a brand-new MacBook, buying refurbished is a much better option. I truly appreciate the quality and service. Highly recommended!

    Condition

    Excellent

    Purchased

    01/02/2025

  • Dace P.

    Verified

    Reviewed 24/08/2025, United Kingdom.

    Thank you so much it’s working perfectly! It is really In excellent condition! And delivery was very fast! Thank you so much! I am very pleased with my MacBook air 2019! I recommend you to everyone that wants to buy them but can’t afford a new one or is on a budget! It really does look like new!and works great!

    Condition

    Excellent

    Purchased

    22/08/2025

  • Stephanie D.

    Verified

    Reviewed 01/09/2025, United Kingdom.

    I’m so pleased with my MacBook it’s absolutely perfect for me as I’m starting out writing a book about a very personal journey I’ve been on all my life. I have a Mac at home but needed the flexibility and freedom of going anywhere (normally my favourite coffee shops) to write. I’m super pleased with my MacBook it’s in perfect condition and other than a little mark on the cover it looks brand new. It worked right from the go and once I’d sorted out my AppleID it was like I’d never been away. I guess my only concern was how good the battery would be but it’s absolutely fine I’ve used it out and about and the battery has kept me going for a couple of hours (there’s only so much coffe a girl can drink😂) with plenty left in the tank. It’s awesome. I’ve been so impressed with Back Market, the service and speed of delivery were amazing Thank You Stephanie.

    Condition

    Fair

    Purchased

    21/08/2025

  • Hannah J.

    Verified

    Reviewed 08/10/2025, United Kingdom.

    Fab condition. Couple of marks on it but as described and expected. Very fast machine. Got it to help me build a website for my small business and it works exactly as I needed! Only thing I have noticed is I cannot use Touch ID when the Mac is charging / plugged in. Not sure if that is normal for them as I’ve not had a MacBook before. Thankyou!

    Condition

    Good

    Purchased

    24/09/2025

  • Jim W.

    Verified

    Reviewed 08/09/2025, United Kingdom.

    As with all items I've had from BackMarket the Mac book arrived in excellent packaging and in good time. The condition is described as "good" but it looks as good as new to me. I can't fault either Backmarket or the supplier of the MacBook and would thoroughly recommend them both to any prospective buyer.

    Condition

    Good

    Purchased

    22/08/2025

  • Rachel M.

    Verified

    Reviewed 06/09/2025, United Kingdom.

    The device arrived promptly and was in better condition than fair, which is the condition I purchased. There were a few small scratches on the bottom on the laptop but this is insignificant as I never see them. The laptop works exactly as I would expect. I am so pleased!

    Condition

    Fair

    Purchased

    15/08/2025

  • Philip D.

    Verified

    Reviewed 01/09/2025, United Kingdom.

    Came 2 days early, I chose the fair condition but it was essentially immaculate other than a single scratch on the lid and work keys, but that is to be expected with Macs. Battery health is great screen is scratch free and runs amazing. Very pleased, surpassed my expectations

    Condition

    Fair

    Purchased

    20/08/2025

  • Karla M.

    Verified

    Reviewed 17/09/2025, United Kingdom.

    Absolutely perfect condition, it feels like a brand spanking new model. With a fantastic trade in cost for my old MacBook Pro this has been my best IT purchase in years! 100% higly recommended and will definitely purchase again (now looking at an iPhone upgrade....lol).

    Condition

    Excellent

    Purchased

    04/09/2025