Jq Solutions Ltd's customer reviews

4.6/5

1,151 verified reviews in the last 6 months.

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  • S

    Steve M.

    5/5

    Reviewed in United Kingdom on 26 December 2023

    Bought two IPhone SE (2020) for the kids and could be happier. Firstly the price was very good. Best we saw for the refurbished ones we wanted. Delivery was very quick. The product was excellent. I left it a little late to open the packages, and was thinking about ordering a case. Not only were they both in amazing condition but they came with a screen protector (already attached), a case, a cable and a stylus. So impressed. I will be back. Thank you for such an amazing produce and equally good service.
    iPhone SE (2020)

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    Purchased on the 31 October 2023

  • J

    Jasmine A.

    5/5

    Reviewed in United Kingdom on 7 March 2024

    I was a bit sceptical to purchase a refurbished phone, especially via the Internet. However, I must say it was an incredibly excellent experience. The iPhone 13 mini was delivered within two days. I paid for excellent and yes it was indeed excellent, not one scratch. And 100% battery life, I’m about to buy an iPhone 12 now from this company. Thanks a bunch!
    iPhone 13 mini

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    Purchased on the 4 March 2024

  • E

    Emily B.

    5/5

    Reviewed in United Kingdom on 22 April 2024

    I purchased an IPhone SE (2020) in ‘Good’ condition to replace my very well used IPhone 6. I was rather nervous about ordering a refurbished second hand phone but I needn’t of worried! Ordered on a Saturday morning and it arrived the following Monday, never received such fast delivery especially over a weekend. In much better condition than I expected, only a couple of specs here and there but hardly noticeable. Packaging was excellent. Came with a charging cable, Sim eject tool (very useful) and fitted with a screen protector. A real bonus, thank you! Overall very pleased with my purchase. I highly recommend this seller 👍🏻 Many thanks!
    iPhone SE (2020)

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    Purchased on the 6 April 2024

  • D

    David M.

    4.8/5

    Reviewed in United Kingdom on 24 March 2024

    Hi - I ordered an "excellent" condition iPhone 12 128GB from Back Market. Previously I had an iPhone SE so despite being quite an old phone now the iPhone 12 was a big step up for me. I'm enjoying the significantly better camera and the larger screen. Also I'm not missing the home button. The phone was pretty much as I expected and was in very good condition. There was one noticeable scuff mark on the lower outside casing but apart from that the phone looked as new. The battery runs down a little quicker than my iPhone SE but nothing significant here. Overall I'm delighted with my purchase and will definitely be recommending Back Market to anyone in the market for a refurbished phone. I will no doubt be looking to upgrade in the next year or two and will definitely be revisiting Back Market to see what is available.
    iPhone 12

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    Purchased on the 15 March 2024

  • M

    Marian W.

    4.8/5

    Reviewed in United Kingdom on 5 November 2023

    I ordered an SE22 refurbished in 'excellent' condition. It arrived ahead of schedule, and was soundly packaged. I would not be able to tell it was not a new phone! Being a novice regarding smartphones, it has taken me a while to fathom out all its complex capabilities, but I am enjoying using it and knowing that my purchase has helped the environment by saving wastage. Thank you, Back Market. You've done a good job.
    iPhone SE (2022)

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    Purchased on the 26 October 2023

  • Q

    Queen A.

    4.9/5

    Reviewed in United Kingdom on 4 November 2023

    I am pleasantly surprised! I had just ordered 5 refurbished samsung galaxy a51’s last month on amazon to give to my family in another country. Great price but there were multiple issues with the phone and 3 of them have stopped working. I was extremely sceptical with buying another refurbished phone. My daughter had been researching on this site to look for a phone for me to use. I placed the order yesterday was told that it would come next week but i received it next day! Absolutely fantastic. Straight out of the box it looks brand new, body is clean, no scratches it looks perfect 🥳 Honestly so happy with this purchase, would definitely recommend and i will be buying again soon !
    Galaxy S21 5G

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    Purchased on the 3 November 2023

  • A

    Andrew S.

    5/5

    Reviewed in United Kingdom on 19 January 2024

    My previous phone packed up after several years. As I wanted to stay with Samsung S, getting to a reconditioned phone made sense as the price wasn't too much and the phone is great. I highly recommend using Back Market!
    Galaxy S21 5G

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    Purchased on the 17 December 2023

  • V

    Vanessa F.

    5/5

    Reviewed in United Kingdom on 26 October 2023

    I bought a refurbished phone from back market, a little bit worried at first about what condition the phone would be in and if it would operate ok, my worries have soon gone, the phone I received was in excellent condition, operated as it should and i was blown away by the little extras they had included with my purchase, anyone looking to buy from here I would definitely recommend! I received a complimentary phone case, screen protector, touch phone pen, charging cable and phone opening tool, these guys went the extra mile to make my purchase worth it! Will definitely be shopping with them again. Thanks so much guys, really impressive.
    iPhone XR

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    Purchased on the 4 October 2023

  • B

    Barry H.

    4.8/5

    Reviewed in United Kingdom on 19 November 2023

    Really pleased with the phone. It is just like new so I will now only ever buy reconditioned phones. What’s the point in buying new when you can just get a new one anyway for a fraction of the price?!
    iPhone SE (2020)

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    Purchased on the 5 November 2023

  • V

    Vicky R.

    5/5

    Reviewed in United Kingdom on 9 November 2023

    Ordered a Samsung S21 marked as "excellent condition" it arrived in only 2 days and is immaculate, not a single mark on it, they even sent me a cover for it and it was £30+ cheaper than the other refurbished website I was considering using, only had it a but everything works as it should so far, I'd definitely use these again, can't see the point in spending £££ on brand new tech when the quality this company sells is so good.
    Galaxy S21 5G

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    Purchased on the 22 October 2023