Jq Solutions Ltd

Seller reviews, items and info

Approved seller with 4.6/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

8,814 verified reviews

Rating details

  • Accessories

    4.5/5

  • Appearance

    4.7/5

  • Battery

    4.4/5

  • Lens & Camera

    4.7/5

  • Overall performance

    4.6/5

  • Packaging

    4.7/5

  • Shipping

    4.8/5

Reviews

  • Andrea C.

    Verified purchase

    Reviewed 24/11/2025, United Kingdom.

    We love the new refurbished iPhone 13. Delivery was super quick and loads of info available to tell us what to do and how. The phone itself was as described, in excellent condition, and works like new. We're so pleased, as this is our first ever iPhone. Thank you Back Market.

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    12/11/2025

  • Zolanch P.

    Verified purchase

    Reviewed 01/09/2025, United Kingdom.

    I bought a premium iPhone 16 on Saturday, and it arrived on Monday. It arrived very well packaged and with all the things that it needed to arrive. Apart from this they sent me a cable and guidelines about how to set up my new iPhone, which I loved it. In the details is love and good customer service. Now I can enjoy of my new iphone, don't be scared of by a refurbished iPhone, they look like new.

    iPhone 16 128GB - Black - Unlocked

    Condition

    Premium

    Purchased

    30/08/2025

  • Kay A.

    Verified purchase

    Reviewed 18/02/2026, United Kingdom.

    Overall, extremely happy with my purchase . I ordered a fair condition iPhone 12 with New battery option . The phone was immaculate. It had a clear phone case , usb lead and the pin included free .. really impressed.

    iPhone 12 64GB - Purple - Unlocked

    Condition

    Fair

    Purchased

    07/02/2026

  • Malcolm P.

    Verified purchase

    Reviewed 25/12/2025, United Kingdom.

    Delivery good and on time Refurbished as described, Sent case and fitted with protective screen. Very good service overall. Slight hassle when transferring from old iPhone to new as the new phone was not set at Hello screen. so had to reset to transfer from settings. But overall good experience

    iPhone 13 Pro 256GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    14/12/2025

  • Karolina S.

    Verified purchase

    Reviewed 07/01/2026, United Kingdom.

    iPhone 14 – Great choice, very happy! I bought the iPhone 14 as a birthday present for my son and he is absolutely delighted with it. The phone is fast, smooth, and very easy to use. The battery life is great and easily lasts all day, even with regular use for school, messages, photos and videos. The camera quality is excellent – the photos are sharp, clear and look amazing, even in low light. The screen is bright and crisp, and everything works perfectly with no lag or issues. Overall, the iPhone 14 feels very reliable and well made. It was a fantastic birthday gift and definitely worth it. I would highly recommend it, especially for teenagers – it’s a phone that makes them genuinely happy 😊

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    27/12/2025

  • Deborah C.

    Verified purchase

    Reviewed 24/05/2026, United Kingdom.

    recieved my s23 ultra was like taking a brand new phone out the box no marks or scratches on the screen or back very happy with it would highly recomend and would buy again in the future .Oh forgot to say i orderd purple but got red but i dont mind i like the red arrived well packaged and on time .

    Galaxy S23 Ultra 256GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    13/05/2026

  • Sheree K.

    Verified purchase

    Reviewed 19/05/2026, United Kingdom.

    What a great service from start to finish. Easy to order. Looks brand new and works a treat. I am so happy. I wish I had known about Back Market sooner but will and have already recommended Back market to family and friends for when they next need a phone.

    iPhone 14 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    04/05/2026

  • Thoraya I.

    Verified purchase

    Reviewed 17/05/2026, United Kingdom.

    came with very fast shipping which was 1 day even though didn’t pay for express shipping it came installed with a screen protector and very clear instructions on what to do and came with a charger and clear case will definitely recommend to everyone

    iPhone 13 256GB - Starlight - Unlocked

    Condition

    Fair

    Purchased

    10/05/2026

  • Debbie U.

    Verified purchase

    Reviewed 13/09/2025, United Kingdom.

    I bought a iPhone 14 at fair condition and it came with 100 percent battery health!!! The seller also sent me a case and a screen protector that I was pleasantly surprised about. would definitely recommend this seller to anyone. the condition was expected with slight marks that aren't really noticeable unless you're really looking for them.

    iPhone 14 128GB - Starlight - Unlocked

    Condition

    Fair

    Purchased

    14/08/2025

  • Zeeshan A.

    Verified purchase

    Reviewed 16/02/2026, United Kingdom.

    So far, everything is going well. It actually looks and feels better than it did in the ad. I chose not to upgrade the battery, but it came with a new one anyway — not an original battery, but it’s working fine for now. Hopefully it won’t cause any issues in the future. Thank you.

    iPhone 11 Pro 256GB - Silver - Unlocked

    Condition

    Fair

    Purchased

    14/02/2026

49 products