Jq Solutions Ltd

Seller reviews, items and info

Approved seller with 4.6/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

9,204 verified reviews

Rating details

  • Accessories

    4.5/5

  • Appearance

    4.7/5

  • Battery

    4.5/5

  • Lens & Camera

    4.7/5

  • Overall performance

    4.6/5

  • Packaging

    4.7/5

  • Shipping

    4.8/5

Reviews

  • Linda F.

    Verified purchase

    Reviewed 03/09/2026, United Kingdom.

    I’m delighted with refurbished iphone 15 and the ease of ordering and quick delivery. Received well packaged within 2 days of ordering. Phone came with 100% battery charge and screen and case with not a mark on them and in excellent condition. Along with the phone the package also included USB-C charger cable, stylus, nib to remove SIM, a cheekysmiley pop up phone holder and leaflet with simple instructions on how to transfer data from old iPhone by Apple Quick Start. As a ‘senior’ technophobe I thought the transfer process may be beyond my capabilities but all went relatively smoothly (with a few blips of my own doing!) All data etc transferred within an hour. This time included unpairing Apple Watch from old phone and pairing with new. Also time spent verifying banking apps. on a new device. I definitely recommend Backmarket if you want to upgrade your phone with a great saving. Had phone a week and so far so good. Delighted 🤩

    iPhone 15 128GB - Pink - Unlocked

    Condition

    Good

    Purchased

    22/08/2026

  • Francesca R.

    Verified purchase

    Reviewed 06/08/2026, United Kingdom.

    Ordered as a replacement for a faulty Iphone bought on here, and so far, so good! The phone came already fitted with a screen protector which was a really lovely touch, as well as a phone case and touchpen. The phone is in incredible condition, everything is working very well, and I couldn’t be happier. 5 stars from me, and I would really recommend this specific refurbisher 🤩

    iPhone 13 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    31/07/2026

  • Andrea C.

    Verified purchase

    Reviewed 24/11/2025, United Kingdom.

    We love the new refurbished iPhone 13. Delivery was super quick and loads of info available to tell us what to do and how. The phone itself was as described, in excellent condition, and works like new. We're so pleased, as this is our first ever iPhone. Thank you Back Market.

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    12/11/2025

  • Tim A.

    Verified purchase

    Reviewed 29/07/2026, United Kingdom.

    This MacBook Air is like new, there are no visible marks and battery condition is still at the highest level. Super pleased with it. Also amazed that it shipped on a Sunday afternoon when I placed the order and I had it 24 hours later.

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    19/07/2026

  • Zolanch P.

    Verified purchase

    Reviewed 01/09/2025, United Kingdom.

    I bought a premium iPhone 16 on Saturday, and it arrived on Monday. It arrived very well packaged and with all the things that it needed to arrive. Apart from this they sent me a cable and guidelines about how to set up my new iPhone, which I loved it. In the details is love and good customer service. Now I can enjoy of my new iphone, don't be scared of by a refurbished iPhone, they look like new.

    iPhone 16 128GB - Black - Unlocked

    Condition

    Premium

    Purchased

    30/08/2025

  • Kay A.

    Verified purchase

    Reviewed 18/02/2026, United Kingdom.

    Overall, extremely happy with my purchase . I ordered a fair condition iPhone 12 with New battery option . The phone was immaculate. It had a clear phone case , usb lead and the pin included free .. really impressed.

    iPhone 12 64GB - Purple - Unlocked

    Condition

    Fair

    Purchased

    07/02/2026

  • Malcolm P.

    Verified purchase

    Reviewed 25/12/2025, United Kingdom.

    Delivery good and on time Refurbished as described, Sent case and fitted with protective screen. Very good service overall. Slight hassle when transferring from old iPhone to new as the new phone was not set at Hello screen. so had to reset to transfer from settings. But overall good experience

    iPhone 13 Pro 256GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    14/12/2025

  • Leannda G.

    Verified purchase

    Reviewed 07/08/2026, United Kingdom.

    My phone came in impeccable condition, you would never have known it wasn't a brand new phone. I had a slight network issue with the phone but I was sent a replacement phone within 2 days of ordering a replacement, with the new phone being in just the same perfect condition. I was able to keep my original phone until I got the replacement. I would 100% recommend Back Market, fantastic products and extreamly good customer service.

    Galaxy S24 FE 128GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    28/07/2026

  • Ben D.

    Verified purchase

    Reviewed 17/07/2026, United Kingdom.

    This is the third refurbished iPhone that I have purchased from non-Apple sources. The latest, iPhone 14, is in an excellent condition, all fully functional and with no visible defects - battery is currently on a max charge level of 92% which is better than any previous model. The delivery was made 2 days quicker than promised and the packaging was a very high standard. Overall, I give Back Market 5 stars as they have definitely gone above and beyond!

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    10/07/2026

  • Karolina S.

    Verified purchase

    Reviewed 07/01/2026, United Kingdom.

    iPhone 14 – Great choice, very happy! I bought the iPhone 14 as a birthday present for my son and he is absolutely delighted with it. The phone is fast, smooth, and very easy to use. The battery life is great and easily lasts all day, even with regular use for school, messages, photos and videos. The camera quality is excellent – the photos are sharp, clear and look amazing, even in low light. The screen is bright and crisp, and everything works perfectly with no lag or issues. Overall, the iPhone 14 feels very reliable and well made. It was a fantastic birthday gift and definitely worth it. I would highly recommend it, especially for teenagers – it’s a phone that makes them genuinely happy 😊

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    27/12/2025

24 products