I love the phone, the speakers are a bit iffy but the functionality is superb! Transferring from my android was extremely easy, the device quality lives up to its reputation and the back market refurbish team is to thank for that. I’m extremely happy with my device and look forward to working with you again.

Ordered a refurbished iPhone 11 pro. The phone came from Phones Direct in one of their boxes and was packaged well. To be fair the phone was as described and in excellent condition no scratched or marks on the case or screen, in fact it looked like a brand new phone. I haven't had an iPhone before because I usually use Samsung but I loved the phone and tried it for ten days, unfortunately it kept shutting down and starting back up for no reason, hence the 4*. This happened about six times that I know of in the ten days I had it, while web browsing and also during a phone call and a WhatsApp call. I suspect it was happening more often when I was not actually using it and I did not know. Rather than fuss about with repairs I've sent it back for a refund because it is well within the 30 days and I did not want to lose my right of a refund. The returns process was simple and I've just had a message to say that it's been delivered back to them, so now I'm just waiting for my refund. To be honest I think I was just unlucky this time so as soon as my refund hits my bank account I'll try again and order another one to replace it, maybe a different colour to make sure I don't get the sam...

I’m so pleased with my refurbished iPhone 11 Pro. It’s in great condition and just what I was hoping for 😊

I bought the cheapest iPhone 11 Pro in fair condition with a battery upgrade. The phone is actually in very good condition, with wear but no obvious scratches, and so far works flawlessly. My 3rd purchase from Backmarket,

It was easy to find a used iPhone to replace my ageing iPhone 6S. The iPhone 11 Pro in “good” condition with a new battery seemed good value. It arrived well within the delivery estimate, was well packaged. The screen looked perfect and there was perhaps one small scratch on the back. It was just over 50% charged which wasn’t a problem but I did wonder why it didn’t have a full charge. All the features that I have used seem to work well. I am very pleased with my purchase.

I ordered a 'good' quality iphone 11 pro and didn't pay extra for the battery. It has no signs of wear on it, connects quickly and charges well, so extremely pleased. It was an awesome upgrade from my old iphone 8!