iPhone 11 vs 12 vs 13
iPhone 11 vs 12 vs 13: The decision was not difficult for us.
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1,083 verified reviews in the last 6 months.
Lesley W.
Purchased on the 14 March 2024
Ordered a refurbished iPhone 11 pro. The phone came from Phones Direct in one of their boxes and was packaged well. To be fair the phone was as described and in excellent condition no scratched or marks on the case or screen, in fact it looked like a brand new phone. I haven't had an iPhone before because I usually use Samsung but I loved the phone and tried it for ten days, unfortunately it kept shutting down and starting back up for no reason, hence the 4*. This happened about six times that I know of in the ten days I had it, while web browsing and also during a phone call and a WhatsApp call. I suspect it was happening more often when I was not actually using it and I did not know. Rather than fuss about with repairs I've sent it back for a refund because it is well within the 30 days and I did not want to lose my right of a refund. The returns process was simple and I've just had a message to say that it's been delivered back to them, so now I'm just waiting for my refund. To be honest I think I was just unlucky this time so as soon as my refund hits my bank account I'll try again and order another one to replace it, maybe a different colour to make sure I don't get the sam...
Reviewed in United Kingdom on 28 March 2024
iPhone 11 Pro 256GB - Midnight Green - UnlockedRichard L.
Purchased on the 27 March 2024
The refurbished iPhone 11 arrived next day, was in excellent condition and was so easy to set up by downloading everything from iCloud. Once done it was just like my old phone that went bad but better. So - thanks Back Market.
Reviewed in United Kingdom on 1 July 2024
iPhone 11 Pro 64GB - Gold - UnlockedJames P.
Purchased on the 12 March 2024
Very happy, prompt delivery and very proactive packaging. Product is everything advertised even though the screen and battery are none genuine of which was not mentioned, but is as expected with a refurbished product.
Reviewed in United Kingdom on 24 March 2024
iPhone 11 Pro 64GB - Space Gray - UnlockedAnna T.
Purchased on the 9 April 2024
I bought Iphone 11 Pro from this seller,Phone is exactly as described,looks brand new, no scratches,battery in very good condition,i am extremely happy with my new phone 😀arrived very next day,well packaged in box,recommend this seller !!! 😀
Reviewed in United Kingdom on 1 July 2024
iPhone 11 Pro 64GB - Space Gray - UnlockedInez P.
Purchased on the 17 August 2024
As always the process is easy and delivery is swift. I have been using this company when purchasing a refurbished iPhone and I even sold my old one back to them 🥳🤩👍🏾
Reviewed in United Kingdom on 2 September 2024
iPhone 11 Pro 512GB - Space Gray - UnlockedLa S.
Purchased on the 28 June 2024
For someone who buys brand new for myself and 4 kids , won’t be doing that again. The phone I purchased for myself is no different than a new one. The condition and quality are pretty much matched and above all the price is brilliant , especially in today’s economic decline . It would be ridiculous to buy brand new again …Keep up the fab work guys great service.
Reviewed in United Kingdom on 9 July 2024
iPhone 11 Pro 256GB - Gold - UnlockedCharlie C.
Purchased on the 19 December 2023
Upon purchase there was a defect in the order in that it was unable to register my or any other sim card. However when I finally got around to sending it back for repairs it was fixed and returned to me days in advance, which was extremely convenient and impressive. Thank you.
Reviewed in United Kingdom on 1 July 2024
iPhone 11 Pro 256GB - Space Gray - UnlockedBismark effah A.
Purchased on the 10 April 2024
Back market had been recommended by a friend and so I was not so skeptical about my purchase. I was impressed by the quality of the phone. It looked new. I have had it for over a week now and I have zero problems with it. The delivery was fast and straightforward. I was kept informed throughout. Service delivery was excellent. I'll be buying from Back market again very soon.
Reviewed in United Kingdom on 1 July 2024
iPhone 11 Pro 256GB - Space Gray - UnlockedSusan P.
Purchased on the 5 April 2024
Item as described and despatched quickly. The only slight criticism I would make is that I wish Backmarket recorded the battery in the listing - when I received phone it’s battery health was 94% and as I was about to go travelling think I would have bought new battery at same time had I known. Otherwise v happy, would recommend to friends & family.
Reviewed in United Kingdom on 1 July 2024
iPhone 11 Pro 256GB - Space Gray - UnlockedPatricia F.
Purchased on the 11 April 2024
Item arrived 2 days ahead of scheduled delivery. I had timed my purchase to coincide with my return to my property. Good news on prompt delivery but had to contact a neighbour to take early delivery. This did not cause any issues but may have caused non delivery issues. All in all a great deal though. I am delighted with the outcome.
Reviewed in United Kingdom on 1 July 2024
iPhone 11 Pro 64GB - Midnight Green - Unlocked
At Back Market, customers can save big (up to 50% off) compared to the price of new on a certified refurbished iPhone 11 Pro. At Back Market we ensure quality is upheld through our minimum 25-point inspection that authenticates functionality, appearance, and security, conducted by industry professionals. Furthermore, we continually monitor our sellers through secret shopping, onsite visits to refurbishment centres, and of course, our customers’ reviews. Our one-of-a-kind Innovation Lab, are at the heart of these operations, and even develops new refurbishment processes that have become the industry standard.
All refurbished devices on our marketplace have been fully reconditioned, cleaned, inspected and tested to the same standards as a new one. Whereas buying “used” or “secondhand” devices means you’re buying the device in the condition the previous owner left it in, without a guarantee of battery life or basic functionality. This is the biggest difference between buying a used or second hand iPhone 11 Pro compared to a refurbished one. Understand more about the difference in our detailed article here - What is the difference between refurbished and used electronics?
Refurbished tech is better for the planet than brand new at almost every turn, just read the study conducted by ADME (French Environment and Energy Management Agency). We've summarised it nicely in our article The environmental impact of refurbished tech but the bottom line is the vast majority of refurbished devices have significantly less of an impact on the environment. Staying true to our brand we're also a huge advocate for environmental change. In fact, at the beginning of 2023, we hit a milestone for preventing 1 million tons of carbon emission (CO2e) from entering the atmosphere. You can help contribute to a better circular economy when you shop for refurbished iPhone 11 Pro deals instead of buying brand new, giving not only the planet a break, but also your wallet by saving up to 50% off!
We categorise refurbished devices based on the product's cosmetic grades, to make sure you know exactly what you can expect when your device arrives. Watch our What does a Fair, Good, or Excellent refurbished phone look like? YouTube video for a clear breakdown with summarised information below.
No matter the cosmetic grade, every device functions like new.
The Apple iPhone 11 Pro is still worth buying in 2024 as it not only costs a lot less today, but also because it still possesses comparable features to the later models of iPhone 12 Pro and iPhone 13 Pro. Some of the standout features in the iPhone 11 Pro are the camera, battery life, and display:
Every certified refurbished iPhone 11 Pro sold on Back Market includes a charging cable. However, to reduce e-waste, AC adapters and headphones are NOT included. Your purchase also automatically comes with a 30-day money-back guarantee if you ever change your mind (hassle free!), and a minimum 1-year warranty for added protection. Also note that the charging cables are subject to the same warranty conditions too.
Save even more money on your next refurbished iPhone 11 Pro purchase from Back Market, when you trade-in your old smartphone first! Simply complete the assessment and see the best offer for your device in as little as 2 minutes! If you're happy with the offer, you can ship your device for free with Back Market, and then receive cash in your bank account after.
Of course we are! But don't just take our word for it, read what our customers say and what other major publications mention too:
Furthermore, all purchases from Back Market come with free standard shipping, a 30-day money-back guarantee, plus minimum 1-year warranty.
If you're currently debating between different iPhone models, then try using our neat mobile phone comparison tool to make your decision easier! We've also reviewed the iPhone 11 Pro with other models below: