Customer reviews for Refurbished Xiaomi Redmi Note 9

The phone was in mint condition. I never thought it would look as new when I ordered. I didn't received the charger as mentioned on the advert but received a new usb cable along with the phone. Parcel was properly wrapped and delivered with in the mentioned time period. I'm happy with what I received!

The phone is exactly what I wanted and it's in impeccable condition. What a pleasure to feel that you've done something for the planet by buying a reconditioned phone. Having said that, it's not working properly! I'm waiting a little longer to see if it's going to sort itself out or if I'll have it taken back. Sylvain

The OS is plagued by shitty Chinese apps that want to sell every little setting for €1, the menus are crap bugs, the phone is slow but tends to normalise with use. Next time I'll make sure I get a basic Android.

The problem was with the delivery: The deliveryman left the parcel on top of my letterbox, admittedly behind a low wall, but accessible to anyone. What's more, it was a rainy day, so I collected the parcel soaking wet, although fortunately it was well wrapped in bubble wrap.

Very good phone. My daughter is delighted. For a refurbished phone, it's great.

The delivery was fast and the phone very good. However, I didn't receive the right colour, so I'm wondering what I received. A phone in very good condition or perfect condition? Because the price is different and since it's not what I ordered, I'm wondering. I don't want to make a return, Christmas is coming. I'm happy with the phone but a little disappointed that I didn't get the colour I asked for.

Hello, The phone is in very good condition, what I blame you for is that it must have been an SFR phone and the layer remains present (SFR application, SFR games, etc. ...) Too bad.

Very good but the colour does not match on the green ad I received blue but perfect condition! Can't wait for Christmas 😁

This is the first time I have ordered from Back Market and I am very satisfied. The product delivered was as described and works perfectly. The delivery was fast and reliable. So in the future, when I buy a new product, I will first look at Back Market before I buy something new.