Customer reviews for Refurbished Sony Smartphones

The build & sound quality is exceptional. Delivery was fast & customer service was outstanding. Highly recommended!

Overall I am pleased with my refurbished Sony. Something I would have liked the info to tell about though, is the fact it seems to be a Japanese software install rather than the UK one that I am used too. it also came with difficult to uninstall bloatware type apps which were also in Japanese. That side of it has been disappointing but now that I have had time to fiddle, it seems to work well.

Superb upgrade on my older Sony in all aspects. Really good packaging and super fast posting, excellent condition as described. I'm a first time buyer and will certainly give Back market consideration in the future. Many thanks

I am a long time Sony fan and very much wanted an Xperia 1 V because it is the last of the line to be made with gorilla glass. I knew I would love the phone but the one that was delivered was in much better condition than I expected and it arrived much faster than I thought. so thank you very much, Back Market.

Superb. First time using back market and I've got to say the quality of the phone and the price I paid is quite brilliant. I needed a sony xperia 10 quickly, I had it next day. The grading was good or fair I can't remember which now but I received a phone that looks pretty much like new, very happy with the phone and the service I received. Will be buying my electronics here from now on and I've already recommended the site to someone else.

I bought a Sony Xperia 10 iii from BackMarket, refurbished in good condition, for a very good price! I was after a new phone (well, refurbished!) I spent days looking at all the Sony Xperia phone's available, until I decided on the Sony Xperia 10 iii. I was/am extremely happy with the phone I received! The condition was described as Good. But honestly, when I took it out of the very well packaged box, it looked Brand new!! I knew it only comes with a charging cable, so as soon as I bought my phone I bought an Official Sony wall Charging plug, just to make sure the phone is recieving the correct voltage when charging. I am very impressed with the phone! I have had a couple of old Sony Ericsson phones, years ago, and they were my favourite phones I've had. So glad I decided to go back to Sony, after having Samsung phones I didn't really like. The build quality is second to none. The phone looks incredible. The screen is slightly narrow with a 21:9 aspect ratio. Apparently a lot of people don't like it, but it is perfect for YouTube, or watching film's. I only have one little gripe with the phone! The volume isn't all that loud, through the phone itself or the use of headphones or ear...

I bought a Sony Xperia 10 IV, in reasonable condition. Very happy with it indeed. It's in much better condition than I thought it might be, and the phone works so much better than my old one! Great to have a battery life that lasts more than a day!

Arrived in excellent condition as promised, looks like a Japanese import model that has hardly been used (virtually no marks or scratches to be seen but some Japanese apps installed). You warned me the device may not work with the Three network (which I'm on) but I took a gamble and it seems absolutely fine with my SIM card. Waiting for a case to arrive and not tested the camera yet but I have transferred most apps from my old phone. Spotify and the all-important headphone socket work perfectly! Screen quality is great. This is a key part of getting my life back on track after my old Sony was smashed up in a road accident when a careless van driver knocked me off my bike, landing me in hospital!

absolutely amazing service. the phone is exactly how it was described and I already love it. delivery was so quick which actually shocked me so thankyou for that honestly if I could give more than 5 stars I would... 100000% recommend your company you are fabulous to deal with x.

I checked out the site and after some thought I decided to give it a go. The whole experience was great and very straight forward. I was kept informed at all times and was surprised at the quick delivery. The price is crazy good and there's hardly a mark on the phone. It works perfectly. My only gripe would be how long it took to upload all of the updates, but this could be in part due to my Internet speed. That aside I'm very pleased with my purchase.