Customer reviews for Refurbished Sony Smartphones

1,462 verified reviews in the last 24 months.

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  • K

    Keith W.

    Purchased on the 18 February 2025

    Verified purchase

    Overall I am pleased with my refurbished Sony. Something I would have liked the info to tell about though, is the fact it seems to be a Japanese software install rather than the UK one that I am used too. it also came with difficult to uninstall bloatware type apps which were also in Japanese. That side of it has been disappointing but now that I have had time to fiddle, it seems to work well.

    Reviewed in United Kingdom on 2 March 2025

    Sony Xperia 5 III 128GB - Black - Unlocked
  • I

    Iain H.

    Purchased on the 29 April 2024

    Verified purchase

    I bought a Sony Xperia 10 iii from BackMarket, refurbished in good condition, for a very good price! I was after a new phone (well, refurbished!) I spent days looking at all the Sony Xperia phone's available, until I decided on the Sony Xperia 10 iii. I was/am extremely happy with the phone I received! The condition was described as Good. But honestly, when I took it out of the very well packaged box, it looked Brand new!! I knew it only comes with a charging cable, so as soon as I bought my phone I bought an Official Sony wall Charging plug, just to make sure the phone is recieving the correct voltage when charging. I am very impressed with the phone! I have had a couple of old Sony Ericsson phones, years ago, and they were my favourite phones I've had. So glad I decided to go back to Sony, after having Samsung phones I didn't really like. The build quality is second to none. The phone looks incredible. The screen is slightly narrow with a 21:9 aspect ratio. Apparently a lot of people don't like it, but it is perfect for YouTube, or watching film's. I only have one little gripe with the phone! The volume isn't all that loud, through the phone itself or the use of headphones or ear...

    Reviewed in United Kingdom on 13 May 2024

    Sony Xperia 10 III 128GB - Black - Unlocked
  • E

    Erika P.

    Purchased on the 27 November 2023

    Verified purchase

    Saved myself £160-180ish on my new phone! That was on top of factoring in a seasonal sale. According to accubattery app the battery health is at about 96%! The phone housing was in mint condition. The screen did have two tiny scratches which I could only see when meticulously inspecting the phone on its arrival using a bright spot lamp while holding the phone at an angle. In reality they are not visible under any normal lighting conditions and never visible when the screen is on regardless of viewing distance or angle. I highly recommend buying refurbished if this is the quality you get, the money you save can go into insurance or simply your pocket. As a side note I highly recommend the official Sony "style cover" as the phone feels like it was designed around it.

    Reviewed in United Kingdom on 13 December 2023

    Xperia 1V 256GB - Black - Unlocked
  • T

    Teresa C.

    Purchased on the 22 May 2025

    Verified purchase

    I am a long time Sony fan and very much wanted an Xperia 1 V because it is the last of the line to be made with gorilla glass. I knew I would love the phone but the one that was delivered was in much better condition than I expected and it arrived much faster than I thought. so thank you very much, Back Market.

    Reviewed in United Kingdom on 2 June 2025

    Sony Xperia 1 V 256GB - Black - Unlocked
  • F

    Fiona H.

    Purchased on the 29 October 2024

    Verified purchase

    I bought a Sony Xperia 10 IV, in reasonable condition. Very happy with it indeed. It's in much better condition than I thought it might be, and the phone works so much better than my old one! Great to have a battery life that lasts more than a day!

    Reviewed in United Kingdom on 20 November 2024

    Sony Xperia 10 IV 128GB - Black - Unlocked
  • K

    Kyle S.

    Purchased on the 9 February 2024

    Verified purchase

    Honestly I was about dubious about getting refurbished phone worried about battery and charging port and camera unit. I can confirm that this was scratch free the phone was brought in "good" condition and it is amazing so pleased has put me well at ease and will be using backmarket again. Thank you well impressed.

    Reviewed in United Kingdom on 25 February 2024

    Sony Xperia 5 IV 128GB - Black - Unlocked
  • B

    Brian B.

    Purchased on the 24 November 2023

    Verified purchase

    Firstly the delivery was outstanding. Ordered on a Friday afternoon and arrived at 8.30am the next day. Well packed as well. The phone itself had slight marking on case as explained but when put into a wallet you would never know it was refurbished. An excellent choice.

    Reviewed in United Kingdom on 10 December 2023

    Sony Xperia 5 II 128GB - Black - Unlocked
  • J

    Jenner F.

    Purchased on the 2 October 2024

    Verified purchase

    It got off to a lacklustre start, with agonizingly languid start up, and mostly vacant firmware. There is also a tiny glass adhesion imperfection upper on the main screen which I had to fix. I am now otherwise pretty happy with my Xperia 1 III Violet, It started to do just about everything I want with none of the foibles and overheating probs of my original 4G Xperia 1. I will always miss some things that did though, otherwise Sony has come up with a classy product here.

    Reviewed in United Kingdom on 31 October 2024

    Xperia 1 III 256GB - Violet - Unlocked
  • L

    Lynn N.

    Purchased on the 8 February 2024

    Verified purchase

    Wow wow I was really nervous about buying a reconditioned phone in case it was a rip off Well how wrong was I 🤣 Amazing service,super quick delivery and OMG it looks brand new not a scratch or mark on the phone. I'll definitely be buying from Backmarket again I've already been telling and showing my family and friends the phone and none of them can believe it's reconditioned

    Reviewed in United Kingdom on 20 February 2024

    Sony Xperia 10 III 128GB - Black - Unlocked
  • A

    Alister R.

    Purchased on the 8 April 2025

    Verified purchase

    Superb. First time using back market and I've got to say the quality of the phone and the price I paid is quite brilliant. I needed a sony xperia 10 quickly, I had it next day. The grading was good or fair I can't remember which now but I received a phone that looks pretty much like new, very happy with the phone and the service I received. Will be buying my electronics here from now on and I've already recommended the site to someone else.

    Reviewed in United Kingdom on 10 April 2025

    Sony Xperia 10 III 128GB - Black - Unlocked