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1,198 verified reviews in the last 24 months.
Lynda C.
Purchased on the 22 March 2025
Verified purchaseI hadn't realised quite how bad my old phone had got. I ordered a refurbished Samsung Galaxy A54 unlocked- wow what a difference. The phone itself has NOT a mark on it, it literally looks like new! Straight out of the box I was really happy with my decision and my purchase, it was a revelation being my first time purchasing a mobile out of a contract ...... never going back, thank you Backmarket.
Reviewed in United Kingdom on 7 April 2025
Katharine E.
Purchased on the 17 May 2025
Verified purchaseThe phone arrived in good time. It is in impeccable condition, with no visible scratches. I'm happy with it's functionality and battery power. The charger that it came with appears to have a faulty connector so I will attempt to exchange that. One slight disappointment is that I chose this phone as it has a good rating for waterproofing, but I only realised after it arrived that refurbished phones have been opened and therefore lost their waterproof protection.
Reviewed in United Kingdom on 1 June 2025
Martyn E.
Purchased on the 4 August 2025
Verified purchaseWell pleased with the Samsung Galaxy A54 Phone. Not a mark on it, perfect 100% all functions are working and a good battery life. Just what i wanted without the box and frills 5 stars ✨ Prompt delivery 1st class
Reviewed in United Kingdom on 18 August 2025
Geoff H.
Purchased on the 17 March 2024
Verified purchaseWe found a used/refurbished phone at a good price and placed an order. The phone was delivered quickly and the condition is exactly as described The additional benefit of a 12 month warranty added peace of mind to the purchase
Reviewed in United Kingdom on 3 April 2024
Eric D.
Purchased on the 7 October 2023
Verified purchaseI ordered A Samsung Galaxy A54 5g refurbished. In "excellent condition". To me the phone looks brand new in the original packaging. I saved over £150. My only small gripe is that the sim no. In settings shows a different number which I can't change.
Reviewed in United Kingdom on 25 October 2023
Bo M.
Purchased on the 14 January 2025
Verified purchaseI do not doubt the service. I received my phone, it arrived earlier than expected. Thank you so much for an excellent phone. I am very satisfied.
Reviewed in United Kingdom on 16 January 2025
Julie H.
Purchased on the 29 May 2025
Verified purchaseThe process was seemless. I ordered a good condition phone and it arrived in better than good condition. Set it up and works perfectly. The charger cable that came with it did not work but that's a minor detail. I did a trade in which was amazing. Highly recommend using this company and will use again.
Reviewed in United Kingdom on 27 June 2025
Kevin M.
Purchased on the 1 May 2025
Verified purchaseThis is my first purchase of a used phone. I am very pleased. My purchase was significantly cheaper than the comparable new latest version which is 2 models newer. The phone arrived very quickly, before the bank holiday, despite the delivery being estimated at after it. I chose an excellent condition Samsung A54 and it is indistinguishable from new. It is much faster and more efficient than my 5 yr old Samsung A71. Time will tell how long it lasts but I am very satisfied.
Reviewed in United Kingdom on 12 May 2025
John W.
Purchased on the 4 April 2025
Verified purchaseeasy to order . quick delivery. was surprised with the excellent condition the phone was in being a reconditioned phone. Will definitely be buying again when upgrading
Reviewed in United Kingdom on 21 April 2025
David P.
Purchased on the 23 July 2025
Verified purchaseGood condition, decent price, good comms and quick, trouble free delivery Was supposed to be 80% battery life vs new but certainly doesn't seem to be. Swapped from an a52 where battery life was becoming poor..... can't say this a54 is any better in life despite reviews saying the a54 had a longer battery life than a52.
Reviewed in United Kingdom on 3 August 2025