the sellers are really abusing the fact of not having photos of the smartphone we are going to receive backmarket should require a photo of the product photos since it is a recycling!
xiaomi 13 pro purchase received with dead pixel on front camera! I thought the smartphone purchased in perfect condition, was delivered in its original box with no problem on screen when activating the phone first disappointment dead pixels! how can you sell a smartphone at 550 € with such a problem and without original box ???? I tried my luck same disappointment on the second purchase! an obvious lack of seriousness on the part of the sellers, as no photo of the smartphone is provided before purchase, and sellers should specify when the original box is not provided on a smartphone in perfect condition! moreover, sellers should make an effort to charge the smartphone, as we only have a cable on arrival, and when you don't have a charger to hand when you receive it, it's a big problem with a battery at 0%! so of course I'm returning it, and I've taken the trouble to buy a charger for you to charge your smartphone!