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436 verified reviews in the last 10 years.
Carole L.
Purchased on the 12 February 2025
Verified purchaseBack Market is a must for anyone looking for an excellent refurbished mobile phone. The web site is excellent to navigate. The choice of second hand phones which are graded is extensive, plus they are very good value for the money ! would not hesitate to recommend Back Market to any one the Company are doing everything right!!
Condition
Excellent
Reviewed in United Kingdom on 24 February 2025
Steven M.
Purchased on the 26 October 2024
Verified purchaseThis is the second Galaxy A15 I have purchased from back market, one for myself and the other for my wife ,who has never owned a touch screen phone before. Upon delivery (which was extremely fast) we were extremely pleased with the condition of the phone, no scratches etc. The set up was easy and straight forward. We would use Back Market again in the future if another purchase was required.
Condition
Excellent
Reviewed in United Kingdom on 10 November 2024
Scott A.
Purchased on the 9 June 2025
Verified purchaseItem was a great price and hardly a mark on it. Really clean apart from when I ejected the stylus and it was dirty and gritty, but soon wiped it off. Its like a new phone, well packaged for delivery so no issues there and it works perfectly - Im super happy and would use Back Market again.
Condition
Excellent
Reviewed in United Kingdom on 22 June 2025
Glynis F.
Purchased on the 17 November 2024
Verified purchaseI ordered a reconditioned Galaxy A15, and I am pretty sure I received a brand new one - if it wasn't, it was very clever packaging! I am loving my new phone, so thank you Back Market.
Condition
Excellent
Reviewed in United Kingdom on 1 December 2024
Gemma H.
Purchased on the 26 October 2024
Verified purchaseI would recommend you to everyone. Great pricing, great phones ( I've purchased three from you) , great delivery, help and customer service, bang on! The third phone I've bought is for my sons 11th birthday next week, came with original Samsung box, the phone is in mint condition, don't think it's been used at all, very happy, I will leave another review in a few weeks once my son has used it etc, more than happy with Backmarket, thanks xx
Condition
Excellent
Reviewed in United Kingdom on 15 November 2024
Noel T.
Purchased on the 9 January 2025
Verified purchaseThe phone was ordered on Thursday delivered on Saturday. After a very close inspection I would say the phone was new. I know now why we have grandchildren, within half an hour everything was transferred from my old phone to the new one, thanks Connor. This was my second purchase from Back Market it won't be my last.
Condition
Excellent
Reviewed in United Kingdom on 22 January 2025
Steven W.
Purchased on the 25 January 2025
Verified purchaseThe item came on time and in the condition as expected. I wasn't sure that the colour of the phone matched the colour ordered, but my 13 year old daughter wasn't bothered, as she was exited about having a new[er] phone. The phone works perfectly, and she loves it. A shame that the charging brick wasn't included.
Condition
Excellent
Reviewed in United Kingdom on 10 February 2025
Steven G.
Purchased on the 23 April 2025
Verified purchaseThe phone arrived as near new as you can get, very quick delivery as was promised on the site, I will use Back Market for my next phone purchase as it saved me some expense compared with buying new. As for the phone itself, Meh it's ok but not as quick as I thought it would be, my older A70 was faster, but it is what it is, so overall very satisfied.
Condition
Excellent
Reviewed in United Kingdom on 9 May 2025
Hilary G.
Purchased on the 27 October 2024
Verified purchaseReally happy with my new phone from back market and would recommend them to anyone looking for a refurbished phone.
Condition
Excellent
Reviewed in United Kingdom on 10 November 2024
Jane G.
Purchased on the 3 July 2025
Verified purchaseAbsolutely impressed with Back Market, the online service was spot on and the phone when it arrived was just what had been advertised, it was in perfect condition
Condition
Excellent
Reviewed in United Kingdom on 31 July 2025