Customer reviews for Refurbished Nintendo Switch

Overall rating

1,939 verified reviews

Rating details

  • Overall performance

    4.2/5

  • Appearance

    4.2/5

  • Packaging

    4.2/5

  • Shipping

    4.5/5

Reviews

  • Sorrel L.

    Verified

    Reviewed 25/09/2025, United Kingdom.

    Wasn't inspected as there was data still left on the switch but you pay an inspection fee. When I questioned this with customer services all I got was to return it over and over, ignored all my other questions. They wouldn't tell me what they inspected when I asked what the fee was for. Beware as others have said customer service is awful.

    Condition

    Good

    Purchased

    22/08/2025

  • Matthew G.

    Verified

    Reviewed 26/08/2025, United Kingdom.

    Item dispatched fairly quickly. Well packaged. Unfortunately one of the Joycons (Nintendo Switch) was not working despite all the listings saying the are fully checked by professionals to ensure they are in full working order. Very slow response to my initial message reporting the problem. When a response was received it was clearly from a bot. It simply reassured me my issue was being dealt with. I had another one the following day basically repeating the same thing. Five days on and the problem has still not been resolved. I would be very reluctant to use them again

    Condition

    Good

    Purchased

    19/08/2025

  • Craig R.

    Verified

    Reviewed 28/01/2024, United Kingdom.

    Quick delivery and item in received in as good condition as I had hoped. Everything in working order, so we're delighted. Service from Back Market has so far been exemplary after three different purchases.

    Condition

    Good

    Purchased

    15/01/2024

  • Chris H.

    Verified

    Reviewed 12/06/2025, United Kingdom.

    Switch 32GB arrived on time and is in excellent condition.

    Condition

    Excellent

    Purchased

    24/05/2025

  • Lucy B.

    Verified

    Reviewed 12/10/2025, United Kingdom.

    It’s great honestly, no scratches, no problems, it works perfectly fine!

    Condition

    Excellent

    Purchased

    28/09/2025

  • Lee W.

    Verified

    Reviewed 01/10/2025, United Kingdom.

    Everything works.

    Condition

    Excellent

    Purchased

    12/09/2025

  • Peter G.

    Verified

    Reviewed 23/07/2025, United Kingdom.

    Safely packaged, product as advertised

    Condition

    Good

    Purchased

    21/07/2025

  • Alicia L.

    Verified

    Reviewed 01/07/2025, United Kingdom.

    Seems in good condition but the battery life is very short. This is the third item I have purchased and all three have had issues with a shorter battery life than expected

    Condition

    Good

    Purchased

    08/06/2025

  • Sarah Z.

    Verified

    Reviewed 28/06/2023, United Kingdom.

    Arrived in basically perfect condition. Haven't had any problems with it since setting it up. The only single thing I'd point out is that sometimes the connection to the switch stand feels a little loose when I put the switch in to be able to use my tv. It hasn't caused any issues yet though.

    Condition

    Good

    Purchased

    10/06/2023

  • Mark N.

    Verified

    Reviewed 21/08/2022, United Kingdom.

    My 2nd time using back market and again have been highly impressed The Nintendo switch was in excellent condition for something sold as ‘good’ on the website I will keep buying refurbished items from now on Back market have been so good I am fully converted

    Condition

    Good

    Purchased

    10/08/2022