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4,194 verified reviews in the last 24 months.
Sarah J.
Purchased on the 1 January 2024
Verified purchaseI bought a refurbished iPhone X. The phone is fine and in good condition but I’m disappointed with the battery life which is pretty poor and as bad as my old phone (I was hoping for an improvement on that front!). I’ll probably have to buy a new battery as really struggling with this one but in general my experience with Back Market was very good and I’d use them again for refurbished electronics.
Condition
Fair
Reviewed in United Kingdom on 15 January 2024
James M.
Purchased on the 17 March 2025
Verified purchasebrilliant, ordered one day, came the next. only probably with iPhone X is that audible don't support phones under iOS 17. moving from android I had forgotten how annoying apple and app makers can be. also to anyone doing the same thing. plan your WhatsApp migration properly, I managed to lose all my messages. phone good, service from back market absolutely brilliant.
Condition
Fair
Reviewed in United Kingdom on 28 March 2025
Maz H.
Purchased on the 21 February 2025
Verified purchaseI bought my mum an iPhone X. It was my first time buying a refurbished phone. Came in excellent edition and looked brand new. And seems so far in great working order.
Condition
Excellent
Reviewed in United Kingdom on 10 March 2025
Sue R.
Purchased on the 16 January 2024
Verified purchaseI was apprehensive about buying a refurbished IPhone, but my old one wasn’t charging and I didn’t want to spend stupid amounts of money on a brand new one. I needn’t have worried, the refurbished iPhone I purchased from Back Market was brilliant, looked like new and I have had absolutely no problems with it. The service from Back Markwas excellent, I would definitely recommend them and you get to help the environment too, win win!!
Condition
Excellent
Reviewed in United Kingdom on 16 February 2024
Jessica H.
Purchased on the 10 November 2023
Verified purchasePhone arrived quickly and was cosmetically in Pristine condition for a very good price. However on using the phone there appear to be some technical issues. Screen scrolls upwards on its own while reading web pages/articles continuously so it’s impossible to use for these reasons & also the battery seems to charge abnormally slowly & phone gets very hot when charging. Unsure if I would use this company again on this basis. I have bought refurbished phones previously from other providers quite a few times and have never had any issues
Condition
Excellent
Reviewed in United Kingdom on 29 November 2023
Joanne P.
Purchased on the 11 November 2023
Verified purchaseI purchased this phone for my friend who is not so tech savvy. Not only did I have to convince her that it was refurbished, as it looks brand new, but the price was amazing. She could afford to buy new, but why should she when these phones are not only helping the recycling revolution but are priced well. Thanks Back Market, she’s de
Condition
Excellent
Reviewed in United Kingdom on 27 November 2023
Michael T.
Purchased on the 18 March 2025
Verified purchaseReally pleased again with back market. My new/refurbished iPhone was quoted good condition. It looks perfect condition. And delivery within 48 hours! What more can you ask for? Thank you. Michael
Condition
Good
Reviewed in United Kingdom on 30 March 2025
Rachel W.
Purchased on the 25 November 2023
Verified purchaseGreat refurbished iPhone X, fast delivery and a good price. As described in good condition with no marks to the screen
Condition
Excellent
Reviewed in United Kingdom on 12 December 2023
Baggins 7.
Purchased on the 17 March 2025
Verified purchaseThis is my second time buying a phone from Back Market, both times - very good. SO far my phone is awesome - lovely condition - perfectly as described and delivered quickly. I have had the phone for a couple of weeks. I bought my Mum one a while back, and that has been fine too.
Condition
Good
Reviewed in United Kingdom on 31 March 2025
Craig D.
Purchased on the 25 January 2024
Verified purchaseFantastic experience with my first purchase from back market I got a iPhone X for a reasonable price and when it turned up the condition was excellent you wouldn’t have known it wasn’t brand new. I will be using back market again for future purchases thank you.
Condition
Excellent
Reviewed in United Kingdom on 18 February 2024