Customer reviews

4.4/5

168 verified reviews in the last 6 months.

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  • M

    Mark B.

    Reviewed in United Kingdom on 4 April 2024

    5/5
    Great service in all aspects, price,advice, communication and delivery. As for the phone it is in first class condition (it might as well be new). This is a culture shock as I’ve upgraded from a Nokia to a IPhone 15 pro.
    iPhone 15 Pro 256GB - Blue Titanium - Unlocked

    Purchased on the 20 March 2024

  • H

    Heather A.

    Reviewed in United Kingdom on 4 April 2024

    5/5
    I’ve bought two phones from this company and all is well. I traded in my old phone and Black Market made sure I was getting a fair price. The refurbishing company offered less, but black market said no and made sure I got the quoted amount. Very good company you can trust. Thank you
    iPhone 15 Pro 1000GB - Natural Titanium - Unlocked

    Purchased on the 13 March 2024

  • J

    Jeanette D.

    Reviewed in United Kingdom on 31 March 2024

    5/5
    Phone arrived promptly, very securely packaged and seems to be in excellent condition. Been using it for a month or so now and am very happy. I would definitely consider Back Market for other items!
    iPhone 15 Pro 256GB - Natural Titanium - Unlocked

    Purchased on the 17 March 2024

  • M

    Maryna B.

    Reviewed in United Kingdom on 24 March 2024

    4.9/5
    I bought the phone in exelen condition. I don't see any scratches or traces of use. Battery health is 100 percent. There is no problem. I'm getting used to it now because I switched from android, but everything is great and everything is fine.
    iPhone 15 Pro 256GB - Natural Titanium - Unlocked

    Purchased on the 11 March 2024

  • E

    Emma B.

    Reviewed in United Kingdom on 13 March 2024

    4/5
    All good but my first payment was returned due to the address not matching. I tried again splitting the flat number and apartment name and it worked, but wasn't sure if it would (the details were all the same).
    iPhone 15 Pro 256GB - Black Titanium - Unlocked

    Purchased on the 5 March 2024

  • J

    Jamaine J.

    Reviewed in United Kingdom on 8 January 2024

    5/5
    Phone arrived very quick in perfect condition with charger. Still had the option to purchase apple care addons on for the device also just as if purchased new
    iPhone 15 Pro 128GB - Black Titanium - Unlocked

    Purchased on the 28 December 2023

  • F

    Freya W.

    Reviewed in United Kingdom on 7 April 2024

    5/5
    I had never used Backmarket before so didn’t know what to expect. The iPhone arrived promptly and looked fresh out of a brand new box. So happy with it and would highly recommend.
    iPhone 15 Pro 256GB - Blue Titanium - Unlocked

    Purchased on the 22 March 2024

  • G

    Gabriel M.

    Reviewed in United Kingdom on 28 February 2024

    5/5
    It came literally brand new,sealed box and everything,I love it,I was thinking that if I buy it in excellent condition it will be like new but it was new new,thanks ❤️
    iPhone 15 Pro 128GB - Blue Titanium - Unlocked

    Purchased on the 26 February 2024

  • M

    Mary B.

    Reviewed in United Kingdom on 24 February 2024

    5/5
    Great! Order this in excellent condition with a new battery and the phone is perfect. Thank you very much! Very happy
    iPhone 15 Pro 256GB - Blue Titanium - Unlocked

    Purchased on the 4 February 2024

  • Y

    Yvonne C.

    Reviewed in United Kingdom on 4 February 2024

    5/5
    I’m more than happy with my iPhone pro …it looks brand new …I would certainly buy from Back Market again
    iPhone 15 Pro 128GB - Blue Titanium - Unlocked

    Purchased on the 23 January 2024