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4,293 verified reviews in the last 10 years.
Lauren M.
Purchased on the 29 June 2025
Verified purchaseMy teenagers have had really good experiences using Back Market for their own phones and despite not ever having bought a refurbished phone myself, the difference in price makes so much more sense. With plenty of advice and information on the website, I bought an iPhone 14 Plus in “good” condition. I couldn’t be more pleased, the phone itself is immaculate, I cannot see a mark on it and it came with 87% battery. The process was very simple with plenty of updates, I also traded in my old phone, got a good price and was paid promptly.
Condition
Good
Reviewed in United Kingdom on 17 July 2025
Anne B.
Purchased on the 5 July 2025
Verified purchaseThis was my first foray into buying a reconditioned phone and it far exceeded my expectations. Only had phone a couple of weeks but so far so good. Quick, easy and straight forward, even sent my old phone back which was also stress free. I have already recommended to friends and will definitely use again when my husband’s phone needs replacing. Brilliant system.
Condition
Excellent
Reviewed in United Kingdom on 21 July 2025
Roger J.
Purchased on the 4 April 2025
Verified purchaseThe iPhone 14plus was in excellent condition works well. Easy to set up. Just a few apps had to be downloaded after the transfer from previous Iphone11. Hold its charge. No need to charge every day.
Condition
Excellent
Reviewed in United Kingdom on 21 April 2025
Maggs S.
Purchased on the 8 February 2025
Verified purchaseVery pleased with the phone. it was in immaculate condition and ready to set up with no setbacks. An important feature in today's world is value for money and this phone was certainly priced to please, especially when refurbished as new.
Condition
Good
Reviewed in United Kingdom on 27 February 2025
Andrew O.
Purchased on the 30 December 2024
Verified purchaseI was firstly skeptical about getting a refurbished iPhone but boy when the iPhone came I was amazed how the iPhone 14 Plus that I got in good condition came with no scratches and it worked really well just that I expected the battery length should be around 91% but came in 85% which is still fine by me. Honestly I will recommend you get a refurbished phone is good
Condition
Good
Reviewed in United Kingdom on 13 January 2025
Stephanie J.
Purchased on the 2 January 2025
Verified purchaseMy new (refurbished) phone was delivered very quickly and although I had ordered one in fair condition it actually looks like new!! I am extremely pleased with the phone and with your service, thank you
Condition
Fair
Reviewed in United Kingdom on 12 January 2025
Katie T.
Purchased on the 2 January 2025
Verified purchaseFirst time ordering a refurbished iPhone and backmarket seemed to offer the best price. My iPhone 12 was getting a bit laggy so wanted something newer with a larger screen. I was a bit apprehensive at first as selected ‘ good’ condition but phone arrived quickly and in pristine condition. Very happy with my purchase and will consider this website if I need anything else in the future.
Condition
Good
Reviewed in United Kingdom on 12 January 2025
Martin G.
Purchased on the 7 July 2025
Verified purchaseiPhone 14 Plus great price. Ordered as condition good but it was like new when arrived. The only minor negative is that the battery health was only at 83% not the end of the world. I’ll probably drop and break it in a couple of weeks anyway 😂 Will definitely use again for my next gadgets.
Condition
Good
Reviewed in United Kingdom on 20 July 2025
Margaret K.
Purchased on the 4 December 2024
Verified purchaseBrought the iPhone 14 plus for my daughter for Christmas in fair condition, I expected it to be knocked about but it only had a slight knock near the camera area and even then you would have to look for it to see it. The battery life was 96% amazing! This is the second phone I've brought from backmarket, I've been very pleased with both. I highly recommend the site. I will definitely be purchasing my next phone from backmarket.
Condition
Fair
Reviewed in United Kingdom on 9 January 2025
Eva F.
Purchased on the 9 December 2024
Verified purchaseHonestly i didnt know what I was expecting, i spent ages trying to find the right phone and i settled for the iphone 14 plus in blue and it blew me away how fast it arrived, and while the battery health is 86% I am still very pleased with my order almost a month in, 10/10 would recommend
Condition
Good
Reviewed in United Kingdom on 7 January 2025