Customer reviews for HP Chromebook

4.4/5

16 verified reviews in the last 6 months.

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  • C

    Claire R.

    5/5

    Reviewed in United Kingdom on 25 February 2024

    I needed a quick replacement for my tablet that stopped working recently and I thought a Chromebook would be the best option,the best of both worlds of tablet and laptop. I didn't have a huge budget and I had noticed backmarket a while ago and decided to take a look. Honestly the prices seemedtoo good to be true and I wasn't expecting all that much for the £75 I spent. Well this little Chromebook is awesome. It's far better than described, in excellent condition and a total bargain. I love it and I'm more than happy with my purchase. It arrived quickly very well packaged. I am impressed and I will absolutely use Back market again.
    HP Chromebook X360 11 G3 EE Celeron 1.1 GHz 32GB eMMC - 4GB QWERTY - English

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    Purchased on the 14 February 2024

  • S

    Solomon K.

    4.6/5

    Reviewed in United Kingdom on 7 February 2024

    Purchased the Chromebook, which upon delivery was well packaged and in good condition. One small dent on the lid, but nothing to write home about. Laptop powered up fine. But the 3rd party packaged USB-C charger kept constantly getting red hot when plugged in. Decided not to use this in case of damage to the laptop whilst charging. Had a spare cable. The most fundamental issue I found was that although the chromebook was advertised as 'Qwerty-English'. It is actually physically a US keyboard layout which was frustrating to say the least. Have not returned and we will live with this, but should importantly have been included in the item description. Bit disappointed on this front. But overall, the purchase was good.
    HP Chromebook Pro C640 Core i5 1.7 GHz 64GB eMMC - 8GB QWERTY - English

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    Purchased on the 25 January 2024

  • P

    Pamela M.

    5/5

    Reviewed in United Kingdom on 23 February 2024

    My laptop was old and I needed an inexpensive replacement. This machine has done the job. Loads quickly and for what I need it for works well. It arrived quickly, very well packaged. It represents very good value for money, next time I need new tech I will use Backmarket.
    HP Chromebook Pro C640 Core i5 1.7 GHz 64GB eMMC - 8GB QWERTY - English

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    Purchased on the 22 January 2024

  • F

    Fran P.

    4.4/5

    Reviewed in United Kingdom on 11 February 2024

    Good price, and quick delivery with no issues. Not in quite as good condition as hoped, scratches a lot more obvious than detailed. US keyboard, which I wasn’t expecting, but not a huge problem. Screen and keyboard in excellent condition. Would use again.
    HP Chromebook X360 11 G3 EE Celeron 1.1 GHz 32GB eMMC - 4GB QWERTY - English

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    Purchased on the 30 January 2024

  • K

    Kerry K.

    4.4/5

    Reviewed in United Kingdom on 30 January 2024

    No complaints about Back Market at all, we've always received great customer service. However the DPD driver delivering our order could've done a better job. My husband and I were both at home but he didn't even attempt to ring the doorbell, instead just threw our clearly labelled 'fragile' parcel over our garden fence. On opening the package we found the escape key broken away from the keyboard but considering the nature of its arrival we'd expected much worse. Luckily it appears to be working ok. I've knocked off a star as it's a rating of my overall experience and not just of Back Market itself. I'd give Back Market 5 stars.
    HP Chromebook X360 11 G3 EE Celeron 1.1 GHz 32GB eMMC - 4GB QWERTY - English

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    Purchased on the 28 January 2024

  • A

    Andrew P.

    5/5

    Reviewed in United Kingdom on 15 February 2024

    All good so far. The keyboard has had some replacement keys which are obvious to spot but work perfectly fine. Overall couldn't be happier for the price.
    HP Chromebook X360 11 G3 EE Celeron 1.1 GHz 32GB eMMC - 4GB QWERTY - English

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    Purchased on the 27 January 2024

  • R

    Roy I.

    5/5

    Reviewed in United Kingdom on 25 October 2023

    I am new to using laptop type computers and this has been easy to finffd my way around. Thanks
    HP Chromebook 11A G6 EE Celeron 1.1 GHz 16GB eMMC - 4GB QWERTY - English

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    Purchased on the 9 October 2023

  • K

    Kate J.

    5/5

    Reviewed in United Kingdom on 3 February 2024

    Very happy with my chrome. Good service and will buy from back market again
    HP Chromebook 11 G5 EE Celeron 1.6 GHz 16GB eMMC - 4GB QWERTY - English

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    Purchased on the 29 December 2023

  • M

    Mervyn M.

    4.2/5

    Reviewed in United Kingdom on 7 February 2024

    very happy with product condition and operation
    HP Chromebook Pro C640 Core i5 1.7 GHz 64GB eMMC - 8GB QWERTY - English

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    Purchased on the 20 January 2024

  • J

    Jack R.

    4.4/5

    Reviewed in United Kingdom on 9 March 2024

    Very good
    HP Chromebook X360 11 G3 EE Celeron 1.1 GHz 32GB eMMC - 4GB QWERTY - English

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    Purchased on the 7 March 2024

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